Sales Motivator ‑ Free Gifts

Sales Motivator ‑ Free Gifts

Reviews (191)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales by offering free gifts at certain purchase thresholds. It integrates seamlessly with Shopify themes and other apps, is easy to set up, and allows for customizable promotional campaigns. The app is compatible across multiple stores and maintains a lightweight design that doesn’t affect store performance. Customer support is fast and efficient, with live chat available for immediate help.

August 3, 2023

Beware of this app, it causes chaos in your inventory, by far the worst app support I've wittnessed in my 4 years working with numerous Shopify App.

cbd040
Germany
About 1 year using the app
Singleton software replied August 4, 2023

Hello,
we are so sorry about your issue. You can set stock for gifts like you need from your products administration. I see you have still installed this app. If you will ...

Edited March 15, 2024

This app is not compatible with Markets Pro. It leads to a DHL error. Just keep that in mind before you install. If you use the Prestige Theme, the app also will not work properly.
Lastly, the support team is very slow to answer. Once they saw this review they replied immediately but were unable to fix any problems I had, so they gave me a 90% discount instead

Adept Cosmetics®
United States
4 months using the app
Singleton software replied November 29, 2023

First, I am sorry about your problem. To be clear, you had no problem with market PRO and DHL error, but with your custom cart drawer, which do not fully cooperate with this ...

Edited July 27, 2021

I started using this app to give free gift over a certain purchase value but the customers can add this free product without any purchase due to some error in the app. I have highlighted this issue for last three days but no response. Multiple follow ups. moreover the app is buggy. It doesn't allow all design changes it claims it can which also i have highlighted since last 20 days. I am planning ...

Belora
India
22 days using the app
Singleton software replied July 26, 2021

We are so sorry about your frustration. Yes, we wrote you lot of emails about your problem, but we need your reply to help you fix it in your custom store. We are so sorry ...

January 31, 2021

Interesting to read all of the great reviews, because our experience was completely the opposite. Once you install the app, the code overwrites your existing theme template (there is no option to make changes prior to enabling the app -- it just automatically installs). We had so many glitches due to our website having more complex programming. The app interfered with 1) our newsletter pop-up and ...

V Coterie
United States
5 days using the app
Singleton software replied January 31, 2021

Hello,
i checked this issue in your store again, to be 100% sure i can write this. Your store contain lot of apps which do the same functionality + custom theme. Thats ...

November 25, 2023

The app created multiple duplicate products when using the freebie feature and provided all of my customers with free gifts which resulted in $100,000 of refunds for our small business. Instructions on how to use the app should be made more clear...

Mandu Deco
United States
5 days using the app
Singleton software replied November 29, 2023

Hello,
you still did not reply to my email with my question - how can i simulate your problem.
After you gave me access to your store, i checked it and there is lot of ...

May 6, 2022

Be aware!!! I downloaded this app a few days ago and didn't find it helpful so I deleted it. But something horrible happened afterward - all of the products I set as a gift before become FREE via the storefront. I guess the mechanism of this app is in order to make a product as Free Gift, they duplicate the product and mark its price as 0. And so even after you delete the app, those duplicates ...

Beautinow
Netherlands
About 15 hours using the app
Singleton software replied May 6, 2022

Hello,
we are so sorry about this situation. This app create gifts as "hidden" products. There is probably conflict with another 3rd party app, which show these products in ...

October 9, 2023

Does not work. Does not display on store. Activated in theme and have been trying to resolve it for the past 2 and half hours, awful.

RaptorTrax
United States
About 3 hours using the app
Singleton software replied October 16, 2023

Hello,
we are so sorry about this issue in your store. We are always ready to help. I already wrote you email few days ago. You can write us on chat (from app configuration), ...

November 22, 2020

This app doesn't give all the features it promises (ability for customers to choose size of free gift with live cart window being the main one that's absent), also completely stops working when upgrading to Pro version. Support is silent and explanations on the customization site are basically bad english.

Kentucky Girl
United States
39 minutes using the app
Singleton software replied November 23, 2020

Hello,
i am sorry i was out of office on sunday. If you want to allow customers to choose from variants for gift, you have to turn off "automatically adding gift to cart" ...

May 12, 2021

This app crashed my website and even after uninstalling the app my customers were not able to view my products took us hours to fix and we are tech-savvy BE VERY CAREFUL if you download this app!

What a Crock Meals to Go LLC
United States
3 minutes using the app
Singleton software replied May 13, 2021

Hello,
this problem is already fixed :)
So sorry about it. It was because of new app update, but its already fixed and all is ok now.
Anyway, you can write email to support@ ...