Overall rating
3.9
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
October 21, 2020

Fastest support in the world. The best app for those who wanna make a google feed and start a google ads campaign! Highly recommend!

Firebirdworkshop
Russia
5 months using the app
August 23, 2019

Without this I don't think that I would have time for everything that I need to do to run my store, it is brilliant

ChillingWine
United Kingdom
4 months using the app
Sales & Orders replied January 3, 2020

Hey ChillingWine,

We love to hear about great experiences like this. Thank you again!

Edited May 22, 2020

The App works well but the support is why you add S&O. Scott in support has helped me out of many issues. We use this App on 3 different stores, and really the support team is why. Scott told me they are working on training videos - when they have those -- I will adjust to 5 stars! The "Help" is organized by the page you are working on -- very smart.

Live Well Inc by Wellica - Premium Vitamins and Supplements
United States
3 months using the app
Sales & Orders replied July 28, 2020

Thanks for the awesome review!

November 22, 2021

I worked with Taisha DeAza and John Sciacchitano in the Sales and Order team and they were truly helpful and prompt. Taisha was patient during our calls and John solved some of our feed issues very quickly. As for the app, it still hasnt hit the sweet spot for us, but the service is very satisfactory.

Modish Store
United States
About 2 years using the app
February 4, 2021

Wish I could give a negative Star. Paid for there Managed services and account never performed causing losses in ad revenue. So if you want to waist your time and money Try this application.

Modern Day Muffler
United States
11 months using the app
December 30, 2019

It's much more expensive than other feed apps out there. When you spend $500 on ad spent they are going to charge you $50 which is 10% of your spend.

They have a free version, but it does not work with apparel because you can't enter in required fields for apparel without upgrading to a $20 version.

The free version also does not support modifying titles and descriptions to be different than what you have on the store, which is what is needed in most cases when using google shopping.

I found the setup to be pretty easy.

Imagery Socks
United States
2 days using the app
Sales & Orders replied January 3, 2020

Hi Imagery Socks!

Thank you very much for reviewing our app. We always appreciate honest feedback.

While the Feed Tool and Campaign Manager features are separate (one not necessarily requiring the other), we do understand how this may have seemed confusing based on the plan tiers.

The Feed Tool is, out of the box, free for up to 10K SKUs - $20/month nets you up to 100K SKUs and the added benefit of the Advanced Modify add-on which on its own is $20/month.

Campaign Manager access is free when you spend up to $500/mo on your ads. The next tier is $50/month for up to $1000/mo in spend. Again, this is totally optional and you wouldn't ever incur additional costs if you were to opt out of these features.

We'd be happy to show you ways to use our app and other free tools to achieve the results you want - in most cases we find that even other apps are at least comparable or even more expensive relative to what our app provides.

Cheers!

July 25, 2020

This app is waste, garbage how you can ask for the money wthout doing anything. Well i will suggest you to ignore this app do not install this app

Haylou.co
United States
14 minutes using the app
Sales & Orders replied August 10, 2020

Hi!

Our team reached out via email and phone to learn more about your experience.

Our billing plans and pricing (including FREE level plans) are listed clearly and we are required to connect to Shopify's billing API.

We'd love to speak with you further to understand your concerns!