Reviews (295)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and sales with its customizable discount and sales popups. They praise its user-friendly interface and variety of designs that improve both aesthetics and functionality. Features like exit-intent triggers and real-time notifications are particularly effective. The app is noted for its smooth performance and quick loading times, making it easy for beginners. Customer support, especially from staff members like Phoebe and Tessa, is frequently highlighted for its responsiveness and helpfulness, available even in the free version.

October 27, 2023

Awesome free App to show your customers a pop-up box. There's support system is also very good and early responsive. Thanks Fordeer.

Dagga
India
About 1 hour using the app
October 18, 2023

This app is very intuitive and it's essential and efficent. I'm using it for coupon code popups that displays once customers are abandoning the store.
I've tried different apps in the past but that was paid or not curated in the design.
I recommend this app because of the features, the support, price (free) and efficency.

Milano Ice
Italy
35 minutes using the app
September 25, 2023

The app is completely free and there is nothing to complain about. Besides, Phoebe is a fantastic person for information on this app. When I needed help, I received assistance promptly and got everything up and running quickly

Oatsy Overnight
Pakistan
7 minutes using the app
October 14, 2023

They are giving good features. This app provides a user-friendly interface to design custom pop-ups and banners without the need for coding skills. Users can choose between many campaigns and customize pop-ups to match their brand.

embopro
United Kingdom
6 minutes using the app
October 3, 2023

Great app, a very helpful app, and can increase sales.
I have been using it for a few days now and it has improved conversions.

ICC CHEMTEC PRIVATE LIMITED
India
4 minutes using the app
October 3, 2023

I love how simple the pop-ups are and the customizable options. So far, I have encountered no problems, and the support team is quick to respond.

THE LOVE HIGH
United States
1 minute using the app
October 26, 2023

This app is amazing and has helped me tremendously with my conversions. It's definitely worth trying out.

bovasupplements
Canada
Less than a minute using the app
September 22, 2023

Only manual import of sales at the moment(

SVE Jewels
Canada
2 minutes using the app
Fordeer Team replied October 2, 2023

Good day to you, SVE Jewels store,

Thank you so much for giving our young startup team a chance to assist you and for giving us a constructive review.

First of all, we sincerely apologize for your inconvenient experience with the app and hope you will accept our profound expression of regret. Customer satisfaction is our number one priority, and we’d like to speak to you more about this issue.

Regarding your issue related to not automatically importing sales from your shop to show on the Sales Popup, I would like to take a moment to explain the reason here. Our application has to comply with Shopify's strict rules and policies to ensure the security of customers' information. This advanced feature has to get information from your Shopify Orders to show the sales amount on the popup, and at the moment Shopify is limiting us from getting extended information from customers' orders. All the features in one app are needed to ensure store reliability and the most authentic experience for customers. So kindly understand for us from this perspective.

On the other hand, your feedback is essential to us, and I want to ensure we address your concerns. While I cannot provide an exact timeline, I can assure you that we're actively working on it, and we're committed to addressing your issue as quickly as possible. Our development team is committed to improving the app to provide a better experience for all of our users.

Moreover, as far as we know, you did not contact our support team via live chat or any kind of contact to get assistance about things that were not clearly understood. Thus, we are trying to reach out to you, so please keep an eye on your email notifications for a chance to discuss your needs further. Our mission is always to do our best to find the perfect solution for all our customers, so please accept our assistance. Feel free to contact us to discuss this further whenever you want.

Thank you for taking the time to share your honest opinion. Your response is highly valued, and we look forward to working closely with you to find a solution.

Best regards,
- Fordeer Team -

September 21, 2024

Scale Me
Lebanon
8 months using the app
September 28, 2024

Adorah
Denmark
13 days using the app