Reviews (619)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with features like sales pop-ups and countdown timers, which simulate a busy store environment and provide social proof. They find it easy to install, user-friendly, and well-integrated with Shopify, though some desire more customization options. The customer support is praised for being responsive and helpful in resolving issues quickly.

August 25, 2024

Can't find the service team. It's been disabled for a week.

Purple Leaf Garden
United States
Over 2 years using the app
June 9, 2020

I am paying $10 a month for this app and the exact same same keeps popping up!!! I have tried multiple ways to stop this, I have even tried hiding the sale but it doesnt work! FIX THIS ERROR FOR ME ASAP PLEASE. I am allowing the app to show 8 products and the exact same one keeps popping up over and over again! i NEED A RESPONSE NOW. THIS IS AFFECTING MY SALES.

The Jersey Nation
Australia
Almost 2 years using the app
Autoketing replied June 9, 2020

Thanks for your feedback. We feel sorry for your bad experience with the app.
We've sent an email to support you, all the bugs are COMPLETELY FIXED.
Please check your store again.

Your friend,
Autoketing Team.

Edited May 7, 2020

not worth the money ..................................................................................

carolay.co
Romania
9 months using the app
Autoketing replied May 8, 2020

Hi Carolay,
Thanks for your feedback. We are trying all the way to improve our products, don't know what you have encountered while using our app. Please mail us if you have any questions, we are pleased to serve you as soon as possible.

Have a wonderful day,
Autoketing Team.

Edited April 1, 2020

Poor form to suddenly decide to start charging for this app and not notify users who have supported you for so long. Instead, you just disabled the app so it wouldn't work anymore with no warning.

Seems to be the pick of the bunch of the pop-up apps. Lots of custom features make this a user-friendly experience.

Silver Steel
Australia
8 months using the app
May 10, 2020

After months installed and wasting time adjusting it on my two websites, you have to pay !!! not worth it....

JAZZ PELU
Spain
8 months using the app
Autoketing replied May 11, 2020

Hi Jazz Pelum,
Thanks for your review and we're sorry to hear that our service didn't satisfy your expectations. We always desire to bring the best experience to our customers. We will use this feedback to make this app better and ensure this won't happen again.
Until then, please accept my sincerest apologies on behalf of everyone on the team.

Regards,
Autoketing Team.

Edited December 30, 2019

it's pretty easy to use, and this works wonder for sales. Social proof is a thing now to encourage customers to buy.

Supa Coco
United States
8 months using the app
Autoketing replied May 16, 2019

Dear Supa Coco,

Thank you for your great review, we hope you enjoyed Sales Pop Master. Your feedback is our motivation!

Autoketing team,
Regards!

Edited October 10, 2019

Never use this app! Its pop-up window can't be displayed, and the contact with Sales Pop Master and Shipify can't solve this problem! So, don't download this app, it will only waste your time!

Aolon
United States
About 1 month using the app
Edited September 10, 2020

Stock levels do not match real inventory levels. So when an item is out of stock, the bar still shows that there are 2 in stock.

Furthermore, does the app suddenly displays sales of 3 days ago. Which of course doesn't build any trust either.

The team in Vietnam has no clue how to solve it.

Chibuntu®
Netherlands
20 days using the app
Autoketing replied September 10, 2020

Thanks for your feedback. We're very sorry for the error. About the stock countdown, our app will get the quantity in inventory when you install our app. When you have an order, the stock will be counted down. We will try to come up with a solution to this issue.
About wrong sale pop-ups, our tech hasn't found the cause. Other stores still show the right pop-ups. Sorry for the bad experience.

Regards

Edited September 20, 2019

crashes every time I try to change the colour

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Hollies Haberdashery
United Kingdom
About 13 hours using the app
Autoketing replied September 21, 2019

Please reinstall our app, then we will fix the problem.
We are willing to support you.
Kind regards

June 17, 2020

first time use,i ll try it out first , hope it can boost my sale. if the features is good of course i ll come bk to upgrade it

Fashionistakids Store
Malaysia
22 minutes using the app
Autoketing replied June 17, 2020

Thanks for your review. If you feel satisfied, don't forget to come back and rate us a positive feedback ^^

Your friend,
Autoketing Team.