Reviews (100)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service, noting the team's responsiveness and customization capabilities. They appreciate its flexibility, user-friendly interface, and effective sales management features, including individual logins, commission tracking, and wholesale order handling. The app also offers comprehensive integration and setup support, enhancing its functionality in order placement and customer management.

December 20, 2023

This app broke our accounts page after uninstalling. Contacted customer service on four separate occasions and no response. Wouldn't recommend.

Precision Audio Wholesale
Australia
About 2 years using the app
Chief Software Solutions replied January 8, 2024

Our team investigated & found that the issue arose as we have moved away from using the customer account page for the reps' dashboard. In our current setup, we offer a ...

Edited September 1, 2021

Quite possibly the worst app we've ever used. Here are the list of reasons:
Basic Plan - No view of all features that require upgrade
No sound user experience AT ALL
No visual hierarchy, proper grouping, primary vs secondary vs tertiary buttons, lacks contrast or signifiers for understanding the UI
Extremely lacks explanations of null states for all kinds of features or pages
No distinction ...

Wildlife Tree
United States
1 day using the app
Chief Software Solutions replied September 2, 2021

we will work on the admin side usability , so that our features are easy to understand, setup and use regularly. We have a lot of powerful features and we will make these ...

February 7, 2019

I wasted about half an hour on this. the support section has a couple of 30 second videos and "coming soon" from what I guess is a couple years ago. seems under developed and abandoned. maybe the features work, but I'm not going to email the developers to get basic setup instructions

Futo Manufacturing
Canada
35 minutes using the app
Chief Software Solutions replied March 7, 2019

Hello,
Our app is not abandoned or under developed. In fact we are constantly improving and adding new feature.
I do admit, that we do not have enough support videos. This is ...