Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of high-quality products, fast shipping, and competitive pricing. They commend the excellent customer service, with some having personal representatives. The app's affiliate program and easy payment processes are also appreciated. The quick response times and value provided through quality products and speedy delivery are highly valued.

June 3, 2023

Great support, fast quotations and answers. I haven't used them for too long but so far so good. Seems like a good supplier.

Lavora
Sweden
7 months using the app
June 13, 2023

I’m very pleased with ScaleOrder and my agent.
Quickly respons, easy payments, fast delivery and really easy to import new products to my shop!

Summer Slippers
Sweden
10 months using the app
Edited August 3, 2023

When I started my shopify business, I started looking for a qualified and responsible dropshipping Agent, and now I have found one.
1.12-48 hours for processing time
2.Own system-handle orders automatically
3. Strict quality control
4. 1-on-1 service
Amazing service.

pirk-pigiai.lt
Lithuania
3 days using the app
June 13, 2023

Very pleased with scaleorder. My agent is fast with response and can always help me if i have any problems.

Tillbarnet
Sweden
4 months using the app
July 10, 2023

hello im writting this review because, i thought this website work, but it doesn't work
i was looking for a supplier that can, import a product to my store......
FAILED
i was also looking for a suplier to do privatelabeling with, Also faild
it can't even connect to my store, let alone custume package...
not a good experience, i think this platform is outdated
the only reason i give it a 2 star is because it look good the app, but what a waist of time....

My Store
United States
About 6 hours using the app
March 3, 2020

I have received great customer service from the chat representative and I am grateful that my question was effectively answered.

Prevent4life
United States
Almost 4 years using the app
Edited March 25, 2020

NEXTSCHAIN HAS GREAT CUSTOMER SERVICE FRIENDLY STAFF THEY REALLY HELP FIX YOUR PROBLEMS THEIR PRODUCTS ARE ALSO GREAT QUALITY PRODUCTS FOR THE MONEY

Angelina Venus Accessories
United States
Over 3 years using the app
August 17, 2020

Best shipping time is much faster as I expected best customer services and product sourcing . definitely recommend

MenoChic
United Kingdom
Almost 3 years using the app
November 2, 2021

Great app with great staff! Lots of new updates over the past year which has made it a lot easier to navigate and analyse all your stores data. The staff, Tom James especially, has always been very responsive to any queries we have, and keeps us updated with any new information e.g. regarding shipping times. They're always making sure their app is super efficient and easy, by including customers suggestions in their new updates. The number of products they supply seem endless, and they are always ready to offer the best price for us. Would definitely recommend :)

Pup Luck
United Kingdom
Over 2 years using the app
August 22, 2020

Triple AAA Fashion Collection

Customer Support Is Awesome! Plus Shipping Time Is Quick & Fast. Deffinetly Recommended Also Products Are Doubled Check To Ensure High Quality Products. Thank You For Giving Us The Opportunity To Be A Part Of The Team.

Triple AAA Fashion Collection
United States
About 2 years using the app