Reviews (12)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its reliable and timely order fulfillment, which boosts customer satisfaction and is ideal for dropshipping businesses. It offers competitive pricing, automated order handling, strict quality control, and easy product import capabilities. Additional features like customized packaging and analytics are available, though some merchants have reported issues with these. The app is praised for its fast shipping and responsive customer support, with agents like Mia noted for their quick and effective problem-solving skills.

Edited November 20, 2020

Ignore the positive reviews –– DO NOT INSTALL THIS APP – These guys ~might~ be *trying* to run a legitimate business (seems unlikely) but there are a TON of red flags here and plenty more shadiness once the app is installed. Upon installing this app you are then redirected to a page that AUTOMATICALLY START PLAYING VERY LOUD MUSIC and insists that you install their "CRHOME" (Google Chrome) app which will undoubtedly harvest more data from your business. Closing that and navigating back to the app, you're suddenly within a copy of your Shopify store... that's right, they just copied ALL of your data and put it inside a NEARLY IDENTICAL mirrored store. If you can manage to close the pop-over that really wants you to submit a 5-Star Review without using the app, you'll see a copy of your Shopify Dashboard... which will tell you that you already have orders to fill... your existing orders within Shopify. When you go to products, you'll see all your existing products and are advised that you can just "hide" those you don't want to fill with their app. All of the products they offer are just ported, rather random AliExpress products at marked up prices. It does look like they are at least trying to write better (not good) descriptions and offer some better photos. However, that's what they're offering, about 36 pages of AliExpress merch from various categories. There's weird info about Facebook ads. At first I assumed this might be recommended niches for narrowing marketing... just very poor suggestions like Target Audience: < 6500000 - General Interest but then it became clear that they've actually RUN Facebook ads (meaning they're also already retailing the same products) and had such impressive results as 35 Interactions... meaning the 'pre-tested targeting' suggestions clearly aren't good. That's about where I stopped, promptly uninstalled and demanded all our data be removed. Returning to the App Store page (which I had to load from their email as they aren't even coming up in the search) I also noticed the developer name... BEIDOU which is both the equivalent of calling your dropshipping company "GPS Navigation" and, conveniently, easily confused with BAIDU, China's equivalent tech company to Google which also runs shopping services. So... even if some people find that this app does work for them... orders do get filled, etc. It's primary function REALLY looks like a data mining. Shopify really needs to improve their vetting and update safety & security policies.

Domestic Platypus
United States
About 1 hour using the app
Beidou Linkage Technologies replied April 15, 2021

Thank you for your feedback, First of all, when you install our app, it won't redirected to any page that AUTOMATICALLY START PLAYING VERY LOUD MUSIC. Secondly, "BEIDOU" is our business name which has nothing to do with the "GPS Navigation", you don't need to worries this issues.

Thildly, our team will work with your team to solve the orders quality issues, Shipping issues and help you to build your brand. And we are still growing fast, thank you for your feedback.

November 2, 2020

Been using this app for a while and love it! Very easy to use. Best thing is that they provide express shipping to so many countries at decent prices. The customer support is excellent! Highly recommended!!

Amerah
Pakistan
1 minute using the app
May 31, 2024

Undoubtedly one of the premier suppliers, consistently exceeding expectations by going above and beyond.

Oasio
Sweden
6 months using the app
May 30, 2024

No one is perfect but Scaleorder is the closest to be. I have tried dussins of dropshipping agents... but Scaleorder is the best. Sometimes a little overpriced items but they fulfill all orders and have awesome customer support. Most of the times prices are good, nothing to complain about really.

Trend Aura.
Sweden
28 days using the app
May 29, 2024

Great service from my Agent Mia. She have really become a important and helpful partner.

AquaFlow
Sweden
5 months using the app
March 15, 2024

One of the best agents and especially person is Mia who is super knowledgeable and talented. I recommend everyone to use Scaleorder because they have super good treatment and deliver the products on time to your customers.

Hemma Deal
Sweden
3 months using the app
February 29, 2024

Mia is the best agent I’ve ever had. Quick response and she’s doing such a great job.

Desentry
Sweden
9 months using the app
February 3, 2024

Great App, I wanted to work with this Company but there Agent Mia been telling me that they had issues and were more important to help me with quotes for products, waited a month contact Mia again( 3 or 4 days ago) and asked her if they had time to do some qoutes, Mia said to contact her on WhatsApp so I did and Sent her picture of a product with 2 different shipping cost from there own platform then Mia said there system doesn't provide the correct shipping cost , Still no Quote for that shipping yet

Supreme General Store
United States
About 1 month using the app
October 28, 2023

Always great support and fast shipping

Pups
Sweden
About 1 month using the app
Edited August 3, 2023

When I started my shopify business, I started looking for a qualified and responsible dropshipping Agent, and now I have found one.
1.12-48 hours for processing time
2.Own system-handle orders automatically
3. Strict quality control
4. 1-on-1 service
Amazing service.

pirk-pigiai.lt
Lithuania
3 days using the app
August 1, 2023

Great service and quality. They always provide the best quote, for a high quality product and fast shipping times. Customer service is also amazing. I highly recommend!

EveIsla
United Kingdom
About 16 hours using the app
July 10, 2023

hello im writting this review because, i thought this website work, but it doesn't work
i was looking for a supplier that can, import a product to my store......
FAILED
i was also looking for a suplier to do privatelabeling with, Also faild
it can't even connect to my store, let alone custume package...
not a good experience, i think this platform is outdated
the only reason i give it a 2 star is because it look good the app, but what a waist of time....

My Store
United States
About 6 hours using the app
June 15, 2023

I am very happy about the scale order. They send products very quickly and they are very nice. They are also very easy to communicate with to. best agent

Nool
Sweden
3 months using the app
June 13, 2023

Very pleased with scaleorder. My agent is fast with response and can always help me if i have any problems.

Tillbarnet
Sweden
4 months using the app
June 13, 2023

I’m very pleased with ScaleOrder and my agent.
Quickly respons, easy payments, fast delivery and really easy to import new products to my shop!

Summer Slippers
Sweden
12 days using the app
June 13, 2023

The best choice of dropshipping agents. High quality expert service with great productprices and fast deliveries which make the customers happy.

CanisRex.se
Sweden
5 months using the app
June 13, 2023

What a fantastic app. It literally makes my life easier. I can complete my orders in record time and easily pay for everything in the same app. Recommend this app to everyone and it's free.

Drynx
Sweden
26 days using the app
June 3, 2023

Great support, fast quotations and answers. I haven't used them for too long but so far so good. Seems like a good supplier.

Lavora
Sweden
7 days using the app
March 31, 2023

One of the best that exist for sure. Fast response easy to use. We have used other suppliers before but this one is fastest and best prices of all the others. Thank you very much.

Rushback.se
Sweden
6 days using the app
March 30, 2023

Quick answers and price proposal on products. Simple payment and fulfillment processes. I´m satisfied with their services!

Plantrug
Sweden
5 days using the app
March 30, 2023

Great support and fast answers! :)
Delivery in time and nothing to complain about.
I would recommend scaleorder for anyone with a ecom-store.

Healstone SE
Sweden
About 1 month using the app
March 27, 2023

Very helpful and provides everything. Low cost and low shipping times on products as well. There's nothing more that you can ask for really :)

BabyBlanket SE
Sweden
12 days using the app
March 27, 2023

Very good and helpful service from the team! Answers really fast when i have any question. So far they have been great and i look forward to work with them for a long time!

Petme
Sweden
24 days using the app
March 21, 2023

I have been working with Scaleorder now for 2 months and my experience have been great! They ship all orders on time and always answer me right away. If there is any problem they solve if for me without a problem also. 5/5 Stars!

Tamivo
Sweden
About 1 month using the app
January 6, 2023

Good prices, fast communication, and super friendly! I highly recommend Scaleorder! They will not disappoint you.

Hilaris
Sweden
20 days using the app
January 4, 2023

Highly recommend! Easy to work with, easy to communicate with, fast shipping and good prices. very satisfied

AkuPen
Sweden
5 days using the app
January 3, 2023

This app is phenomenal. It is user friendly and they also have very good service, highly recommended!

TingShoppen SE
Sweden
27 days using the app
January 2, 2023

I have tried scaleorder for about 3 weeks now and they are simply the best. I have tried 3 other agents before but scaleorder are the best I have had. Really fast shipping, nice prices, great customers support 6 days a week, and really good affiliate program! 5 star out of 5 star indeed!

trixet
Sweden
12 days using the app
November 30, 2022

Been using scaleorder for the last couple of months and they have helped me scale. Fast shipping, good prices and great customer support! 5 stars easy

GolfOn
Sweden
About 2 months using the app
May 17, 2022

Responsive customer service, large range of products and good sourcing for items. The platform is a little buggy, so the customer service is really helpful.

Dogs and Trails
United States
3 months using the app
April 10, 2022

I use this to fulfill all my dropship orders. Customer service is great and they make dropshipping easy.

All Things Decorum
United States
3 months using the app
October 30, 2021

Great App for fulfilling orders, the Nextschain team have been really helpful with everything we do.

Perfect Paw Store
United Kingdom
8 months using the app
Edited October 28, 2021

This app is great if you have an ecommerce business, it's a fast and easy way to import and ship your goods. I've been using it for months and never had any problems. I 100% recommend using this.

Furly
United Kingdom
4 months using the app
September 21, 2021

I have been very impressed with my NextsChain experience. They are very fast to reply and helpful as and when I have needed. The system itself is easy to use and is fit for purpose. Whilst my personal shop hasn't had lots of success so far, NextsChain have maintained their level of attention and help with me which is much appreciated. I recommend this to anyone starting up dropshipping.

Canine Supplies Co
United Kingdom
3 months using the app
September 21, 2021

Great suppliers! Products are quality checked, shipped fast and are great prices. They have many options to improve and help you grow with custom packaging and faster delivery. Best thing is their continuous support and contact via Skype, any problems are dealt with fast and with no issues, never had a time where I could not get something resolved or recommended. Integration with Shopify and orders make it extremely easy to use and fulfil orders

alphabry
United Kingdom
15 days using the app
Edited May 15, 2021

Most of the time NextChain is good. Their Customer Service is Excellent, even when they do not know the answer & they admit they don't know the answer. Their help & trouble shooting is also good. Their processing & shipping is still a bit slow but I think that will be resolved in time. I would recommend them to my friends & family but as I said the shipping & processing is slow. I used NextChain for 14 months.

Hilyard's Unique Essentials
United States
About 1 year using the app
Beidou Linkage Technologies replied April 15, 2021

thank you, we will improve our service

April 19, 2021

The app allows you to manage many products at once, whilst being quick and easy to use. It is great for large and small scale selling.

True Galaxy
United Kingdom
4 months using the app
April 17, 2021

Easy to use and makes the process really simply! I would definitely recommend it - I hope to use on larger scale in the future!

Paul Electronic Shop
United States
5 minutes using the app
April 16, 2021

I do not give ratings anymore until I try it out. I have down loaded several products with success with this app. I did a sample order and received it in 15 days. Right on to what the app says. It was even on a Friday, so if I would have ordered it mid week shipping would have been even quicker. Product was Perfect to picture. Completely satisfied with supplier. Would highly recommend to anyone. Thanks Nextschain!

2B Fit & Healthy 247
United States
1 minute using the app
Edited November 12, 2020

Don't download this App Unless you want your Paypal information STOLEN LOOK AT THE DATES ITS NOVEMBER, THE RESPONSE IS OCTOBER I STILL HAVENT GOTTEN MY ORDER OR REFUND ,THEY ARE THEIVES STAY THE FXCK AWAY. Ok I tried to give this app another try after having that bad experience earlier, now its worse one of their employees tried to steal my Paypal info before QUITTING. I'm still waiting on a shipment placed in October and a refund. Cant get any support anymore now going thru shopify to ask for help. Good looking APP BUT TERRIBLE SERVICE MAY BE A SCAM Im still waiting on Next Chain to reply and nothing has not happened, Im starting to think Shopify allows these Fucked up app to steal. I Paid for this shit 3 weeks ago and i still am not getting help. Ill keep updating this review until i get answers, next time im going to put up emails they sent trying to steal my paypal.
Expect a bad review everyday

A100NS
United States
3 months using the app
Beidou Linkage Technologies replied October 21, 2020

Dear friends in A100NS, we are sorry for the misunderstanding regarding the processing procedure. As per our communication through the E-mails, we have provided detailed processing procedure with related pictures for your better review. I'm glad that everything is clear for you now. Please don't hesitate to contact with us if you need further supports! May you have a nice day!

November 1, 2020

NextsChain made it easy for me to start my online business, it helped me find the right products for my business of choice :) Thank you...

ultradashtrend
Australia
4 minutes using the app
November 1, 2020

Great team, easy communication and quick response which is great. Thank you so much for the amazing work. Highly recommended it.

plantdrops
Canada
1 minute using the app
October 28, 2020

I'm a starter, this app is friendly and easy to use, support team is fast , I sure be working with them in future, great work.

The Jewelry Lodge
United States
About 3 hours using the app
October 28, 2020

I really like this app. This is super easy use. I recommend it for dropshipping for sure. Thank you so much

CEO Skin Care Products
United States
7 months using the app
October 28, 2020

Great app, very good service and very nice agents. it's so easy to find new products. Highly recommended!

BridaProducts
Spain
1 minute using the app
October 28, 2020

Really great application and the customer service is really nice and efficient. I recommended this application.

Smart Outdoor Supplies
United States
32 minutes using the app
October 27, 2020

Very useful app. The biggest advantage is having an account manager who responds quickly and very helpful all the time. Also, the shipping time is very fast and stable, usually less than 12 days.

Hair2Less
United Kingdom
About 1 hour using the app
Edited October 5, 2020

this guys are total liers. they said delivery time to europ is 10 days and my first order is waiting now 16 days . they are like Alixpress but more expensive price. this guys have wasted 4 months of my time uploding and editing thier products. never trust them.

CHA li CHI
United States
2 months using the app
Beidou Linkage Technologies replied October 10, 2020

We have checked your orders, The total shipping time is 12 days ( 10 business days ), not including 2 processing days. Most of the shipping time to European countries will be 7 - 12 business days, thank you

September 23, 2020

They have great shipping times and responsive support. They'll even re-ship for free if anything goes wrong with an order.

Shop Trendily
United States
7 months using the app
Beidou Linkage Technologies replied October 21, 2020

Dear friends in Shop Trendily, we appreciate your praise to Nextschain very much and we will keep providing strong supports for you as always. Let's work together to grow business.

September 23, 2020

Installed this app as this was so good by reading what it has to offer. I've installed and soon I've realized how good this is. Customer service very friendly, supportive, and efficient, the app is easy and intuitive to use, the do what they say and they are open to new ideas and they help you grow the business. I have my dedicated team to support me for anything I might need! Very very well done! A+++

UltimateFitGears
United Kingdom
9 months using the app
Beidou Linkage Technologies replied October 21, 2020

Dear friends in UltimateFitGears, we appreciate your praise to Nextschain and our service team very much! We will provide better and better supports for you for sure in the coming days. Let's work together to grow more business.

September 9, 2020

I just downloaded, very easy to import clothes from AliExpress, fulfill your orders and do also customization! Really happy with the customer service, very kind and really want to help you. Its a pleasure collaborate with them!

Insta Queen Collection
Bulgaria
12 days using the app
Edited August 28, 2020

This is an updated review, where the first time I gave this 5 stars and praising this app. I come back a month later with a different view. I came back to update it based on empty promises they had given (like lowering the prices 50-60% so then people could actually make a profit from it.) I was told it was going to be fixed in a week (end of July) which didn't happen. So then I reached out to customer service via email explaining all that I was told and got told that it was going to be done by the end of October. I chatted today with customer service and was told that it was going to get done. It was actually my mistake for waiting a month and putting my business on hold!

The Good:
First, I will say that this app has great potential so it's worth keeping tabs on. Customized packaging, ad insight, and analytics for certain products, the variety and amount of products are also great. They have live chat which is great to use if you have any questions or concerns.

The Bad:
Price gouging like CRAZY. I mean, it's bad. They are based and sourcing from China and you will find the products for 80-90% cheaper elsewhere. You also have to pay for shipping and some of the prices are just laughable because there's no way you would make a profit. For example, this cooling dog bed price is $10-$20 PLUS $17 shipping that will take up to 12 business days. They advertise a faster shipping time which is great, but doesn't actually look like it would happen once you start adding products and modifying the products information and varients before you import. The customer service wasn't consistent and the newer lower-cost products that they are adding look very very cheap. I was sorta filled with empty promises with my first exchange that never had happened and the bad will outweigh any of the good (unless high prices and long shipping times are okay). If I had moved forward, I think this app alone would have either slowed or failed my business based on the empty promises alone on it, which you would then advertise to your customers, which actually weren't true.

In saying all of this- they are actively listening and taking suggestions and feedback. I have really high hopes for this app and that I can use them at some point in the future once everything is all squared away and solved. The customer service is really kind and I do think they're working to solve any and all issues and concerns brought to their attention!

Pooch Friendly Supply
United States
25 days using the app