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I have uninstalled the app in December 2024, but they billed me in January 2025.
Edit: I re-installed it so that I can contact them again. Look, it didn't even occur to them to check my records with them before they gave this response that "I just installed the app". I was their customer for 3 -4 years. Think about it, guys.
Dear Customer,
Upon reviewing the installation log in the Shopify portal, we see that you installed the app on January 18, 2025, and you are currently on the Free plan. And ...
First of all, apparently there is no customer support - no one has replied for more than 48 hours. Secondly. my mistake, didn't check how many leads are visible for the free plan... ONLY 10!!! So beware if you want to launch first to test customers reaction - it will cost you.
We are sorry to hear about your experience and can assure you that providing awesome customer support is very important for us.
We did reply to your emails and also called ...
From your friends at https://www.sendmyeliquid.com this app is trash!
Thanks for wasting my time!