SEA Post Purchase Survey App

SEA Post Purchase Survey App

Reviews (47)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 30, 2025

Exceptional app – and even better support!
We've tested multiple survey tools, and SEA Post Purchase Survey is by far the most intuitive, flexible, and Shopify-native solution we've found. The interface is clean, the analytics are actionable, and the customization options are endless.

What truly sets this app apart is the outstanding support. Huge shoutout to Ricky, who went above and beyond to guide us through setup and fine-tune everything exactly to our needs. Her responsiveness and expertise made all the difference.

If you're serious about understanding your customers and improving post-purchase insights, this is a must-have in your Shopify stack. Can’t recommend it enough!

pharm2u
Israel
14 days using the app
June 10, 2025

We have just downloaded the app and it works great, it does everything we needed, its simple and easy to navigate.
I contacted support to see if they could edit some code to make it more personalized for our branding.
I was able to talk to someone immediately on the online chat, Lydia was more than helpful. I would defiantly recommend the SEA survey app.

Orford Refrigeration
Australia
About 17 hours using the app
March 7, 2025

Surveys give a detailed insight about your customers. This is the first app we've tried for surveys and we're sticking with it. Must try on your store. Customer support is also really helpful.

Adore Tea
Australia
2 months using the app
March 20, 2025

The SEA Customer Survey app is a straightforward tool for adding surveys to a store. It’s easy to set up and works as expected, helping to collect useful customer insights. The interface is simple, and the features cover the basics well. Some tasks required manual setup, but Nim from customer support was quick to assist. A solid option for gathering feedback.

LUXESHOP.ME
United States
About 1 month using the app
April 2, 2025

I've been using the app for a while now, and it's really useful.

It allows customers to stay in the page and have a more comfortable experience. Plus, the support is top-notch. Pamela has been helping me with whatever I've needed.

Gymco Sportwear
Mexico
12 days using the app
May 19, 2025

Great app with amazing support! Setup was easy, and the insights help us understand our customers better. Special thanks to Judy — she was incredibly helpful and responded within seconds. Best customer service ever!

MERLIÁ
Germany
1 day using the app
June 10, 2025

Highly recommended!
The SEA Customer Survey App is exactly what we were looking for. After trying many post-purchase survey apps, most of which were overly complex with unnecessary features and recurring fees, this app was a refreshing find. It offers all the essential functions we need in a clear, intuitive, and well-integrated interface — and it's completely free.
Most importantly, the support team is outstanding. Avery went above and beyond to accommodate all of our requests with great care. As a business operating in Asia, having an interface that feels locally natural is critical, and this app (and team) delivered flawlessly.

Buddy FOOD
Japan
About 1 hour using the app
June 12, 2025

So far the app has been good but the support it where it shines the most. Avery from support has been extremely helpful and responsive to any issues I've encountered.

Naturalistic Products
United Kingdom
About 2 months using the app
April 12, 2025

A good, clear and adaptable survey tool with helpful and quick responses from the team (Melody was especially helpful!). Don't hesitate to ask them for help!

Digital Distiller
United Kingdom
3 months using the app
May 16, 2025

Super easy to install App. Brian was super helpful and patient in helping us out. Don't think will switch to any other app. As a startup, our main concerns are functionality and support and these guys have nailed it. 5 stars for this app.

DAWN TILL DUSK
India
About 1 hour using the app