SEA Post Purchase Survey App

SEA Post Purchase Survey App

Reviews (82)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited July 15, 2025

Great app so far, really quick and easy to learn. Nothing terribly complex. Haven't run into a big issue or anything, but if I do, then I'll be fine because Penelope from the support team was fantastic. Quick, and Efficient. Thank you so much for the support.

Update: There were a few settings that you cannot change yourself and must contact the support team. However, once again Penelope from the support team responded very quickly and promptly got everything sorted. Fantastic support team!

Absolute Level Up
Canada
27 days using the app
June 18, 2025

The app is user-friendly and highly customizable, making it easy to tailor to our specific needs. The support team has been consistently reliable—always available to assist with any questions I have. They respond promptly and efficiently, ensuring that any requests or issues are addressed without delay. Their excellent customer service has made the overall experience smooth and stress-free.

Joel's Place | Meet Shop Eat
Philippines
9 days using the app
June 26, 2025

I had a great experience with this app — it’s smooth, efficient, and very easy to use. Special thanks to Kevin and Anivia for their outstanding support throughout the process. They were incredibly responsive and helpful, making the setup seamless. Highly recommended!

Aroma Concepts
United States
21 days using the app
July 10, 2025

We were looking for an app to make a survey after the purchase and to have one for the exit intent. Both are possible, and you can even target buyers of certain products.

Had some questions when setting up the first survey and Penelope was very helpful. Thanks again for your great support!

SanerNatur.ch
Switzerland
About 23 hours using the app
June 10, 2025

We have just downloaded the app and it works great, it does everything we needed, its simple and easy to navigate.
I contacted support to see if they could edit some code to make it more personalized for our branding.
I was able to talk to someone immediately on the online chat, Lydia was more than helpful. I would defiantly recommend the SEA survey app.

Orford Refrigeration
Australia
About 17 hours using the app
July 13, 2025

I rarely leave reviews, but these guys did such a great job helping me out that I felt compelled to share. Their apps are always well-designed and work seamlessly with our website. I couldn’t be happier.
Big thanks to Tiana for going above and beyond with my requests!

Code Breaker Labs
Australia
About 5 hours using the app
May 19, 2025

Great app with amazing support! Setup was easy, and the insights help us understand our customers better. Special thanks to Judy — she was incredibly helpful and responded within seconds. Best customer service ever!

MERLIÁ
Germany
1 day using the app
June 23, 2025

Application très facile à utiliser, j'ai pu créer mon sondage post-achat sur mon site e-commerce en quelques clics. Je peux suivre en temps réels les réponses et mettre à jour mon sondage facilement. J'ai même bénéficié de l'aide d'une conseillère (Avery) via le chat box sur shopify qui m'a merveilleusement accompagné pour la mise en place de mon sondage sur mon site. Super, je recommande !

Puressentiel France
Belgium
19 days using the app
June 23, 2025

We wanted something relatively basic and easy to use for not only us but our customers (we're a surf brand, we don't like to overcomplicate things), and SEA Post Purchase Survey App is exactly that. In typical surf brand style, we couldn't quite work out the backend embedding and customer service jumped on it straight away with a tailored easy-to-follow video tutorial made just for us. Really grateful and excited to keep using this app!

Gypsea Sol Surf
New Zealand
About 1 hour using the app
June 23, 2025

I've been looking for a survey app that can solve my simple problem for a long time. And these guys do it really well. The app is super clean, the interface is intuitive, and the support is incredible. Thank you Avery!

Superstratum Shop
United States
About 1 hour using the app