Reviews (1,242)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience and boosting sales with features like cross-selling and advanced search functionalities. They value its cost-effectiveness, as it is free, and its ability to suggest complementary products. The app also allows for customization of filters, though with some limitations on product tags. It is easy to install and use, and the support team is noted for their quick and effective responses, contributing to increased site conversions.

Edited January 6, 2024

Update after few weeks of reseach.. The issue was on my side.. I installed the custom code which killed "Search & Descovery" app. Shopify support was so kind to check my templates and point me out the cause of the issue. Great work guys and the app is just what I need for my eshop!

Hello. In general, the app is OK, but it has some flaws, making it impossible to use in my particular case.
1. It lists more products that it's configured manually. For example, you have only 3 products configured manually to be displayed in a certain place, but your template allows for a maximum of 6 products in that position. So this app just adds some random items to the list on top of those added manually.
2. Dawn v12.0 is not supported. I contacted the dev team on the subject, but have received no reply so far. I hope this is because of Christmas vacation time.

PeachPerfectSkin
Lithuania
5 months using the app
Shopify replied January 9, 2024

Glad to hear that it was sorted out and that you find the app useful!

April 26, 2024

There is a limit of 25 Filters that can be used. Which I believe doesn't make sense. The App should allow unlimited filters to be made. We are shifting our store from Magento to Shopify but are struggling with our filter needs.

Huguh Home
India
7 months using the app
Edited June 3, 2024

I would like one of my custom "Disponibilidad" filters to have "En existencia" checked by default. I love the app but I would like to be able to leave a filter applied by default.

La Sonrisa del Caimán
Bolivia
Over 1 year using the app
February 26, 2024

This is a great, easy to use app. works seamlessly on the website and our click rate has increased rapidly already. good reports provide great insight into any missed searches and keywords

Poole Harbour Watersports
United Kingdom
Over 1 year using the app
September 30, 2024

boa

construindo sonho
Brazil
7 days using the app
August 3, 2024

https://search-and-discovery.shopifyapps.com/login

Sami Asli🌿 💙✅️
Norway
4 months using the app
September 14, 2024

most using app and easy build your business.

Zeepari
Oman
2 minutes using the app
March 30, 2024

This definitely helps you select products that can compliment each other, like outfits, etc. Let's me feel like I have first hand in promoting combinations in my clients tastes.

A little cumbersome to use though:
- The search results window is fixed on the page and covers the product you are selecting complimentary prods for. It would be much easier if I could move that results list over to the side and eyeball possibilities
- Search results show all status' of products. Don't see if they are eligible to display or not until you add them to the products list.
- Would love if the display of complimentary products had option to suppress the product title and display a line grid of the first 3-4 recommendations. It would show there are more than just one suggestion. The '>' isn't always noticeable. Just making more work for the customer. Apps need to make things clear for them.

Could be enhanced just a little for big paybacks

Black Wagon Kids
United States
6 months using the app
February 22, 2024

Hello,

Thank you for this application which works well overall.

However, there is a HUGE problem with the filter section: products that are out of stock are still proposed.

In our case, we're talking about a filter by size (shoe), and by selecting the filter, all the models are displayed, whether they're in stock or NOT.

This creates a huge sense of frustration on the consumer side.

Please solve this problem as soon as possible!

Zèta
France
About 1 year using the app
Shopify replied February 23, 2024

Hi there; you can control the display of out of stock product variants in search results from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types

April 24, 2024

Love this app, easy and nice to handle the filters and groups.

Line Up Shop
Costa Rica
10 months using the app