Reviews (1,264)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience through improved product discovery and recommendations, boosting site conversions and effective cross-selling. Key features include intuitive search functionality, customizable options, and tools like 'frequently bought together.' The app is easy to install and set up, with a responsive support team that provides timely updates and technical assistance.

February 20, 2024

This app does not load on my pc.

Vittaprime Health Ltd
United Kingdom
5 months using the app
Shopify replied February 21, 2024

Sorry to hear you're having issues accessing the app. If you're not the store owner, it may be because Staff permissions are not set to allow you to access all screens of the app. You can see in the Help documentation which permissions are required. https://help.shopify.com/en/manual/online-store/search-and-discovery#staff-permissions

If the problem persists, we suggest contacting Shopify's support team with details on what browser you're using and any errors messages you might be seeing.

November 26, 2023

This is a pathetic excuse for an app that is supposed to provide basic functionality. It's so limited that it's close to useless.

AutographsForSale.com
United States
17 days using the app
April 23, 2024

not happy

Maison de Kristine
United States
About 2 months using the app
October 28, 2024

Bom

KlayMy.com
Brazil
2 minutes using the app
April 29, 2024

The install messed up my 'select options' on every page. My ring sizes, gemstone type and metal type selection has been replaced by 'Default Title' dropdown menu. Cannot seem to recover these even after uninstalling the app. Very disappointed and panicked right now due to my website coming to a halt.

Gembellish
United Kingdom
3 minutes using the app
Shopify replied April 30, 2024

The app does not modify theme files or change product variant options, so it would not have been able to change your product option selectors. The only product information it edits are recommended products which you can manually set. With that said, we're sorry to hear about this issue. "Default title" is what Shopify titles variants when there are no product options, so it sounds like some other application or workflow removed your product options/variants. This also could have also been the result of a product CSV upload overwriting your exisiting products. Depending on your product catalog size, uploading a revised CSV may be a solution https://help.shopify.com/en/manual/products/import-export/using-csv.

February 1, 2024

KI wird nur im Shopify Plus Tarif angeboten. So eine Frechheit und Diskriminierung anderer Shopify Kunden. Tierisches Gesetz, nach dem Motto, wer mehr zahlt, der bekommt das Brot, alle anderen sollen verhungern. Das merkt man bei anderen Apps von Shopify, COLABS als Beispiel. Wenn sich das nicht ändert, ist Shopify bald Geschichte.

Gleichberechtigung, auf Augenhöhe mit allen Menschen sein, das ist das menschliche Prinzip, alle Kunden sollten gleiche Rechte haben und gleich behandelt werden und wenn sich Neuerungen bei Shopify gibt, sollten diese für alle Kunden gleichermaßen zur Verfügung stehen.

I SUPPORT CS
United States
About 1 year using the app
March 7, 2024

tout est compliqué sur Shopify

MY BOB Retailer
Belgium
9 months using the app
July 27, 2023

mala experiencia. tengo dos idiomas en mi web, y al configurar los filtros solo me aparecen en un solo idioma. solicite ayuda y no me lo resolvieron ya que es una limitación de la app.
Bad experience. I have two languages on my website, and when configuring the filters they only appear in one language. I asked for help and they did not solve it for me since it is a limitation of the application.

Vitvale
Argentina
Over 1 year using the app
Shopify replied July 28, 2023

Thank you for the review. Filters can be shown in multiple languages, with the exception of product type, tags, and vendor because those product fields are currently not translateable. If you need to use any of those for your online store, a possible workaround is to use product metafields instead. More information can be found in the Help site: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters

October 17, 2022

Los productos tienen un precio de miles de pesos, pero la app me toma el "." como una "," entonces lo que vale veinticuatromil pesos, lo muestra como veinticuatro. Hay solucion??

Konko Active
Chile
Over 1 year using the app
August 20, 2022

I never installed this app. Please explain to me why this app is installed in our store and who installed it. How can this even be possible? Zero stars for this activity!

Taidekoulu Tuimala
Finland
Over 1 year using the app
Shopify replied August 22, 2022

Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app.

You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.