Reviews (1,264)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience through improved product discovery and recommendations, boosting site conversions and effective cross-selling. Key features include intuitive search functionality, customizable options, and tools like 'frequently bought together.' The app is easy to install and set up, with a responsive support team that provides timely updates and technical assistance.

November 21, 2022

You would think that a "Shopify Search & Discovery" app would actually let you add a search text box to use for filtering! :(

PetrolThreadz
United Kingdom
5 days using the app
Shopify replied June 16, 2023

The app is able to change the native search behaviours of Shopify, but that does require your Online Store theme to use features. We recommend you contact your theme developer about implementing a search text box that uses the Predictive search and filtering capabilities from Shopify, or checking if they are already available in a more recent version of your theme. All Online Store 2.0 themes from our Theme Store have adopted these features, so you can preview them there.

May 9, 2023

Sadly this is useless if you have multiple languages in your shop. The product type values can't be translated anywhere, so your customers will only see them in your shop's standard language. I can only hope this will be fixed soon, as many people have criticized this before.

Moments of Gold
Germany
2 days using the app
Shopify replied July 25, 2023

Thanks for your review. I'm happy to share that the product team just launched filter translation support. More details here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#filter-translations. However, "product type" isn't yet a product field that can be translated, so you could work around that issue by using product metafield values instead

January 4, 2023

Installed for the product recommendations feature. However you have to set this up manually for each product, there's no way to select more than one product at a time... it is ridiculously time consuming for a large catalog. Fix that and you'd have a good app here.

RealCraft Barn Doors & Sliding Barn Door Hardware
United States
1 day using the app
Shopify replied January 5, 2023

Thank you for your feedback. You can bulk edit product recommendations in the bulk editor using the relevant metafields - help.shopify.com/en/manual/online-store/search-and-discovery/product-recommendations#edit-product-recommendations-with-metafields

December 26, 2022

Not very happy at this point. Once installed it broke my search in such a way that it only searches for the Title of the product instead of before it would search through tags and the description to pull up products.

Now for results to populate search, I have to go through and add them via product boosts one by one. :(

Andrea Bonelli
United States
About 3 hours using the app
Shopify replied January 3, 2023

Thank you for the feedback. The issue with products not being searchable by certain fields on your store appears to be resolved.

November 27, 2022

This app is the recommended one for my theme, but the filtering really stinks. You can't select two tags to filter and have it show only the products that have both tags. If it weren't for the fact that filtering like that is pretty standard, I would probably figure out a way to live with it. But now I have to go through all the other filtering and menu apps to try and resolve this and hope it works with my theme.

Apex Alchemy
United States
25 minutes using the app
Shopify replied December 15, 2022

Hi, thank you for your feedback. For more advanced filtering capabilities, we recommend to use structured metafields.

May 1, 2024

My Store
India
About 2 months using the app
February 18, 2024

DIGITAL HUB SHOP
India
2 months using the app
February 28, 2024

HAYKOTAMARKET
Saudi Arabia
14 days using the app
September 29, 2023

dk-store
United States
4 months using the app