Reviews (1,312)

Overall rating
4.6
Counts per rating level
  • 73% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing search functionality and product discoverability, noting its ease of setup and integration. It offers features like product recommendations and bulk edit options, boosting customer engagement and sales without additional costs. The ability to customize filters and product boosts in search results is particularly valued by stores with diverse inventories aiming to improve SEO and visibility.

November 3, 2022

I'm using Expanse Theme version 4.0.1 and there is no Complementary Products block to add to the Product Information section. I have followed all of the instructions correctly. It is very frustrating!

Paramount Fires
United Kingdom
About 1 year using the app
Shopify replied November 16, 2022

Thank you for your feedback. The theme you are using does not yet support this feature. Please contact your theme developer for more information.

September 30, 2023

Les filtres personnalisés, basés sur les tags... sont en fait inutilisables. En effet tous les tags ressortent dans le filtre. En plus on ne peut créer qu'un seul filtre basé sur les tags :-(
Réponse du support : Vous voulez faire plus... Il va falloir prendre une application payante.
C'est fatiguant ce modèle de business autour de shopify

Soleico
France
About 1 year using the app
Shopify replied October 1, 2023

Il semble que vous souhaitiez créer des filtres séparés avec des valeurs personnalisées dans chacun. Ceci est possible avec les champs méta du produit, vous pouvez en savoir plus à ce sujet dans la documentation de l'application. https://help.shopify.com/fr/manual/online-store/search-and-discovery/filters#add-metafield-filters

October 12, 2022

not sure how this would help driving in traffic from the web.
if this just for our store site, then it's useless!

Peaberry Coffee Lab
United States
About 1 year using the app
September 14, 2023

Just shows a bunch of useless analytics with almost zero actual features. Just made a simple function SO complicated. Realized I HAD to use Chrome just to access basic tags on Shopify that I pay over a hundred dollars a month for? And when I finally got SOMEthing to work, it doesn't even function like I need it to. The help documentation is overly confusing and doesn't apply to my business. Get some help videos showing different use cases.

chickpea magazine
United States
About 1 year using the app
Shopify replied September 18, 2023

Thanks for taking the time to write your review. Regarding using Google Chrome for your tag filtering: If this is referring to the experience on your online store, then it's likely an issue with your theme or a third-party app preventing filters. The Search & Discovery app changes which filter types your store can display, but the interactive filters are completely owned by your theme. We've seen a number of cases where the theme is coded fine, but a third-party app causes different behaviour in different browsers. If this issue persists, we recommend contacting Shopify's Support to help you out. You could also try troubleshooting yourself by either disabling apps or changing themes to see which is at fault.

September 15, 2022

I install this APP, but it Can't filter by "Tag." If this option is available, the app will be useful.

也小小|寵好物嚴選
Taiwan
About 1 year using the app
Shopify replied September 30, 2022

Hi, thank you for your feedback. Tag filtering is now available. For more advanced filtering capabilities, we recommend to use metafields.

November 27, 2023

Works well for small shops. I have a collection with 20K+ products, and this is useless.

Foundry Lighting
United States
12 months using the app
March 5, 2023

Bin sehr enttäuscht von der App. Das Hinzufügen von komplementären Produkten wird teilweise nicht implementiert, ich habe die Settings immer gleich, doch die App macht was sie will. Ob das wohl an ähnlichen Produkttiteln liegt? An die Entwickler: das muss doch besser gehen!

Vibrant Jewellery
Portugal
12 months using the app
December 2, 2023

Won't let you delete anything.

Flashback Shop
United Kingdom
8 months using the app
March 21, 2023

i want add item in menu filter, adding not available!
i want add item in menu filter, adding not available!

Montag Store
Egypt
10 months using the app
Shopify replied March 30, 2023

Thanks for your feedback, you can add custom filters using metafields. See this help center page for more details on editing filters: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#edit-filters

January 19, 2024

Unfortunately you cannot select what tags you want to create a filter about, you get what your store carry in total, and, NO metafields is not the answer it can only carry one value. A product should be able to carry multiple values and still be able to filter.. Right? Such as with tags, but what good is a SINGLE use tag filter. Once you use a tag filter it can never be used again because then it's cluttered with the other tags you wanted to use in the other filter. I mean WOW. How is it not possible to just have a selection of tags based on: Manual, prefix, suffix, etc. You should also be able to format the tags to be presented with automated rules as well. This is just not acceptable. It is just dumb and SO easy to fix. The funny thing, you know what, I just want to be able to sort on color on a single product with 24 variants (sizes, additions) but the same color across all the variants. The product itself contains Multiple colors and other products have different colors in it. This is not possible with Shopify at this moment in time. I have to use a third party app that replaces my collection-view which I've built out to be freaking amazing. With their basic themes, botching the whole design. That route didn't work either. So i'm left with liquid and javascripting. To filter a product by color.

Posterique
Sweden
6 months using the app
Shopify replied January 23, 2024

Hi there, sorry to hear you're having trouble with the limitations with tag filtering. You can setup a metafield to support multiple values and filter on those. When you create a product or variant metafield, make it a "list type" by choosing "list of values" in the definition. For your color filtering, you can have variant-level metafields hold the color information and as long as you keep using the same variant-level metafield definition across your product variants, this may be what you're looking for.