Shopify Search & Discovery , 835 reviews

I've contacted Shopify support on an issue with using Price Filter where the issue is clearly on the Shopify's Side and the support team is very unprofessional and every time referring to my third party theme as the problem, refusing to acknowledge there is an issue with their app. Please train your support team to do actual support instead of reading some support team manuscript.

extremely bad app. The gui or design for the filters is horrid. Not only is the options limited, it looks bad too

This app will not show the filter options on any search that returns more than 1000 items and will not be displayed on any collection page that has more than 10,000 items. For us this means that most of our big categories can't be searched up by their simple term and get filtering, and our "all products" page will never get filter options because we have categories with several thousand items and we have almost 20,000 item entries in general.

The prospect of this app is great because it finally allows customers to filter by stock status and it may work fine for boutique shops that sell a dozen items or so but the inconsistency for bigger inventory shops sucks and Shopify putting seemingly arbitrary limits on when it will function is obnoxious! The filter needs to be extended to work for all results and for all products. If the page can display it or the search can show the result, the filter menu needs to function too.

UPDATE: Upon further investigation it turns out the limit on the number of products per collection is 5000, not 10,000, so yeah, it's even worse, losing 1 more star Shopify. I contacted them and basically was given the standard "that's how it is, we'll tell someone about your problem and then promptly do nothing about it" response. I got a reply essentially saying it was a hard limit of the app and they weren't going to do anything about it. if you have large inventories, DO NOT use this app, it's garbage.

The idea of using meta-tags instead of actual tags is ridiculous. We’ve been using “tags” this whole time and now you guys changed it and it’s a huge step back for a lot of us And ridiculously time-consuming for a lot of us that have to make our products and we don’t have time to sit here and do the same thing twice. What upsets me the most is that I literally bought a theme years ago specifically for its filtering and now it doesn’t even work anymore due to this update. As someone who makes & sells clothing I have to add a color variant to each item for it to filter out in colors even if I only sell one color of that product. Huge thumbs down, absolute waste of time and it’s frustrating that I can’t even get filters to work in my online store like they used to without spending hours redoing some thing I already did.

This messed up my previous filters, This is a huge step back for me. Very disappointed. Not sure how even to fix this.

My website is not able to search for any products. I think this app is not working for any website.

You can now filter by "tag," but can't filter by "Collection." Once this option is available, the app will be more useful.

Hi, I am having trouble with this new app because it without asking for the permissions, substitute the previous I have chosen to manage the filters that are no more active on my Shopify store. Now I could also try to use this new free app, but I wouyld like to have access to the filter management control panel as in the previous app. Could you please send me some instruction to do it and reactivate the filters or ctreate new one? Lastly, can this app work with Shopify prestige theme?
Thank you in advance

1- I haven't added this app in any of my store by why this added automatically?
2- If Shopify installed it then you must have to inform us that its installed.
3- Screen is blank i thought due to browser but in all browser its same. 4- After this I saw I can not edit filter which are already there. 5- Kindly remove this feature or make it use able asap.

The screen is blank. It does not work in any modern updated browser for me. Now it is impossible to edit Filters on any website. Have tried contacting Shopify but they keep saying I need to login to create a ticket. 1. I am logged in.
2. I contacted you via the app header from one of the stores I am using (the only bit that appears).
3. It has my email address in the ticket, so I must be logged in. Am I supposed to login somewhere else to contact you? EDIT: Also need to say, I never installed this app. It just appeared and broke the website for over 24 hours, with no confirmation from Shopify.