Reviews (1,306)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy installation and user-friendly interface, enhancing the shopping experience with efficient search and filtering capabilities. It supports cross-selling with product suggestions and offers customization options to meet specific needs. The app is free, which merchants find valuable, and they report improvements in customer satisfaction and store performance. The support team is also commended for their responsiveness and helpfulness.

Edited August 22, 2022

The Filters work fine and perform well as of now. Previous:
The filters on my site stopped working As soon as they changed storefront filters to this app. Waiting for a fix then I might revise my Review.

ILK
India
10 months using the app
Shopify replied August 17, 2022

Thank you for your feedback. We resolved a temporary issue and the filters are now working as expected in your shop.

December 30, 2023

It is a real junk app like most Shopify apps. The people responsible for managing these apps are not smart people and should probably seek employment elsewhere like McDonald's. It is 2024 and you merchants can't, for example, filter on percent discount or review distribution. Sure, you can do it, but it's a manual process. Try scaling that for large businesses and you are screwed.

Vidlogix
United States
About 1 year using the app
November 3, 2022

I'm using Expanse Theme version 4.0.1 and there is no Complementary Products block to add to the Product Information section. I have followed all of the instructions correctly. It is very frustrating!

Paramount Fires
United Kingdom
About 1 year using the app
Shopify replied November 16, 2022

Thank you for your feedback. The theme you are using does not yet support this feature. Please contact your theme developer for more information.

September 30, 2023

Les filtres personnalisés, basés sur les tags... sont en fait inutilisables. En effet tous les tags ressortent dans le filtre. En plus on ne peut créer qu'un seul filtre basé sur les tags :-(
Réponse du support : Vous voulez faire plus... Il va falloir prendre une application payante.
C'est fatiguant ce modèle de business autour de shopify

Soleico
France
About 1 year using the app
Shopify replied October 1, 2023

Il semble que vous souhaitiez créer des filtres séparés avec des valeurs personnalisées dans chacun. Ceci est possible avec les champs méta du produit, vous pouvez en savoir plus à ce sujet dans la documentation de l'application. https://help.shopify.com/fr/manual/online-store/search-and-discovery/filters#add-metafield-filters

May 21, 2023

This app does what it needs to get the job done when it comes to search and discovery. I would rate it for anyone else.

Sign Customizer Demos
Australia
9 months using the app
October 12, 2022

not sure how this would help driving in traffic from the web.
if this just for our store site, then it's useless!

Peaberry Coffee Lab
United States
About 1 year using the app
July 27, 2023

Bastante eficiente a experiência com esse app. Nos mostrou uma amplitude de possibilidades a acrescentar em nossa plataforma.

Loja de Bali
Brazil
9 months using the app
October 22, 2023

Sono alle prime armi, sto cercando di realizzarmi in shopify magari un giorno diventero un esperto..

Il mio negozio
Germany
18 days using the app
September 14, 2023

Just shows a bunch of useless analytics with almost zero actual features. Just made a simple function SO complicated. Realized I HAD to use Chrome just to access basic tags on Shopify that I pay over a hundred dollars a month for? And when I finally got SOMEthing to work, it doesn't even function like I need it to. The help documentation is overly confusing and doesn't apply to my business. Get some help videos showing different use cases.

chickpea magazine
United States
About 1 year using the app
Shopify replied September 18, 2023

Thanks for taking the time to write your review. Regarding using Google Chrome for your tag filtering: If this is referring to the experience on your online store, then it's likely an issue with your theme or a third-party app preventing filters. The Search & Discovery app changes which filter types your store can display, but the interactive filters are completely owned by your theme. We've seen a number of cases where the theme is coded fine, but a third-party app causes different behaviour in different browsers. If this issue persists, we recommend contacting Shopify's Support to help you out. You could also try troubleshooting yourself by either disabling apps or changing themes to see which is at fault.

March 28, 2023

Been useful so far to be able to target specific products or related items. would like to be able to create a list of words and then attached XYZ products to them. rather than having to to into each product and add every search option. that would be helpful

Christmas Perks
United Kingdom
About 1 year using the app
Shopify replied March 30, 2023

Thanks for your feedback. You can do this by selecting all products with filter/search capabilities and using the bulk editor.