Overall rating
4.5
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and intuitive navigation. They value its AI capabilities for enhancing cross-selling and its ability to increase traffic and click rates. The app's filtering options using metafields and product SKU's are also praised. Merchants commend the customization of recommended products and storefront search, improving the customer shopping experience. The app's analytics and store organization features are also appreciated. Shopify support is recognized for their helpfulness in resolving issues.

May 21, 2023

This app does what it needs to get the job done when it comes to search and discovery. I would rate it for anyone else.

Sign Customizer Demos
Australia
9 months using the app
April 3, 2023

I downloaded the app and was impressed with its user-friendly interface. It's so intuitive that I would even be willing to pay for it. However, there is a significant flaw in the filtering feature that renders it useless for our needs.

The problem lies in the static nature of the filters. For instance, if I select 'Brown' under the 'Color' filter and 'L' under the 'Size' filter, the app returns 'nothing found.' This is because the filters are not dynamically linked, meaning that the app does not take into account the relationship between the two filters.

It would be great if the app could have a dynamic filter behavior where choosing values from different filters wouldn't result in the frustrating 'nothing found' message. For example, it would be helpful if selecting 'Brown' would automatically eliminate 'L' from the 'Size' filter, preventing users from encountering a dead end.

Overall, the app has great potential, but the filter issue needs to be addressed to make it more practical for users. I hope the developers can implement a dynamic filter behavior soon.

Keyless Fob Store
United States
8 months using the app
Shopify replied April 3, 2023

Thank you for the review - happy to hear you find the app so useful! Regarding your request for filters to be dynamically linked: It is already possible for Shopify themes to show how many results a filter will return before it is applied, and those counts are updated as customers apply additional filters. If your theme isn't already taking advantage of this feature already, we recommend contacting your theme's developer for assistance on implementing it. You can test this feature on your own store by downloading any of Shopify's free themes and previewing it in your store as an unpublished theme.

Edited March 17, 2023

Excellent app, and in my experience, usually much easier to use native apps from Shopify. The only thing I think it's missing is a "Re-direct" section, where you could manually say if someone searches for "X" re-direct them to a URL.

Like searching "Delivery", you could re-direct them to the delivery page rather than return 0 results.

Also, the ability to manage the filters a bit more, something like sort type, vendor by A to Z, Z to A, most results to least etc etc

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Response to Shopify feedback:

Agree the suggestions work well for the most part, however, there are instances where we no longer sell a brand for example, it would be nice to manually direct people to a "missing brand" page explaining where it's gone.

Other scenarios might be people searching "finishes" like "Brushed Brass" I would like to ideally URL redirect that search to all of our products with the colour filter "Brushed Brass" ticked for example.

Bathroom Village
United Kingdom
7 months using the app
Shopify replied March 15, 2023

Thank you for your feedback. Predictive search allows you to add multiple types of resources incl search terms, products, articles, pages, collections as suggestions. Engaging with those suggestions will re-direct to the respective resource.

March 10, 2023

Comoda per gestire filtri e prodotti correlati.
L'opzione del potenziamento prodotti e sinonimi è una bella idea.

Blash
Italy
7 months using the app
May 11, 2023

Works great; would rate this with five stars if it would be possible if you could change the way of filtering.

Currently 'OR' is standard in the same filtergroup; would be great if there it is configurable to change this to AND (i.e. to narrow down options).

I.e.
If PC and Xbox are selected for Platform you would expect to see items that work on both PC and Xbox. Currently you see items that work on PC or Xbox.

FlightsimWebshop
Netherlands
6 months using the app
Shopify replied February 23, 2024

Letting you know that we shipping a new "Logic" setting for certain filter types that will let you configure "AND" filtering logic. More information is here in the Help Center documentation: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#filter-behavior:~:text=Customizing%20filter%20behavior

November 23, 2022

App seems fine, but is there any way to chance the title "Recommended products" to something like "Frequently bought together"?

myknockonwood
United States
6 months using the app
Shopify replied November 30, 2022

Thank you for your feedback. You can change the title of the section in the theme editor.

February 11, 2023

I have changed one of the Filter names from "Filter By Type" to "Filter By Category". The change doesn't reflect on the store. Can you guide what needs to be done.

Pisarto
India
4 months using the app
Shopify replied February 13, 2023

Each filter that is based on a metafield gets its label from the metafield definition name at the time the filter is added. So, to edit the label, you need to edit the metafield definition name, remove the filter, and add it again. It seems you have completed the first step, which is to rename your metafield definition. You now need to remove the filter and add it again inside the Search & Discovery app.

October 30, 2022

Is there an add-to-cart button in the works for product recommendations/complementary products? It'd be beneficial to keep customers on one page!

Royal Flooring
United States
3 months using the app
Shopify replied November 14, 2022

Thank you for your feedback. The availability of this feature depends on the theme you are using. Please contact your theme developer for more information.

March 28, 2023

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Prefilex
Brazil
30 days using the app
November 1, 2022

The app was working great, but now when i turn the filters on and i check them nothing changes. Please help me solve this.

Ghostvert
Netherlands
15 days using the app
Shopify replied November 16, 2022

Thank you for your feedback. The problem you are encountering may be related to your theme, please check with your theme developer.