Reviews (1,249)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience and boosting sales with features like cross-selling and advanced search functionalities. They value its cost-effectiveness, as it is free, and its ability to suggest complementary products. The app also allows for customization of filters, though with some limitations on product tags. It is easy to install and use, and the support team is noted for their quick and effective responses, contributing to increased site conversions.

September 26, 2023

good!

iesales.hu
Hungary
1 minute using the app
November 27, 2022

This app is the recommended one for my theme, but the filtering really stinks. You can't select two tags to filter and have it show only the products that have both tags. If it weren't for the fact that filtering like that is pretty standard, I would probably figure out a way to live with it. But now I have to go through all the other filtering and menu apps to try and resolve this and hope it works with my theme.

Apex Alchemy
United States
25 minutes using the app
Shopify replied December 15, 2022

Hi, thank you for your feedback. For more advanced filtering capabilities, we recommend to use structured metafields.

September 29, 2023

moi je dit oui

Daydayboutique
Réunion
19 minutes using the app
October 31, 2023

EASY

Perks for Paws Collective
United States
1 minute using the app
November 13, 2023

website not working right after installing this app. not compatible.

JTCWHOLESALE
United States
11 minutes using the app
Shopify replied November 14, 2023

Sorry to hear you're having trouble with your site. The Search & Discovery app customizes native features of Shopify's platform, for example, choosing your collection filters or product recommendations. It does not inject any custom elements or scripts into your website to display these though, that is required of the theme. So there wouldn't be a change in behaviour post-install. We recommend contacting your online store theme's developer for support to see if it's having issues working with native Shopify APIs and features. Alternatively, you could contact the developers of any recently installed apps to see if they run custom scripts on your site that may have caused this issue.

October 20, 2023

such a weird and confusing app, started boosting products but there is no save or advance button. I don't have time to read the documentation, just poorly designed/explained.

Hippie Pants
United Kingdom
9 minutes using the app
August 29, 2022

This app is absolute garbage. Filtering by tags worked just fine before and now they want to use only metadata fields which don't even work properly. Also the app menu hardly loads. This was an absolutely terrible change.

Gootzy Gaming
United States
5 minutes using the app
Shopify replied August 31, 2022

Hi, thank you for your feedback. The new filter settings launched prior to this app, with the launch of this app it transitioned to a different location.

There has been no explicit change to filtering by tags. Supporting filtering by tags requires an explicit theme to support it or custom liquid code.

February 16, 2023

This app handles so much complexity that I don't have time to deal with as a business owner. The auto-generated recommendations are on point. It makes merchandizing, and search and discovery so much better.

Pika Layers
Canada
October 26, 2024

The Missy Co.
India
About 2 years using the app
October 28, 2024

Zayoons Creativez
India
About 1 year using the app