Reviews (1,312)

Overall rating
4.6
Counts per rating level
  • 73% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing search functionality and product discoverability, noting its ease of setup and integration. It offers features like product recommendations and bulk edit options, boosting customer engagement and sales without additional costs. The ability to customize filters and product boosts in search results is particularly valued by stores with diverse inventories aiming to improve SEO and visibility.

August 16, 2022

Another failed implementation from Shopify. Search boost simply doesn't work. Well done. Still waiting for support to get back to me.

TopShelfTequila.com.au
Australia
1 day using the app
Shopify replied August 17, 2022

Thank you for your feedback. If your theme adds search syntax to your storefront search, or if a customer uses search syntax, then the products that should have been boosted ...

December 19, 2022

Filters are not working.
Search is also not working.
No support from team.
After adding this app, my website search functionality NOT working.

LaalMirchi
Netherlands
About 19 hours using the app
Shopify replied December 19, 2022

Thank you for the feedback. The issue with products not showing in search results on your store appears to be resolved.

May 4, 2023

Installed the apps with high hopes seeing how intuitive and integrated within the shopify ecosystem. Enabled filter in my collection to find out the filter do not work at all, using dawn theme which is a 2.0 theme, could not figure out why it wasn't working.

Lab-Or
Hong Kong SAR
About 4 hours using the app
Shopify replied May 4, 2023

Sorry to hear your store is experiencing an issue with product filtering. The app does work with Online Store 2.0 themes built to display filters. If your theme’s codebase ...

August 24, 2023

Customer SUpport was friendly when i ask them following:

"The Problem is thet when my Costumers choose for example the size XL in the Filtersection, it's also showing all the Products wich have the XL as a variant, even if the XL for the specific Product is sold out.... That makes absoluetely no sense to me... Is there any way to solve this? "

The answer:

"So Selina, it is currently expected ...

ONIX Boutique Bern
Switzerland
About 4 hours using the app
Shopify replied August 29, 2023

Hi there, apologies for the confusion as you can definitely filter out sold out variants. If you add the Availability filter to your store, which is a standard filter ...

June 29, 2023

not able to make the search results page consistent with the rest of the pages so I uninstalled it but the search bar is still there. Can't get rid of it

aminogenesis
United States
41 minutes using the app
Shopify replied June 30, 2023

Hi there, the Search & Discovery app does not make any design changes to your store or control the placement of your search bar. The app allows you to change the native ...

December 21, 2022

Not even worth one star at all. This app needs way more functions - its totally useless like this. For example you activate filter by "tags". You can not even edit the filter headline and there are ALL tags displayed in the filter you use on all products. That simply makes no sense at all.

upstitchstudio
Germany
40 minutes using the app
Shopify replied December 21, 2022

Thank you for your review. Product tag filters are available to all stores as 'default filters' and can be renamed from the language editor of your online store, you can find ...

March 16, 2023

We were excited about this app but it constantly freezes and we cannot do anything when we open it. Uninstalled.

Teeporium
Australia
32 minutes using the app
Shopify replied June 16, 2023

Sorry to hear about this experience. Are you still having any issues? If so, please reach out to Shopify's support channels so they can take a look.

November 13, 2023

website not working right after installing this app. not compatible.

JTCWHOLESALE
United States
11 minutes using the app
Shopify replied November 14, 2023

Sorry to hear you're having trouble with your site. The Search & Discovery app customizes native features of Shopify's platform, for example, choosing your collection filters ...

August 29, 2022

This app is absolute garbage. Filtering by tags worked just fine before and now they want to use only metadata fields which don't even work properly. Also the app menu hardly loads. This was an absolutely terrible change.

Gootzy Gaming
United States
5 minutes using the app
Shopify replied August 31, 2022

Hi, thank you for your feedback. The new filter settings launched prior to this app, with the launch of this app it transitioned to a different location.

There has been no ...

May 25, 2024

velvetleaftreasures
India
About 1 month using the app