Reviews (1,264)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience through improved product discovery and recommendations, boosting site conversions and effective cross-selling. Key features include intuitive search functionality, customizable options, and tools like 'frequently bought together.' The app is easy to install and set up, with a responsive support team that provides timely updates and technical assistance.

December 21, 2022

Not even worth one star at all. This app needs way more functions - its totally useless like this. For example you activate filter by "tags". You can not even edit the filter headline and there are ALL tags displayed in the filter you use on all products. That simply makes no sense at all.

upstitchstudio
Germany
40 minutes using the app
Shopify replied December 21, 2022

Thank you for your review. Product tag filters are available to all stores as 'default filters' and can be renamed from the language editor of your online store, you can find more information on renaming default filters here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters. If you do not want to show all the product tags linked to your products as filter options, we recommend filtering by product metafields which you can customize for your store.

March 16, 2023

We were excited about this app but it constantly freezes and we cannot do anything when we open it. Uninstalled.

Teeporium
Australia
32 minutes using the app
Shopify replied June 16, 2023

Sorry to hear about this experience. Are you still having any issues? If so, please reach out to Shopify's support channels so they can take a look.

November 13, 2023

website not working right after installing this app. not compatible.

JTCWHOLESALE
United States
11 minutes using the app
Shopify replied November 14, 2023

Sorry to hear you're having trouble with your site. The Search & Discovery app customizes native features of Shopify's platform, for example, choosing your collection filters or product recommendations. It does not inject any custom elements or scripts into your website to display these though, that is required of the theme. So there wouldn't be a change in behaviour post-install. We recommend contacting your online store theme's developer for support to see if it's having issues working with native Shopify APIs and features. Alternatively, you could contact the developers of any recently installed apps to see if they run custom scripts on your site that may have caused this issue.

August 29, 2022

This app is absolute garbage. Filtering by tags worked just fine before and now they want to use only metadata fields which don't even work properly. Also the app menu hardly loads. This was an absolutely terrible change.

Gootzy Gaming
United States
5 minutes using the app
Shopify replied August 31, 2022

Hi, thank you for your feedback. The new filter settings launched prior to this app, with the launch of this app it transitioned to a different location.

There has been no explicit change to filtering by tags. Supporting filtering by tags requires an explicit theme to support it or custom liquid code.

May 25, 2024

velvetleaftreasures
India
About 1 month using the app