Reviews (1,696)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing search functionality, especially in stores with large inventories. It offers advanced features like real-time sync, personalized results, and sorting by best-sellers, along with voice search and custom tag-based filters. The setup is easy, customization options are robust, and the design is modern. The support team is responsive and skilled, often providing custom coding solutions.

Edited July 19, 2024

Very very impressive. Cheaper than my last search facility. Far more functionality and stats. Highly recommended without question.
EDIT... 12 months on.... still the best. BRILLIANT

EDIT .... 18 July 2024..... STILL AMAZING - Just had another incredible bit of support and my site is flying.

Richards Guitars
United Kingdom
Over 6 years using the app
August 19, 2016

What a wonderful app. Love the clean and sleek look.

Bibliotek
Singapore
Over 6 years using the app
February 18, 2021

Great app. We've been using them for a long time. Just had some custom dev work to do that they accomplished without hesitation. Great team to work with!!

The Basket Lady
United States
Over 6 years using the app
May 3, 2023

Amazing service! New features are regularly added and customer support is top-notch! The app can be customised to suit.

Messina Hembry
United Kingdom
Over 6 years using the app
Searchanise replied May 5, 2023

Thank you for speaking so highly of our app! It's truly an honor to see you enjoy both our functionality and customer service.

Please make sure to contact us anytime you have a question or need help. We are always happy to help!

Best wishes,
Searchanise team

Edited May 30, 2019

We've had serious issues with this app.. Not thrilled with the customer service, either. There are a lot of other search apps, so you should keep on searching, too...

Pinestreet
United States
Over 6 years using the app
Searchanise replied May 28, 2019

Hi,

Thank you for your review. We are sorry to know you are disappointed with our service.

We confirm we did not change our pricing. As far as I can see, your subscription was suspended because of the payment failure. We sent several email notifications before your Searchanise subscription was suspended.

We are really willing to figure out why your emails were left without reply. Our duty is to provide assistance promptly to all the customers with any requests. I've sent an email to you where I ask for additional details so that we could sort the issue out.

Hope we'll clarify the situation and you'll change your opinion on our service. We really appreciate you chose Searchanise and keep using it.

Looking forward to your reply.
Angelina
Searchanise Team

March 20, 2019

Excellent value for a search app. My favorite functionality is its ability to display category pages as search pages with built-in filters/etc. Support has been both excellent and not so excellent, but on my latest issue they were rock stars!

My main critique is to provide better matching for search terms without adding synonyms. For example, the app will find product "Focus XT" but not "Focus-XT." I've added a synonym to take care of it, but there should be an option to at least ignore special characters.

Suppz
United States
Over 6 years using the app
October 10, 2017

Fantastic! Highly recommended! The default search is sorely lacking and this app does a great job

Wellies Gumboots
Australia
Over 6 years using the app
March 2, 2017

Really good app and awesome support. New features seems to pop up every month - like christmas :)

Morfars
Denmark
Over 6 years using the app
Edited March 3, 2022

I used this app to help me hide items that require passwords from the search bar, and it was very easy. Also used this app to filter by size and hide the price on the search. I had trouble figuring it out at first, so i emailed Alexey and got the reply the very next day! Fantastic!

Team Aquatic Supplies
Canada
Over 6 years using the app
Searchanise replied December 2, 2019

Thank you so much for this 5-star rating! We are happy to have helped. If you ever have any questions or need an advice please do not hesitate to reach out. We are lucky to have professionals like Alexey on the Team, who are always here for you.

March 10, 2018

Added so much to my site...search is so easy and effective

Arts And Crafts Pop Up Shop
Australia
Over 6 years using the app