Reviews (1,680)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and sales with its advanced search and filter capabilities. It effectively manages large catalogs and offers extensive customization, including real-time sync and personalized results. The app is noted for its reliability and speed, and the support team is praised for their responsiveness and effectiveness in assisting with layout changes, custom code integration, and troubleshooting, even on weekends.

June 5, 2024

In theory, I like this search quite a bit, but with nearly 1000 products already on site, it's hard to go and create new tags and also create new filters.

Really wish filters could be re-ordered, or if they can, make it more intuitive.

We will continue to test it and write a revised review once fully implemented.

RVA Katana
United States
5 months using the app
Searchanise replied June 7, 2024

Thank you for sharing your experience with us! We appreciate your feedback regarding the challenges you've encountered. Regarding tags, it's important to clarify that our ...

April 23, 2024

Generally works excellently at a great low cost. Sometimes I've needed some help setting up more detailed functions, but the support team have been helpful at all times

Goddiva
United Kingdom
Over 2 years using the app
Searchanise replied April 25, 2024

Thank you for your positive review! We're glad to hear that you find our app excellent and cost-effective. We're delighted that our support team was able to help you whenever ...

May 14, 2024

Not the most intuitive user interface in the backend. Frontend is great though.

The support is very good, but not too fast response time.

Modtryk
Denmark
Almost 3 years using the app
Searchanise replied May 15, 2024

Thank you for sharing your experience! We're delighted to hear that our app has been helpful for you. We're constantly striving to improve our services, and your input is ...

June 4, 2024

We've been using Searchanise for a while now, and overall, we are very pleased with both the app and the support team.

App Functionality and Design:
The app itself works exceptionally well and was easy to integrate into our system. It offers a wide range of functions that can be tailored to meet our specific needs. The app is fast, reliable, and features a sleek, modern design that enhances our ...

Stahlia Möbelbeschläge und Edelstahlschrauben
Germany
About 1 month using the app
Searchanise replied June 7, 2024

Thank you for your detailed review! We're delighted to hear that you are pleased with both the app and our support team.

We're glad to know that the app meets your needs and ...

May 18, 2024

5 days trial gone: The app works stable, and the theme is not broken.

Positive:
- well designed, with a hundred settings, admin panel comfortable to use both on mobile and PC.
- great analytics. It gives more information about internal search performance than native Shopify reports

Negative:
- support is dead. except autoresponder no answer for 4 days.
- Filters in the collection you can't use ...

ProstoPrelest
Ukraine
11 days using the app
Searchanise replied May 20, 2024

Thank you very much for your detailed review! We truly appreciate it.

It's great to know our admin panel is easy to use and that our Analytics section offers all the info ...

Edited July 13, 2023

Ilya P. was very helpful, nice and quick with my requests. However, I wish the app itself was more user friendly with CSS modifications. Just to change the button color of the search results required CSS code from the support team instead of having a better UX. In general a good app.
Support is very quick at least.

Easy To Grow Bulbs
United States
Over 6 years using the app
Searchanise replied January 28, 2023

Thank you for taking the time to share your experience with our app! We appreciate your kind words and we are happy to see that you find our product helpful.

We are also ...

March 20, 2019

Excellent value for a search app. My favorite functionality is its ability to display category pages as search pages with built-in filters/etc. Support has been both excellent and not so excellent, but on my latest issue they were rock stars!

My main critique is to provide better matching for search terms without adding synonyms. For example, the app will find product "Focus XT" but not "Focus- ...

Suppz
United States
Over 6 years using the app
July 2, 2015

Great customer support! I love the seamless integration into the store, but look forward to a release on search analytics :)

Naiise
Singapore
Almost 6 years using the app
Edited June 12, 2019

The app is good and integration is pretty good too. Need more features to give freedom to the user and flexibility for collections sorting. Needs also a better pricing plan. Definitely.

GIANNOPOULOS.GR
Greece
Almost 5 years using the app
September 14, 2018

User friendly. Helpful staff. However, I wish there was a way to organize the search categories manually. That's the biggest downfall I see at this point. Also, I wish I didn't have to manually go in and put in all the synonyms for the key words. This is probably inevitable and can't be done automatically but I just don't have the time to do it well. That's all for now. I'm happy with the app. ...

My Wonderful Walls
United States
Almost 5 years using the app