Reviews (1,696)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for enhancing search functionality, especially in stores with large inventories. It offers advanced features like real-time sync, personalized results, and sorting by best-sellers, along with voice search and custom tag-based filters. The setup is easy, customization options are robust, and the design is modern. The support team is responsive and skilled, often providing custom coding solutions.
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I'm in the process of installing this app. It looks very promising and I look forward to it doing what you say it does. Very excited.
Thank you so much for leaving us this 5-star review. We hope you enjoy the application. In case you need any assistance please feel free to reach out at feedback@searchanise.com. Our Team is always happy to help.
Nice app. Quite flexible. And powerful, even if sometimes a bit complicated to understand...
The dev team is nice and available to help on the issues.
Been loving Smart Search Bar & Filters (Searchanise) so far. It was only a matter of a couple clicks to install, and it worked flawlessly right out of the box.
Try it on a demo store to see what it does. Then try to envision how your customers could benefit from it.
Hello,
Thank you for sharing your experience with our app here! Nothing feels better than knowing how useful our product is for our clients. We will make sure to keep it up!
Best wishes,
Searchanise team
Our store is still in the early stages of using Searchanise, but so far so good. The search and filtering is fast, works well, and looks clean. A few things still need tweaking, but the Searchanise team has been very responsive, so I'm optimistic. Using the app has given the store a noticeable upgrade its professionalism and credibility. Glad we took the leap.
Thank you for choosing us and for sharing your experience with our app here!
It feels great to see you already noticed a positive impact of our widgets. We're also happy to see our team makes it easier for you.
Feel free to let us know if any help is needed.
Best wishes,
Searchanise team
Easy installation, fast results, and great support! Previously I was using the Algolia search, but they do not support the Shopify Multi-Currency feature, so I switch to this. I have some display issue and the support team solves it immediately!
Thank you so much for choosing our application and posting this 5-star review! We are pleased to hear about your excellent experience with our service!
The app itself seems nice and the functionalities are well thought of. Good job on the developers side. However, the customer service is absolutely embarassing. I asked two questions about bugs that were happening after the installations, the next day I received an answer that was just telling me to check again. I have never received an answer from support that showed so much desinterest, especially with a new potential customer. Shame on calling that an actualy support. If this is what you get during trial period, what on earth would it be like when you already are paying?
Hello,
Thank you for leaving your feedback for us.
We are really sorry that you were disappointed in our customer service. We asked you to check the settings because such kind of issues are mostly caused by an incorrect configuration of the settings in the app.
We have sent you a detailed reply about the issues you mentioned in the current email thread. We will be glad to receive your response to our message.
All the best,
Searchanise team
I installed Searchanize first on a test site and played around with configuration. During this process I asked support many questions, and they were quite helpful since I had some very specific things I wanted to do. Once I was ready to push live, they also assisted me on that and we were able to export/import settings. Even once live I had more questions, and they even helped with some CSS to get the format correct. Great support!
AVOID!!!
Highly misleading pricing. They do offer you a 30 day trial, but then try to charge you $30 instead of the price they show in the shopify app store. When contacted they suddenly show you a completely different pricing plan, which is not displayed anywhere in the appstore, and offer you a special yearly discount of 30% (which they offer anybody who pays yearly).
Hi,
We are sorry to know you got confused by our pricing. Let me explain the situation in detail.
You have a Shopify Plus store. Searchanise offers specific pricing for Shopify Plus stores which can be found here on our site: https://start.searchanise.com/shopify_plus/
The difference in pricing is noted on the Shopify App Store page of Searchanise: http://joxi.net/bmo4eVXt3MWPx2 and on the Shopify landing page on our site: http://joxi.ru/8AneYVnszqVPD2
The correct price which suits your store is shown to you in the Searchanise admin panel right from the moment you install the app.
The discount was offered to you because we understood that you may have got confused and decided to meet you halfway. Please note that we offered you a monthly discount active for 12 months. It is not the same discount which is offered for one-time yearly payment.
Hope this makes the situation clearer. We are willing to make our pricing policy as transparent as it can be. We will be glad to consider any suggestions from you on how we can improve our pricing pages so that they did not get you confused.
Thank you for your feedback.
Angelina
Searchanise Team
Shopify's own search is useless, you gotta have this! It does partial matching, it makes suggestions when there are no matches. In short, it's like having Google on your own site.
Lost out on a large amount of customers this weekend because the app disabled itself instead of telling me the free trial had ended. No notification about it. Other apps resort to the cheapest option, or they continue it until you've picked one etc. Really frustrating because it's a good app but considering you can't find any products without the search function, this has lost my trust in the app
We sincerely regret the inconvenience you experienced. We typically send a trial expiration reminder two days before, and we're sorry if you didn't receive it. We've checked, and the email have been sent successfully from our end.
Thank you for bringing this to our attention, and we appreciate your feedback. We'll discuss this internally with our team to ensure we improve our processes. Despite the challenges mentioned you faced, we're genuinely pleased that you continue to use our app.
If there's anything else we can do to improve your experience or assist you further, please feel free to reach out.
Best regards,
Searchanise team