Reviews (1,639)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient search and filter function, which enhances online shopping experiences. It's praised for seamless integration with various themes, high customizability, and performance. The customer support team is noted for their quick and proactive service. Merchants value the app's analytics feature and its ability to handle large product catalogs, leading to increased conversions and sales. The Google-like search feature and personalized customer service are also highlighted.
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is not working properly with my pages. when i click on the brushes tab for example, it doesn't show me just brushes. It shows me all of my products in general...fix this
Hello,
Thank you for taking the time to share your feedback with us. We are truly sorry to see you faced such an unpleasant situation!
Unfortunately, we didn't have a chance to help you because we didn't receive an email from you.
As far as we see, you are no longer our client which is very sad to see. Nevertheless, if you ever decide to give us another shot, feel free to contact us via email at feedback@searchanise.io where we are always ready to help.
All the best,
Searchanise team
Searchanise has been a game-changer! The app is very intuitive and allowed me to incorporate custom meta tags from a provider that has image analysis AI that would then tag the images based on what is visible to the customer. My only wish is that the Searchanise team change the "Color" option to "Look" and then incorporate more controls, such as fonts, weight and style.
Michael Loates
www.glenloates.com
Hello,
Thank you very much for your kind words! We are happy to see our app being so useful.
As for the ideas you shared, we appreciate it very much that you took time to explain what would help you even more. We will do our best to improve our functionality to better suit your needs.
Best wishes,
Searchanise team
Working well so far, and support was faultless when required. Lots of customisation options and flexibility in terms of installation.
Tested various apps, this is exactly what we needed! Pro and perfect integrated in our brand and shop design.
Great support! they were quick to respond and i am happy with the app integration to my website. even shows a slight speed increase in my store speed due to better product indexing.
Update Review: the developer contact back to me and offer the solution to the bug. After trying to find the replacement apps, the similar issue also occurs. 4-stars for resolution at the end.
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There is a bug in the search box for the one using mobile devices. It has been 4 days and there is no resolution yet. If your customers mostly access your site via mobile devices keep away from this app. Uninstall mine now.
First day on it but it seems to be working very well. I already used support a few times and they are quick and helpful. I had my doubts at first...but im impressed so far!
Seems to be a nice app. Support very responsive as well. The only thing I wish is that it was easier to control the upsell and cross sell items shown. You can set it manually or have it algorithm-based. But I haven't yet found a way to easily set different complimentary products for each main product (like butter with bread).
If you use the auto feature, they say it uses data from sales in the past 60 days which seems to work well, but for new products or products that don't sell often (maybe you are like us where we sell a lot to distributors and not a ton directly on the site), 60 days isn't a long time. I would pay for pro in a heartbeat if it meant more customization over upsell and crosssell.
Hi,
Thank you for your high evaluation of our app. We are happy to know that you like both the functionality and the interface of our Smart search app.
As for the interface issue, perhaps some of the browser extensions might get in the way. I see that you are already discussing this with our support team, so I'm sure the issue will be resolved soon.
Searchanise team
I just recently came across Smart Search & Instant Search. There aren't enough words to describe this search app (pun intended).. It is absolutely spectacular and worth every cent. Just beside myself amazed at the ease of use and the customer support response time is uncanny!! Definitely a must have for any store! The results are astounding. Believe it or not I have found products I didn't even know we sell. YES IT'S THAT GOOD! No joke! Take it for a spin and try it out, you will realize almost instantly that this app is going to be an indispensible money maker for your store. The analytics are also spectacular!! Thank you Alexey for your help in getting it installed!
Hello
i am trying to contact Smart Search & Instant Search team but no result found.
i want some changes in my site for searching thats why contacting this team but no results
Hi,
Thank you for bringing this to our attention. As far as I see, your messages were successfully received and you are now in contact with the team discussing the necessary changes.
In case you need to contact us again, feel free to email feedback@searchanise.com or send a message through the feedback form in the app's control panel. We'd be happy to assist.