Reviews (1,637)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient search and filter function, which enhances online shopping experiences. It's praised for seamless integration with various themes, high customizability, and performance. The customer support team is noted for their quick and proactive service. Merchants value the app's analytics feature and its ability to handle large product catalogs, leading to increased conversions and sales. The Google-like search feature and personalized customer service are also highlighted.

December 18, 2019

Top notch. Can't wait for a meeting with the team, they seem eager to be of top tier service. Smooth UX.

music-gram
Canada
Searchanise replied December 20, 2019

Your review is music to our ears. We are here for you anytime, just shoot us an email at feedback@searchanise.com Thanks for the 5 stars!

Edited January 14, 2019

best search and collection filtering app ever! I've worked with several other ones, but searchanise is by far the best product, support, and easy of installation...all my friends use it as well, it's kind of a no-brainer at this point in our business.

Ice Cold Lmnd
United States
Edited September 26, 2022

Not going to lie. The search is good and works. The collection filters, however, are confusing and hard to set up. It is a frustrating process. I did not find anywhere in the app where I could change the font type/size for my filters or search pages. I went through their docs. Something as simple as that that should take a minute becomes a time-consuming task. The boostcommerce app is superior for filtering and is much more user-friendly. I do not recommend this app for product filters. The search results page also looks a bit like windows 95 and needs to be customized via CSS to make it look decent (more time). Another negative is that you don't have a chat. The support team is responsive (it might take a couple of days), but boy, you will have questions. Email might not be the best channel. I'd recommend the devs take filters more seriously and add user-friendly configuration options so everything can be set up easily. No need to spend as many hours trying to understand how everything works or require CSS work for small changes. Update: increasing from 2 to 4 stars. Support worked with me to set things up. I'm still unsure if I will use this app for collection filtering, but they were keen to help and did their best.

Canvas by Numbers
Spain
Searchanise replied October 3, 2022

Thank you for your elaborate feedback! We are sorry to see you found the configuration process for filters time-consuming. We understand how annoying it can be when it comes to such fundamental functionality. Your opinion will certainly be considered so we can improve this part of a user experience.

Good to see our support team was there to help you though. Please feel free to contact us anytime whether it's about CSS or any other setting. We are always glad to assist you!

Best wishes,
Searchanise team

April 29, 2024

ReserviGo
Netherlands
2 months using the app
Searchanise replied May 1, 2024

Thank you so much for your five-star rating! We're glad to see you're satisfied with our app. If you have any questions or need assistance in the future, feel free to reach out.

Best regards,
Searchanise team

March 1, 2024

Liquidata
Switzerland
7 months using the app
Searchanise replied March 3, 2024

Thank you so much for your five-star rating! Your support means a lot to us. If there's anything we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!

Best regards,
Searchanise team

December 1, 2023

Panda Hobby
Canada
Over 2 years using the app
Searchanise replied December 3, 2023

Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your positive feedback and are delighted to know that you're satisfied with our app and service.

If you ever have more feedback to share or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your continued satisfaction.

Best regards,
Searchanise team

October 31, 2023

East Coast Sports Collectibles
Canada
6 months using the app
Searchanise replied November 1, 2023

Thank you for your high rating! It means a lot to us to see you value our service.

Feel free to reach out to us with any questions. We are always glad to help.

Best wishes,
Searchanise team