Reviews (1,696)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing search functionality, especially in stores with large inventories. It offers advanced features like real-time sync, personalized results, and sorting by best-sellers, along with voice search and custom tag-based filters. The setup is easy, customization options are robust, and the design is modern. The support team is responsive and skilled, often providing custom coding solutions.

June 25, 2021

very bad customer support. I have contacted them to help out with several issues with the setup but they literally never replied to you!

Love Memora
Malaysia
3 days using the app
Searchanise replied June 16, 2022

Hello,

Thanks a lot for your feedback. We apologize for a delayed reply that made you think we did not respond to our clients' emails. It's also very sad to see that impression we left made you delete our app!

We'd like to let you know that since you had left this review, our support team grew so now we reply much faster. Also, we've released some new features that might be interesting for you. If you ever decide to give us another shot, we will do everything we can to assist you in time and help you with the app's features.

All the best,
Searchanise team

Edited January 27, 2022

Awesome app and support! Works great. Especially with metafields imported from a feed, personalization, advanced filtering and also the search engine. It takes over your collection page, which is, in this case, exactly what I need. Really love it.

Albertus Wijnen
Netherlands
3 days using the app
January 26, 2017

Love this they are great and this app. must ry

Impact Lives 4 Christ
United States
3 days using the app
February 6, 2023

very good search application with many customisation options. especially the support and quick help of the provider is excellent. we definitely recommend :)

aplanta Kunstpflanzen
Germany
2 days using the app
Searchanise replied February 7, 2023

Hello,

Your willingness to recommend our app means the world to us! Thank you!

Please feel free to contact us with any questions or requests. We will do our best to help.

Best wishes,
Searchanise team

August 5, 2017

Looks like this might work, very professional video demonstration but I've been fooled in the past by those.

Tile City
United States
2 days using the app
April 16, 2020

Awesome search app and so much more. Really impressed with the easy set-up and functionality. The product labels, product preview text, filters and more. Sorry I wasted so many years with another app. Highly recommended!!

EcigZoo
United Kingdom
2 days using the app
November 29, 2023

Fijne app, veel functies zoals verbergen producten, collecties of pagina's in de zoekresultaten. Goed analyse overzicht. Ook prettige hulp. Aan te bevelen

Shopvoorgezondheid
Netherlands
2 days using the app
Searchanise replied November 30, 2023

Thank you for your positive feedback! We're delighted to hear that you find our app useful. Your appreciation for the app's functionalities and assistance is truly motivating.

Should you have additional feedback or require further assistance, feel free to reach out. We're here to support you!

Best regards,
Searchanise team

May 18, 2022

Easy to setup, great price and awesome search and filter features. Also I had a few questions and the support team was really helpful.

The Sweet Designs Shoppe
United States
2 days using the app
Edited November 17, 2019

Absolutely amazing app! I had some questions regarding custom CCS and got help from a very professional and helpful support. Thank you!

Solstickan Design
Sweden
2 days using the app
Searchanise replied November 21, 2019

What a great review! Thank you very much for sharing. We are glad we could help. Always here for you and happy to assist.

August 3, 2021

Communication is slow. Can only talk to them through email. Strange settings that I cannot figure out how can my products characters being connected with their filter options. Don't know where to change the layout style of my collection pages. Service is very unintelligent and couldn't understand my breif questions at all. Not helpful even before my trial is ended, decide to remove the app after all. Very bad experience, and it is true that cheap prices don't have good qualities.

GSGonline
China
2 days using the app
Searchanise replied August 10, 2021

Hello,

Thank you for taking time to provide feedback. We are really sorry to see that our support service didn't meet your expectations and you find the app complicated.

We did our best to improve the work of our support team and hope that such delays in our replies won’t appear again. Also, we are glad to tell you that we’ve released new plans with awesome features, such as banners and voice search! Moreover, starting with the Growth plan, our clients may contact us both via our Live Chat and via emails.

We'd be happy to have you back if you decide to give our app another chance. Let’s stay in touch!

All the best,
Searchanise team