Reviews (1,677)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing search and filter capabilities in online stores, noting its ability to manage large inventories and improve product discoverability with features like voice search and real-time sync. The app is praised for its modern design that integrates well with various themes and maintains website speed. Support is highlighted as responsive and knowledgeable, providing quick solutions and customization options that allow merchants to tailor search settings to their specific needs.
Refine
-
By rating
Searchanise is genuinely fantastic. Configuration is a breeze and the Support Team is VERY knowledgeable and quick with an explanation that gets you to the right place to make easy changes. Thank you Anastasia for your patience and prompt replies regarding the configuration. Thank you!
Such reviews are easily the best way to make our day. Thank you very much for your kindness and for your willingness to share your experience here!
Anastasia was absolutely thrilled to know you were so satisfied with our customer service. You can always contact us if you have any questions. It's our pleasure!
Best wishes,
Searchanise team
I needed something to replace Algolia as it was not working well with Shopify. Smart Search was extremely easy to install and understand.
We appreciate your trust in our product as a reliable solution for your business. Thank you for choosing Searchanise and for your great feedback!
Works great so far, loving the app
excellent app I recommend it to all users who need to improve their customer experience. It helps to find products easily and also increases sales
Thank you so much for this great review! We appreciate you recommending our app and wish you many more happy customers and even more sales!
Just loaded the Searchanise app and it indexed our over 25,000 parts in less than 10 minutes. The documents are great relative to fine tuning the widget to display the information that you want to display. This looks like it will be a fantastic addition to our new website and make search much easier and much more sophisticated.
Decorators Supply
it's a very good, work good and really important for the search bar, easy to use and nice to see the product proposition
Brilliant app and even better support. Willing to help you out always. Would definately recommend this for anyone with a Shopify website.
Your review definitely made our day! Thank you very much! We will aim to keep it up to never disappoint you.
Best wishes,
Searchanise team
Awesome App! Easy Install & super user friendly
very complicated design, it did not work for me. i actually need a very simple filter, here you are stuffed with more feauters that no one needs.
Hello,
Thank you for taking time to provide your feedback, it's really important to us. We are sorry that you find the app's design complicated. We will totally consider simplifying it and more details from your experience with our app will be of great help.
We'd be grateful if you could email us at feedback@searchanise.io with the details of your experience. We are sure that your suggestions will make our app better!
Your cooperation will be appreciated greatly.
Best wishes,
Searchanise team
As a store owner there's only two things I request of every app. Firstly, it must work for my customer. Thankfully, this one seems like it would once you set it up right. Secondly, it's features must work on the back-end. This is where this product fails. The CSV import for synonyms is utterly broken, it can't even import files that it creates itself if you just change one character. Lastly, and this one is big - The price listed needs to be the price charged. After hours of research I decided on this app BECAUSE of their pricing. On their website there's a 3000-product plan for $19 a month. In the app I'm being forced to sign up for the 5000-product plan for $27 a month. Unfortunately I've wasted hours of my time trying to get the csv import to work only to find out while looking for documentation that I'm getting screwed into paying almost double. Uninstalling this.
Hello,
Thank you for taking time to share your feedback with us! We are sincerely sorry to see you unistalled our app and faced very frustrating issues with CSV import.
Of course, it's all up to you, yet we'd still like to offer you help with CSV. Our support team already contacted you via email with more details. In that message, we also shared more details on the pricing situation. If you decide to give us another shot, feel free to respond to the email we sent. We will gladly continue helping you.
Best wishes,
Searchanise team