Reviews (1,696)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing search functionality, especially in stores with large inventories. It offers advanced features like real-time sync, personalized results, and sorting by best-sellers, along with voice search and custom tag-based filters. The setup is easy, customization options are robust, and the design is modern. The support team is responsive and skilled, often providing custom coding solutions.

September 6, 2023

The interface is just terrible and needs a lot of custom CSS work done to make it look OK. The way they have setup the customization means we end up with a lot of CSS code loading on each page. The style sheet structure is not done professionally. There is almost half a page of code loaded for each product in the search result. For example if you change the color for the price in the search result, it will add a style="color:black;" to EVERY product in the search result. No way to change the font size other than overwriting the CSS which has zero documentations available at the moment.

This is just goes to show they have not done this correctly when it comes to user interface.

Creating filters is also cumbersome and not intuitive compared with other apps.

We couldn't find a way to enable the app only on a single theme for testing and setting up. It enables itself on all themes making it impossible to implement it on a live busy site.

TripleClamp Moto Canada
Canada
About 23 hours using the app
Searchanise replied September 8, 2023

Thank you for sharing your honest opinion on your experience with our app. Undoubtedly, we are very sad to see it was so unpleasant!

We understand that the initial interface can be mismatched with your desired design and we're sorry to know that the customizing options we offer weren't enough. You have a good point here and we will gladly hear more ideas from you on this matter if you choose to share them.

As for CSS code being too heavy, we looked into this issue and couldn't detect it from our end: when we changed the color of prices first with our admin panel settings and then with custom CSS, it didn't end up adding the same code to every product. We would happily look into this problem for you, by the way, because we really do not want you to deal with any problems of this kind.

When it comes to filters, we are sorry to see the process wasn't easy! Again, your ideas would be highly valuable for us because you might notice some things that our eye doesn't catch.

It's all up to you, yet if you consider giving us another chance, we promise to help you as much as can during the whole setup process. One of our agents already reached out to you and shared our guides on CSS and disabling our app in specific themes. We are ready to answer any other questions you have and look into any problems. Our goal is to be there for our clients so please get back to us via email at feedback@searchanise.io and we will do all we can to help you.

Best wishes,
Searchanise team

June 21, 2017

Better than I hoped! It pulls possible products and photo's.

Tapemonster Com
United States
About 23 hours using the app
December 31, 2019

Beautiful filter that flows smoothly, I truly couldn't be happier. It also loads very quickly after re-integration, so I found I don't need to close my test browsers when making modifications. Just a simple page refresh. I received great help with my initial install as well. I had run into this issue where I couldn't see the filters for the life of me. Alexey at Searchanise definitely figured out the problem in a timely matter and provided me with the support that I needed.

Nearmans
United States
About 22 hours using the app
Searchanise replied January 9, 2020

We really appreciate you sharing this wonderful review! Glad to have helped solve the issues successfully. Many thanks from Alexey and Support Team for such great feedback!

Edited October 4, 2019

Huge 5 stars. Integrated with Langify for the french and the english version of our website. Great app, great support! ;)

Canada Billard
Canada
About 20 hours using the app
Searchanise replied October 16, 2019

Thank you so much for the stars and this awesome review! We are happy to hear Searchanise works well for your business. Many thanks from our support team!

February 18, 2021

so far the app is better than I could have imagined. Installed it, waited 10 minutes and was overly impressed. Now I'm getting into the refinements to really get things buttoned up. So far, so great

TurnKeyParlor.com
United States
About 19 hours using the app
August 2, 2019

A robust app and excellent customer service that is speedy as they are helpful! Definitely recommend adding the app to increase sales.

LONDONTOWN
United States
About 18 hours using the app
Searchanise replied August 8, 2019

It is always nice to hear our team was able to deliver great service. We appreciate your kind words! Thanks for recommending our app too!

September 14, 2019

Best search app, I've tested! It searches through tags and sizes and is fully customizable. The language can be adjusted without any problem, as well as the filters in the results page. When working with product tags, this app is a must have!
Support is great and fast as well! Thanks!

Outlet of Switzerland
Switzerland
About 18 hours using the app
Searchanise replied September 25, 2019

We couldn't be happier to hear you had such a great experience with our app! Glad you are enjoying its functionality. Thank you for your amazing feedback!

July 10, 2017

I think this add so much value to search bar.

Really Goods
United States
About 17 hours using the app
September 23, 2021

Working well so far, and support was faultless when required. Lots of customisation options and flexibility in terms of installation.

Coffee-Direct.co.uk
United Kingdom
About 11 hours using the app
January 16, 2022

Tested various apps, this is exactly what we needed! Pro and perfect integrated in our brand and shop design.

My Greatest Rentals
Netherlands
About 10 hours using the app