Reviews (1,677)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search and filter capabilities in online stores, noting its ability to manage large inventories and improve product discoverability with features like voice search and real-time sync. The app is praised for its modern design that integrates well with various themes and maintains website speed. Support is highlighted as responsive and knowledgeable, providing quick solutions and customization options that allow merchants to tailor search settings to their specific needs.

Edited April 3, 2021

The app has strong functionality making it much more than simply a search app. We use Searchanise mainly for search results, collections, and filters on both. It would be great if they advanced their filters to include sliders for numerical ones, and if they could develop local search indexing it would make it a lot faster. Overall definitely worth a download.

Officecentre
New Zealand
About 1 hour using the app
Searchanise replied June 23, 2022

Thank you very much for taking your time and leaving us a detailed review, we appreciate it a lot!

We are glad to say that slider filters are now featured in our app. Considering that you mentioned the lack of this feature as a downside of our app, it would be great if you could test the slider filters and let us know if they work the way you need them to. Please refer to our article about how they can be set up: https://docs.searchanise.io/set-up-filters-based-on-product-options-tag-prefixes-metafields/#converting-numeric-filters-by-metafields-into-the-slider-filter.

Regarding the speed, we would really appreciate it if you could let us know if there are any particular aspects of the app that you'd like to be faster, e.g., full re-indexation speed, or the process of rendering of search results. Please feel free to message us at feedback@searchanise.io, we'd be glad to find a solution for you!

Edited July 8, 2020

Worst app of the app store

This app will destroy your website. I installed it, immediately my website gone from 3s speed to 7, it brokes the minify job that has been done to improve the website.

This is by far the worst experience i ever have with a shopify app, and of course delete the app doesn't fix their mess, i will have to pay an other speed optimisation and hope bold don't make me pay fees to fix the coding too, i am already about 100$ lost here. Awful!

L'Univers Otaku
France
22 minutes using the app
Searchanise replied July 8, 2020

Hello,

Thank you for sharing your feedback with us. I'm sorry to hear that you have faced such issues when using our app.

As we haven't had a chance to be informed about this issue from you yet, we'd like to thank you for bringing it to our attention now. We have gotten in contact with you via email to examine the issues closely.

If you have any questions or concerns, feel free to contact us at feedback@searchanise.com. We'd be glad to help you.

January 23, 2018

They write one price on this page, but another on their own website.
And then this is not so simple to use as expected. Less user friendly.

On The Rugs
Denmark
19 minutes using the app
September 6, 2016

The best search app in the Shopify app store. Very happy with this app and will not use anything else for our search needs.

Vaperteststore
Canada
September 14, 2016

Great app! Definitely adds a whole new level to the search experience.

Quizrunners
Canada
Edited January 14, 2019

best search and collection filtering app ever! I've worked with several other ones, but searchanise is by far the best product, support, and easy of installation...all my friends use it as well, it's kind of a no-brainer at this point in our business.

Ice Cold Lmnd
United States
December 18, 2019

Top notch. Can't wait for a meeting with the team, they seem eager to be of top tier service. Smooth UX.

music-gram
Canada
Searchanise replied December 20, 2019

Your review is music to our ears. We are here for you anytime, just shoot us an email at feedback@searchanise.com Thanks for the 5 stars!

January 10, 2020

Fantastic app, and even better support team. Awesome app + awesome team = Happy Cheeky Kea! Highly recommended!

CK Swagworks
New Zealand
Searchanise replied January 27, 2020

Thanks so much for your amazing review and recommendations! Happy Сheeky Kea + Awesome reviews = Happy Searchanise Team!

Edited September 26, 2022

Not going to lie. The search is good and works. The collection filters, however, are confusing and hard to set up. It is a frustrating process. I did not find anywhere in the app where I could change the font type/size for my filters or search pages. I went through their docs. Something as simple as that that should take a minute becomes a time-consuming task. The boostcommerce app is superior for filtering and is much more user-friendly. I do not recommend this app for product filters. The search results page also looks a bit like windows 95 and needs to be customized via CSS to make it look decent (more time). Another negative is that you don't have a chat. The support team is responsive (it might take a couple of days), but boy, you will have questions. Email might not be the best channel. I'd recommend the devs take filters more seriously and add user-friendly configuration options so everything can be set up easily. No need to spend as many hours trying to understand how everything works or require CSS work for small changes. Update: increasing from 2 to 4 stars. Support worked with me to set things up. I'm still unsure if I will use this app for collection filtering, but they were keen to help and did their best.

Canvas by Numbers
Spain
Searchanise replied October 3, 2022

Thank you for your elaborate feedback! We are sorry to see you found the configuration process for filters time-consuming. We understand how annoying it can be when it comes to such fundamental functionality. Your opinion will certainly be considered so we can improve this part of a user experience.

Good to see our support team was there to help you though. Please feel free to contact us anytime whether it's about CSS or any other setting. We are always glad to assist you!

Best wishes,
Searchanise team

October 10, 2024

TOYCYCLE
United States
About 2 years using the app
Searchanise replied October 14, 2024

Thank you so much for the 5-star rating! We're glad to know you're enjoying Searchanise. If you ever need any assistance or have feedback to share, feel free to reach out - our team is always here to help.

Best regards,
Searchanise team