Reviews (1,686)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify store search functionality, noting its ability to improve product discovery and potentially increase sales. It supports large catalogs with features like advanced filters and real-time syncing. The app is praised for its fast performance and seamless integration with various themes. Merchants also appreciate the responsive customer support available even on weekends.

Edited June 12, 2019

Having worked on large WooCommerce, Magento and Shopify stores in the past, this is hands down the best search app I've ever used.

Having gone from Algolia on Magento 2, to using this app, I am simply blown away by how easy this is to setup and the level of control you have. It just works out of the box on our premium Shopify theme, and is so user friendly. I was expecting to at least have to edit the theme liquid files to replace the existing search fields, but I simply installed with a few clicks and configured the filters and search criteria, excluded some landing pages and off it went.

In contrast, it took developers weeks to get Algolia functioning properly on our Magento website, and it still broke (although to be fair the issues were Magento related, indexing breaking, bugs etc).

Lil Packaging
United Kingdom
Almost 5 years using the app
December 19, 2019

This app has made searching for products within our store so much easier for our customers, which has lead to increased sales. I wish we installed it earlier!
The app has so many features that can be changed to suit your store and the developers are super quick to reply to any questions.

The Lock Shop
Australia
Almost 5 years using the app
Searchanise replied December 20, 2019

What a great review! Thank you. Knowing you've achieved great results with our app is the best we could hope for. Wishing you continued success and even more sales!

Edited August 1, 2024

For me the best search engine, thank you for Nastya for helping me a lot with the fine tuning with the integration to our theme after our update for our Prestige Theme on September 2021 to Shopify 2.0, Tatiana does a very perfect work for the integration of the Searchanise App, very nice communication, and very fast replys __
UPDATE after using the app for one year: Adjustments based on theme updates were implemented within 24 hours, perfect customer service.
__
good looking professional search filter, easy to set, very good customer support!!! very satisfied samakioriginals.com ...after changing our theme, the support is outstanding, always helpful, and with fast replys, special thanks to Alexey!!! three month using this app, always a fast helping hand from Support Alexey

Outstanding fast support all over the weekend Upsell & Cross-Sell Widgets from Umida

Always the best and quick support with adjustments, thank you very much!

samaki originals
Spain
Almost 5 years using the app
Searchanise replied February 6, 2020

Our search looks great in your store! Thanks so much for posting your awesome review!

June 12, 2023

Excellent support from the team on implementing the feature for the Distacart store. I thank Ksenya P and Vladimir S for there contribution on this. Thank you.

Distacart
United States
Almost 5 years using the app
Searchanise replied June 13, 2023

We appreciate your nice review! We are thrilled to see you were impressed by our app's improvement for your store. Our whole team, Ksenya and Vladimir included, thank you for taking the time to share your feedback here!

Please never hesitate to reach out to us with any questions.

Best wishes,
Searchanise team

Edited July 15, 2024

Solid app that has been reliable for years. Tech support is reasonable, they usually respond in less than 24 hours. Keep up the good work!
***UPDATE 7/15/24*** Julia recently helped me with a currency issue. Awesome customer support. The team at Searchanise is always quick to help and make tweaks to the app to improve the performance.

TMR Customs
Canada
Almost 5 years using the app
Searchanise replied May 16, 2023

Thank you for being so loyal and kind! This review is the reason to believe we're doing it right. We will make sure to keep it up!

Best wishes,
Searchanise team

January 13, 2020

5/5 Would highly recommend them. I needed a collection filter and nothing was as customizable as this one. They catered to what I was looking for and did it in less than a day.

Hair to Beauty
United States
Almost 5 years using the app
Searchanise replied January 27, 2020

Thank you so much for the top rating and your recommendations! Glad to know our app made a great filtering solution for collections on your website.

December 15, 2016

Nifty, very little configuration needed. Just install, index, and go!

Miramar Office
United States
Almost 5 years using the app
January 17, 2024

I have been using it for four years with no major issues, and the support staff is very helpful and quick to respond.

フロアマット専門店HOTFIELD 公式サイト
Japan
About 4 years using the app
Searchanise replied January 19, 2024

Thank you for being a loyal customer for four years! We're delighted to hear that Searchanise has been serving you well, and we appreciate your positive feedback on our support team's responsiveness. If there's anything more we can assist you with or if you have any questions, please don't hesitate to reach out.

Best regards,
Searchanise team

November 7, 2017

Unlike other apps, I had to spend no time or effort on manual actions to get the Search and Filter functionality to work seamlessly. It's perfect! I have no complaints whatsoever!

All Natural Rugs
United States
Almost 5 years using the app
July 13, 2022

We've used this app with great results for many years now. The other day something happened however, and the app ceased to work temporarily. I contacted the Searchanise Support team and they resolved the problem in less than 4 hours of us granting them access to our store to fix the problem. On top of this, the level of customer service was 5 star too. We were kept up-to-date with what was happening and were even given an explanation of what caused the problem at the end of the process. Very impressed, would highly recommend!

School Badges UK
United Kingdom
Over 4 years using the app
Searchanise replied July 15, 2022

Hello,

Knowing that you are with us for more than 4 years and that you think so highly of us means everything, truly. Thank you for your kind words and expecially for describing your experience with our customer service in detail.

We are always in the process of improving all aspects of our app including providing our clients with the best customer service. It's just so pleasant to see you see it and appreciate it.

Feel free to contact us with any new queries.

Best wishes,
Searchanise team