Reviews (1,681)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales with its advanced search and sorting capabilities, especially for large product collections. It features customizable filters, real-time syncing, and maintains fast performance on both mobile and desktop. The support team is noted for their quick, effective assistance, even during off-hours, enhancing the overall user experience and making it a valuable tool for e-commerce operations.

September 19, 2018

Been using this app for a year now and it's one of the better search apps out there. Quick support, they are always adding new features, improvements, and integrations. I'm still waiting for a filter app integration not sure if they will ever be possible though. Overall I'm happy with the product.

Nella Online
Canada
Over 4 years using the app
October 31, 2020

This app is amazing and the fields which are in it for searching are also very helpful for the users to search. Support is also very helpful!
My suggestion is to add a quantity selector on the search page.

Grocer
Singapore
Over 3 years using the app
Searchanise replied June 20, 2022

Hello,

Thank you for being eager to share your thoughts on our app. It's great to see how we managed to be helpful to your business!

We also appreciate your idea for a new ...

September 28, 2021

The app was installed by developers to enable filters and manage collections and it does do this well, we've only experienced one outage since installing a year ago. We're not using this app to the full extent of its capabilities and would probably benefit from a walkthrough session with the Searchanise team. Would totally recommend the Searchanise team as they are super helpful and friendly, ...

Andrews
Canada
Over 3 years using the app
Searchanise replied June 23, 2022

Thank you very much for taking your time and leaving us a review!

We will do our best to keep improving the onboarding process. Happy to know that your experience with other ...

November 11, 2021

We have been using this app for almost two years now and it has been going well. I love the amount of customizability of the app. You can change the color of just about everything and with custom HTML and CSS we can make it look even better. Their support is great and has helped with all of the custom code we added. There are a lot of features so it does take a little bit to get the app dialed in ...

My Medic
United States
Almost 3 years using the app
Searchanise replied June 23, 2022

Hello,

Thank you very much for such a detailed review, your feedback is very helpful!

Regarding the part about keeping the app running well, could you please message us at ...

August 9, 2022

The development team really went above and beyond to help us achieve a pretty complicated solution between our code and another 3rd party integration with theirs. They were extremely responsive and worked with us towards our deadlines and launch.

Decor House Furniture
United States
Over 2 years using the app
Searchanise replied August 22, 2022

Thank you for sharing this review! We are thrilled to see you think highly of our development team. It means we doing it right. By the way, if there is still something you'd ...

Edited December 29, 2016

Largely given the options (mainly this versus InstantSearch+), Searchanise is the best available search provider for Shopify.

Our main issue is that the app is still really weak/simplistic when it comes to search. For example, searching "table" on our store pulls up "table lamp" and "table clocks" as top results. Expected top results should be "dining tables" and "coffee tables". Trying to play ...

Froystore
United States
Over 2 years using the app
July 5, 2019

We use this app the manage and make searches easier and clear results. Any issues we've experienced have been resolved promptly by their support team.

The Flood Gallery
United Kingdom
Over 2 years using the app
Edited April 29, 2024

I had an issue with the product view, and they quickly contacted me and resolved the problem. Excellent support service. They're my lifesavers! Thank you very much.

Quick Informatica S.A
Argentina
Almost 2 years using the app
Searchanise replied February 7, 2024

Thank you for sharing your experience with us! We're glad to hear that our support team was able to assist you promptly and effectively in resolving the issues you ...

Edited March 6, 2023

The app support we've experienced so far from the team has been excellent, especially Ksenya who has been really supportinve. They have been very helpful and very quick and responsive to queries.
I would receommend them and their app to any business looking for smart filtering and bespoke functionality.
Thanks Again.

MyGroovyPlace
United Kingdom
Almost 2 years using the app
Searchanise replied February 7, 2023

Hello,

Thank you for your review! We are happy to see our app and our team left such a great impression.

In case you need our help further, please make sure to let us know. ...

April 18, 2018

Very useful! We are still trying it, it helps to find any product including those missed written!

Pilgrimcl
Chile
Over 1 year using the app