Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient search and filter functions, excellent customer support, and seamless integration with various themes. They appreciate its intuitive design, customization options, and built-in analytics for identifying improvement areas. The app's ability to handle large SKU counts without high costs is also praised. Features like the search bar and "Narrow your Search" are particularly useful. Merchants report increased conversions, sales, and customer satisfaction.

September 14, 2018

User friendly. Helpful staff. However, I wish there was a way to organize the search categories manually. That's the biggest downfall I see at this point. Also, I wish I didn't have to manually go in and put in all the synonyms for the key words. This is probably inevitable and can't be done automatically but I just don't have the time to do it well. That's all for now. I'm happy with the app. THANKS.

My Wonderful Walls
United States
Almost 5 years using the app
September 19, 2018

Been using this app for a year now and it's one of the better search apps out there. Quick support, they are always adding new features, improvements, and integrations. I'm still waiting for a filter app integration not sure if they will ever be possible though. Overall I'm happy with the product.

Nella Online
Canada
Over 4 years using the app
September 28, 2021

The app was installed by developers to enable filters and manage collections and it does do this well, we've only experienced one outage since installing a year ago. We're not using this app to the full extent of its capabilities and would probably benefit from a walkthrough session with the Searchanise team. Would totally recommend the Searchanise team as they are super helpful and friendly, jumping in to quickly resolve an issue that turned out to be unrelated to the app.

Andrews
Canada
Over 3 years using the app
Searchanise replied June 23, 2022

Thank you very much for taking your time and leaving us a review!

We will do our best to keep improving the onboarding process. Happy to know that your experience with other aspects of using our app was pleasant!

Best regards,

Searchanise team.

November 11, 2021

We have been using this app for almost two years now and it has been going well. I love the amount of customizability of the app. You can change the color of just about everything and with custom HTML and CSS we can make it look even better. Their support is great and has helped with all of the custom code we added. There are a lot of features so it does take a little bit to get the app dialed in and working the way you want it to. The only bad thing about the app is how much work it takes to make it perfect, and even after that to keep it working you should try and spend a little bit each week to keep it running well. Overall It is a great app and would recommend

My Medic
United States
Almost 3 years using the app
Searchanise replied June 23, 2022

Hello,

Thank you very much for such a detailed review, your feedback is very helpful!

Regarding the part about keeping the app running well, could you please message us at feedback@searchanise.io and elaborate a bit more? We would be more than happy to improve your experience further as much as possible and look into any suggestions you might have.

Have a nice day!

Edited December 29, 2016

Largely given the options (mainly this versus InstantSearch+), Searchanise is the best available search provider for Shopify.

Our main issue is that the app is still really weak/simplistic when it comes to search. For example, searching "table" on our store pulls up "table lamp" and "table clocks" as top results. Expected top results should be "dining tables" and "coffee tables". Trying to play with synonyms did not work, since it only applies to exact search strings.

In fact, InstantSearch+ seems to be slightly more intelligent since they're able to provide the proper results (emphasis on "slightly" since they failed some basic search tests elsewhere). However, the cost of Searchanise is far superior and they also have some core features that InstantSearch+ does not. InstantSearch+ seems to have had a head start and coasted at this point - and it shows. InstantSearch+'s overall dashboard and "feel" is outdated compared to Searchanise, which we hope will continue to improve.

Another point is customer service - the Searchanise team was very responsive and supportive of the few emails I sent. InstantSearch+'s service felt rather dismissive (a lot of one liners and ignoring some technical questions altogether).

Overall, both apps fall short of what's expected from a power search app. Searchanise wins on affordability, customer support, and a weak competitive field. We'd pay more if the search was more accurate, but, given current lack of core search accuracy, the app still falls short of its main purpose. For a great search example, a competitor like Wayfair's search bar perfectly reflects user intent within the furniture/decor industry (but who knows how many times more they've invested into their technology).

Froystore
United States
Over 2 years using the app
July 5, 2019

We use this app the manage and make searches easier and clear results. Any issues we've experienced have been resolved promptly by their support team.

The Flood Gallery
United Kingdom
Over 2 years using the app
April 18, 2018

Very useful! We are still trying it, it helps to find any product including those missed written!

Pilgrimcl
Chile
Over 1 year using the app
Edited June 23, 2021

UPDATE : The team has solved the problem for our store. Thanks a lot ! The app works great for filtering and search. But since we installed it we have SEO issues. The main problem is that the app prevents us from adding h2 titles tag to our products names on our collection pages.
Also, the app prevents us fron adding alt tags to our images.

My Little Day
France
Over 1 year using the app
Searchanise replied June 8, 2021

Hello,

Thank you for your feedback for us. We understand how important SEO is for the stores and will do our best to find a solution for these issues.

Our team is currently examining possible ways to fix the issues you mentioned and we will keep you updated in the current email thread.

All the best,
Searchanise team

January 12, 2017

Tested most apps with similar functionality. Smart Search is supporting Langify, so users can finally search in their own language (at least part of it). It is still strange to me that languages are not in the prime design of a shopping product. But Langify and Smart Search have overcome some of this together. Downside is that Smart Search itself is only in one language...

Freemancave
Netherlands
Over 1 year using the app
October 29, 2018

this application continues to surprise me,not only it solved the products search problem but also the most important part they continue to add more features to the application, recently the recommendation block function, it is amazing , thank you "Smart Search & Instant Search" team.

I was gonna give it 5 stars but because of the lack of some simple features like:
- make in search results the zero prices products to appear last after products with prices
- make products with higher discounts to show first in search results

Al-VOIP.COM
Saudi Arabia
Over 1 year using the app