Reviews (1,680)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and sales with its advanced search and filter capabilities. It effectively manages large catalogs and offers extensive customization, including real-time sync and personalized results. The app is noted for its reliability and speed, and the support team is praised for their responsiveness and effectiveness in assisting with layout changes, custom code integration, and troubleshooting, even on weekends.
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Searchanise support was very quick to help me with my issues. 10/10 would work with them again.
Thank you so much for your kind words! We're delighted to know our support team was able to help quickly and meet your expectations. We're always here for you, so feel free to reach out anytime!
Best regards,
Searchanise team
super happy with their responses as always...stacy was very helpful in my search for answers x...thanks again
Thank you for your kind words! We're thrilled to hear that Stacy was able to assist you effectively. Your satisfaction means a lot to us, and we're always here to help whenever you need it.
Best regards,
Searchanise team
Great app, very responsive and helpful support, highly recommended!
Thank you for your wonderful feedback! We're glad to hear you're enjoying the app and that our support team has been helpful. Your recommendation means a lot to us, and we're here to assist you whenever needed.
Best regards,
Searchanise team
Customer support is pretty good, from having a full demo to raising support tickets they are really kind and helpful, congrats team Searchanise.
Thank you for your feedback! We're glad to hear that our support team left a positive impression. Your kind words mean a lot to us, and we’ll be sure to share them with the team.
Best wishes,
Searchanise team
Excellent customer support!
The support team was very responsive and helpful in implementing the collection filters. They provided clear instructions and multiple solutions to choose from.
Their method worked perfectly for our needs, and the setup process was straightforward.
While we're still exploring additional features, the basic implementation met our requirements and the support experience has been outstanding.
Thank you so much for your kind words! We're delighted to hear that our support team was able to assist with the collection filters and that the setup process was straightforward for you. It's great to know that the solution met your needs. If you have any questions as you explore more features, feel free to reach out, we're here to help!
Best regards,
Searchanise team
It's a great app with many features. The filter tree is very helpful ad customizable. The app is great for improving your store's UI. The support team is highly responsive and are great at figuring out what you need.
Thank you for sharing your experience! We're delighted to hear that you're enjoying the app. It's great to know that our app is enhancing your store's UI and that our support team has been responsive and helpful in addressing your needs.
If you ever need further assistance or have more questions, don't hesitate to reach out. We're always here to help!
Best regards,
Searchanise Team
The Searchanise.io customer service team is excellent. They successfully made the changes we couldn't implement on the front end. Although there might be a bit of a learning curve, the Searchanise team is always ready to help if you reach out. Overall, it's a great app, and we would recommend it.
Thank you for the great feedback! We’re thrilled to hear that our team was able to assist with the changes you needed. We understand that there can be a learning curve, but we’re always here to help you along the way. We appreciate your recommendation and look forward to continuing to support you!
Best regards,
Searchanise team
Amazing and speedy customer support
Thank you for the kind words! We're thrilled to hear that you had a positive experience with our support team. If you ever need any further assistance, don't hesitate to reach out.
Best regards,
Searchanise team
Great support
Thank you for your feedback! We're glad to hear that you had a great experience with our support team. If you need any further assistance, feel free to reach out anytime!
Best wishes,
Searchanise team
Searchanise fills the gaps that Shopify can't or won't. We use them because Search & Discovery won't allow filtering of as many products as we have in some collections. They also do 60 day best selling, so your sort order isn't locked into prioritizing some product that you blew out two years ago. They have so many features, and so many options to optimize.
The fact is, if you need features beyond Search & Discovery you end up needing a service like Searchanise. Many of these are egregiously expensive or a huge drag on performance. Searchanise is neither. Their core app is really easy on performance. Their biggest performance drawback is a reliance on jquery, which usually takes longer to load than their app. Overall though, they try hard and provide incredibly responsive support. They help you work through issues and provide support to your developers for customizations. Shout out to Ksenya for helping us fix some of our more persistent issues. The impression I get is that the Searchanise team is always improving, and in this with us when it comes to plugging the gaps in Shopify's capabilities.
Thank you for your review! We're thrilled to hear that Searchanise is helping you overcome Shopify's limitations and that our features are a valuable addition to your store. We always strive to provide a balance of performance, functionality, and affordability, so it’s great to know you’re seeing the benefits.
We also appreciate your kind words about our support, especially Ksenya's assistance! We are always here to help with customizations or any other needs that arise.
Best regards,
Searchanise team