Reviews (1,681)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales with its advanced search and sorting capabilities, especially for large product collections. It features customizable filters, real-time syncing, and maintains fast performance on both mobile and desktop. The support team is noted for their quick, effective assistance, even during off-hours, enhancing the overall user experience and making it a valuable tool for e-commerce operations.

Edited November 28, 2018

A great app in terms of actual search functionality, capturing of the right products and pages, as well as the drop down UI. However, in the absence of options to toggle between search icon / bar and between where we want the same to appear - we've had to get it done externally and that hampers the experience slightly. This would be an extremely valuable addition.

In terms of service, no issues. ...

Thephylife
India
Over 1 year using the app
January 12, 2017

Tested most apps with similar functionality. Smart Search is supporting Langify, so users can finally search in their own language (at least part of it). It is still strange to me that languages are not in the prime design of a shopping product. But Langify and Smart Search have overcome some of this together. Downside is that Smart Search itself is only in one language...

Freemancave
Netherlands
Over 1 year using the app
October 29, 2018

this application continues to surprise me,not only it solved the products search problem but also the most important part they continue to add more features to the application, recently the recommendation block function, it is amazing , thank you "Smart Search & Instant Search" team.

I was gonna give it 5 stars but because of the lack of some simple features like:
- make in search results the ...

Al-VOIP.COM
Saudi Arabia
Over 1 year using the app
Edited June 23, 2021

UPDATE : The team has solved the problem for our store. Thanks a lot ! The app works great for filtering and search. But since we installed it we have SEO issues. The main problem is that the app prevents us from adding h2 titles tag to our products names on our collection pages.
Also, the app prevents us fron adding alt tags to our images.

My Little Day
France
Over 1 year using the app
Searchanise replied June 8, 2021

Hello,

Thank you for your feedback for us. We understand how important SEO is for the stores and will do our best to find a solution for these issues.

Our team is currently ...

January 15, 2021

This app improved our site search. We also enriched search results with our blog results! Support is very fast, effective and kind.

Farmacisti Preparatori
Italy
Over 1 year using the app
Searchanise replied June 23, 2022

Thank you very much for the kind words. We are happy to hear that you enjoy our app and support!

Your review is highly positive, but it looks like we still lack something, ...

February 9, 2023

Actually really good, but some themes now offer almost the same funtions, so that the app was only conditionally necessary.
The point deduction for the fact that the app is not really clear and there were at least initially some problems with the setup.

SellerX Commerce Wholesale Europe
Germany
About 1 year using the app
Searchanise replied February 10, 2023

Hello,

Thank you for taking the time to leave us feedback!

We are truly sorry to see our app wasn't as profitable for you as intended! We are constantly working on ...

November 17, 2016

Easy to set up and great price. It does everything we need to make our shopping experience fluid and easy. Love how customizable it is.

Feintboxingco
United States
About 1 year using the app
Edited July 6, 2019

This app has been amazing at helping to make our products easier to find. With a large inventory, we struggled for the longest time with collections w/o adequate filters. That's no longer the case thanks to this easy to set up and customize app.

Update: I will change my review to 5 stars when they implement swatches for Shopify (not just for Magento) products in a collection page.

Dapperfam.com
United States
About 1 year using the app
November 27, 2016

Very powerful search app. Good service.

Myexportleftovers
Pakistan
12 months using the app
August 23, 2023

Still trying to explore and learn about the app, however there are some translation limits for us at the moment as we cannot translate Filters into more than one language. Their support have been excellent though and super helpful, so 5 stars to that!

Sportamore.com
Sweden
8 months using the app
Searchanise replied August 29, 2023

Thank you for taking the time to share your experience with our app! We highly appreciate it.

We are sad to see you faced some limitations when it comes to translating ...