Reviews (1,639)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its efficient search and filter function, which enhances online shopping experiences. It's praised for seamless integration with various themes, high customizability, and performance. The customer support team is noted for their quick and proactive service. Merchants value the app's analytics feature and its ability to handle large product catalogs, leading to increased conversions and sales. The Google-like search feature and personalized customer service are also highlighted.
Refine
-
By rating
Great App! smart engine!
also great service very responsive and quick when needed.
Thank you, Searchanise team for the top level support with our multiple demands for customization. We believe this makes THE difference in the end.
The search engine is extremely fast and accurate, while the backend settings are intuitive enough to be used by non-dev users.
A world of possibilities is opening to index your website content with a top level quality App and Team!
Thank you for your wonderful feedback! We're thrilled to hear that you're satisfied with the level of support we provided for your customization needs. Ensuring that our customers receive tailored solutions is a top priority for us, and we're glad we could meet your expectations in this regard.
It's fantastic to know that you find our search engine to be fast and accurate, and that our backend settings are intuitive for both developers and non-developers alike. We strive to make our app user-friendly for everyone.
We're grateful for the opportunity to be part of your journey. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Best regards,
Searchanise team
It's overall a good app, but it has no defense against internal site search spam.
We used to do merchandising through the app, like redirecting some terms, adding synonyms for common misspellings, etc. That was doable with 5-50 searches a day. The analytics were great for identifying opportunities to improve.
However, a few months ago, we started getting 2,000-7,000 searches per day, virtually all automated internal site search spam. This made the analytics useless, and we've been unable to find any solution to block these visits.
Shopify is unable to help, apps that block visitors do not help, and Searchanise has no spam defenses at all.
At this point, the app is still good as a search app, but we're unable to keep refining it, so we'll likely be moving on from this app to something not so easily exploitable.
Thank you for your feedback! We're glad to see that you're mostly enjoying our app.
As for the spam-defending situation, we understand your concerns. Spam attacks can harm the Analytics reports and also the search experience. We're sorry it happened to your store! One of our agents recently got back to you via email with a suggestion we can offer in this case. We hope the IP blocking setting helps in some way.
Please come back to us via email at feedback@searchanise.io if you have any other ideas or if you have any new questions. We are always glad to help!
Best wishes,
Searchanise team
I had a small issue to fix but the support team were highly responsive, helpful, and fixed the issue promptly. Recommend.
Thank you for your kind words! We're glad to hear that our support team was able to promptly resolve your issue. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out.
Best regards,
Searchanise team
This app matched our needs and the support team did his best to adapt to our custom code and specific demands. Thank you !
The predictive search would still need some progress with Japanese but it's the case with all the app and Searchanise is the best one we tested.
Thank you for your review! We're thrilled to hear that our app met your needs and that our support team could assist with your custom code and specific requirements. We're constantly working to improve and appreciate your feedback. If you have any more feedback or questions, please feel free to let us know.
Best regards,
Searchanise team
Service après-vente parfait
Thank you so much for your feedback! We're glad to hear that you're satisfied with our service. Providing excellent support is our top priority, and we're always here to assist you. If you have any additional feedback or questions, please don't hesitate to get in touch with us.
Best regards,
Searchanise team
Great app and even better support! I had an issue and the support given was outstanding!
Thank you for your feedback! We're thrilled to hear that you're enjoying our app and that our support team was able to assist you effectively. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help!
Best regards,
Searchanise team
Does exactly what I needed, the only app to allow as many filters on metafields as I need with great support.
Thank you for your feedback! We're glad to hear that our app meets your needs with its extensive filter options and that our support team has been helpful. If you have any further questions or need assistance, don't hesitate to reach out.
Best regards,
Searchanise team
Me and my company was taking in over 15.000 products and i needed a solution to make it as simple and pretty for the end user to navigate through these products - and Searchanise has helped with that.
Its both fast and visually very easy to navigate through - and their customer support team is super friendly and very capable in helping with both design and setup. So thank you.
Thank you for sharing your experience! We're thrilled to hear that Searchanise has made navigating your extensive product catalog simple and visually appealing. Our team is always here to help with design and setup, and we're glad you found our support friendly and capable. If you need any further assistance, feel free to reach out.
Best regards,
Searchanise team
The Searchanise Shopify App is a must-have for any Shopify store owner looking to elevate their site's search capabilities. With its powerful features, ease of use, and exceptional support team led by professionals like Anastasia, it's an investment that pays dividends in enhancing your online store's functionality and customer satisfaction. Highly recommended!
Thank you for your fantastic review! We're glad to hear that Searchanise has helped elevate your site's search capabilities. Anastasia and our support team greatly appreciate your kind words. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
Searchanise team