Reviews (1,686)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify store search functionality, noting its ability to improve product discovery and potentially increase sales. It supports large catalogs with features like advanced filters and real-time syncing. The app is praised for its fast performance and seamless integration with various themes. Merchants also appreciate the responsive customer support available even on weekends.

April 12, 2019

These guys are amazing. The app is feature packed to the brim, a bunch of things I didn't even expect when installing but then was pleasantly surprised to find! Everything works nicely, they have a bunch of integrations. Great product well worth the money!

Touché
Netherlands
Over 2 years using the app
Edited March 4, 2017

Excellent app and great service! See it live on our store: EraVape,com

Eravape
United States
Over 2 years using the app
Edited September 20, 2023

I really love the power of this app for search. It is very fast and can be seamlessly customized to the look and feel of your store. There are many functions that I like: instant search, search suggestions, upsell/cross sell, merchandising suggestions etc and you can use your search data to direct zero result searches to products/pages you think the customer was intending. I received very good service, although had to wait a few days for a reply, but the help was excellent and accurate. Most importantly, it makes it easy for customers to find what they want.
Update Mar2023: It’s now been 2 years using this app and I continue to appreciate the solid support. In the last year I have updated my theme and most recently installed filters on collections which required some coding additions which was actually very straight forward and quick, with the help of Stacy. This app would be the most important app we have.
Update Sep2023: The level of support and response times has improved a lot. I've been able to get considerable CSS support on tweaks I needed and good explanations of what was being done. The support in the Asian time zone is now very good.

Axessorize
Australia
Over 2 years using the app
December 1, 2022

Fantastic service. Always fast to reply. Have not found better app for the filtering and search. Highly recommend.

changelingerie.ee
Estonia
Over 2 years using the app
Searchanise replied December 6, 2022

Thank you for your kind words! Knowing that you're satisfied in terms of both our product and our support team is priceless.

Best wishes,
Searchanise team

July 21, 2021

A sudden glitch was a quick fix for their team!! I notified them via Support and within 24 hours they were able to access our code & fix the issue. Thank you!

Narcissus Tallahassee
United States
Over 2 years using the app
Edited January 10, 2023

I installed this app for my SafetyRailSource website and it's really really good. It literally took minutes to install and it integrated with my website seamlessly. I also appreciate the support I received from the team. They helped me with some customization needs and gave me good advice on how to improve the search responses. I tried other search plug-ins and this one was the best I saw.

The support team guys helped me with a configuration question and quickly responded and made the adjustments for me. Thanks.

Safety Rail Source
United States
Over 2 years using the app
August 7, 2018

If you need a search tool that embeds AI like capability for your site, this is it. Awesome customer service and app.

Stickmanvinyls
Malaysia
Over 2 years using the app
Edited October 9, 2024

Update 9th of October
The Customer service after a few email back and forth decided to apply the suggested modification, and i think this is a great step forward!
Update - 7 October 2024
The standard filter by shopify has evolved a lot, and it's way better now. I've checked deeper the SEO features by Sarchanise and discovered that their code about collections doesn't generate a proper markup with H3 products names, so it impacts seo negatively. I've reached to support, but they were not able to provide a solution if not the re-issue the standard collection and hide via CSS. This solution is not viable as it will impact the loading speed of the page and makes no sense. I've been a big fan of the app but i'm thinking to switch back as we're losing SEO juice and for ecommerce this means money. Hope they will consider the suggestion as it'll be an easy fix from them, but their codebase is quite cryptic and can't find a simple way to modify.
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This app is simply amazing. It expands the filtering options and searches defaults of Shopify to such a better level that I can only recommend it. The pricing is super affordable and the speed and customization are pretty good and overall easy. The app is well documented. When I reached support they were SUPER PATIENT and guided me to set up the app as I needed. I can only say that I'm extremely satisfied and will keep supporting them!
-------Update 31-08-2023
due to a theme update i had to re-set the code for Searchanise. The support as amazing, and Julia helped me clearly by fixing the steps i could not do myself. She was kind and explained the process and the modifications.
The new Search & Discovery by Shopify is good and powerful finally, but Searchanise is another level, with more options and some amazing features that makes it stand out from the competition. If you need a filter system with lot more, this is again the best!

Rugbysport.com
Italy
Over 2 years using the app
February 16, 2023

IIya P. was super helpful and fast to customise some CSS for our mobile site. It looks amazing and works perfectly. Thanks so much for your help, great work!

Ozdingo
Australia
Over 2 years using the app
Searchanise replied February 17, 2023

Hello,

Thank you for this amazing review! Such gratitude makes our whole team (especially Ilya, of course) happy and makes us work even harder. We truly appreciate it!

Feel free to contact us with any questions!

Best wishes,
Searchanise team

April 1, 2019

App works great for our purposes. Definitely recommend..............................................

7 Bucks a Pop
United States
Over 2 years using the app