Reviews (1,696)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for enhancing search functionality, especially in stores with large inventories. It offers advanced features like real-time sync, personalized results, and sorting by best-sellers, along with voice search and custom tag-based filters. The setup is easy, customization options are robust, and the design is modern. The support team is responsive and skilled, often providing custom coding solutions.
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This app matched our needs and the support team did his best to adapt to our custom code and specific demands. Thank you !
The predictive search would still need some progress with Japanese but it's the case with all the app and Searchanise is the best one we tested.
Thank you for your review! We're thrilled to hear that our app met your needs and that our support team could assist with your custom code and specific requirements. We're constantly working to improve and appreciate your feedback. If you have any more feedback or questions, please feel free to let us know.
Best regards,
Searchanise team
I like the app but the support is horrible. I am getting no response since almost two weeks now and the setup is not even finished.
Time to look for an alternative I guess.
We're devastated to see your experience with our support team was so disappointing! After looking into it, we found both of your tickets and noticed that we sent replies on the same days when you reached out to us, yet they weren't delivered due to the following error: "Email dropped as the email account that you tried to reach does not exist. Please verify the recipient's email address for typos or unnecessary spaces".
We're sorry to see this issue prevented you from getting our replies! Please contact us again from a different email this time. We will be happy to help you and finally provide a solution. Thank you!
Best wishes,
Searchanise team
We have been using Searchanise for a few years now and its just getting better. I had an issue today and customer care were really helpful and sorted it immediately. Much appreciated Mary, thank you
Thank you for your kind words! We're delighted to hear that you've had a great experience with Searchanise over the years. It's fantastic to know that our customer care team, especially Mary, was able to assist you promptly and effectively. If you ever need further help or have any questions, we're always here for you.
Best regards,
Searchanise team
This app very helpful
Thank you for your feedback! We're glad to hear that you find our app helpful. If you have any questions or need further assistance, please feel free to reach out to us.
Best regards,
Searchanise team
Great support and solid functionality. Does everything we need!
Thank you for your review! We're delighted to hear that our app meets your needs and that our support team has been helpful. If you have any further questions or need assistance, please feel free to contact us.
Best regards,
Searchanise team
Sophia gave a quick solution to adjust my filter settings on my website. It's elementary to navigate and make the necessary changes. Thank you so much.
Thank you for your review! We're glad to hear that you had a positive experience. If you have any further comments or suggestions for improvement, please feel free to share them with us.
Best regards,
Searchanise team
Support Team is very good.
Thank you for your feedback! We're glad to hear that you've had a positive experience with our support team. If you ever need assistance in the future, feel free to reach out to us.
Best regards,
Searchanise team
Great customer support. Great features.
Thank you for your feedback! We're thrilled to hear that you've had a positive experience with our customer support and features. Your satisfaction is our priority, and we're here to assist you whenever you need it. If you have any questions or need further assistance, please feel free to reach out to us at any time.
Best regards,
Searchanise team
This is the ONLY APP I've found that can handle partial-word searches (you know, that really basic function vital to all websites with more than 3 products that Shopify has mysteriously left out of their functionality.)
This app does a lovely job and allows customers to search partial words, SKU numbers and can even handle synonyms! I highly recommend it, especially since Shopify refuses to do ANYTHING about this giant hole in their service...
Not the most intuitive user interface in the backend. Frontend is great though.
The support is very good, but not too fast response time.
Thank you for sharing your experience! We're delighted to hear that our app has been helpful for you. We're constantly striving to improve our services, and your input is valuable to us. If you have any suggestions or additional feedback, please feel free to share. We're here to help!
Best regards,
Searchanise team