Reviews (1,692)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing Shopify store search functionality, noting its ability to improve product discovery and potentially increase sales. It supports large catalogs with features like advanced filters and real-time syncing. The app is praised for its fast performance and seamless integration with various themes. Merchants also appreciate the responsive customer support available even on weekends.
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One of the best layouts for user-friendly searching. The Searchanise support team is very responsive and helpful.
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our app and support team. If you ever need further assistance or have any suggestions, feel free to reach out to us.
Best regards,
Searchanise team
A fabulous app. Has made a huge difference to my store and the support is quick and responsive from Umida and team. Thank you so much. A great app!
Marie
Love Amber x UK
Thank you, Marie, for your wonderful feedback! Our team, especially Umida, greatly appreciates your kind words about our support. If you ever need further assistance or have any questions, don't hesitate to reach out to us. We're here to help!
Best regards,
Searchanise team
I recently had the pleasure of integrating the "Searchanise Search & Filter" app into my online store at https://sassylab.dk, and I must say, it has been a game-changer. The app itself is incredibly powerful, offering a seamless and intuitive search and filtering experience for my customers, which has significantly improved the usability of my website. However, what truly sets this app apart is its customer service.
From the get-go, I was impressed by how fast the response time was whenever I reached out for support. It's evident that customer satisfaction is a top priority for them. Not only are the support agents quick to respond, but they also possess a high level of skill and expertise. They provided extensive help with everything I needed, demonstrating a willingness to go above and beyond to ensure the app was perfectly tailored to my store's requirements.
The agents were patient, understanding, and highly knowledgeable, making the whole process of customizing and troubleshooting the app feel effortless. Their proactive approach in offering solutions and improvements was particularly noteworthy. It's rare to find a service where the support team genuinely invests in your success as much as the team at "Searchanise Search & Filter" does.
In conclusion, if you're looking for an app that not only enhances your online store's functionality but also comes with exceptional customer support, "Searchanise Search & Filter" is the way to go. I wholeheartedly recommend it and give it a well-deserved 5 stars.
Thank you for your glowing review! We're thrilled to hear that our app has made such a positive impact on your online store's usability. Ensuring customer satisfaction is our top priority, and we're delighted that our support team was able to provide you with fast, skilled, and personalized assistance throughout the integration process. Your kind words about their expertise, patience, and proactive approach mean a lot to us, and we're grateful for your 5-star rating. If you ever need further assistance or have any questions, don't hesitate to reach out to us.
Best regards,
Searchanise team
Support email effective and fast > they solve the issue quickly and provide explanations. Chat > response-time is very long
Thank you for your feedback! We're glad to hear that our support team effectively resolved your issues via email. We apologize for any delays you experienced in our chat response times. We're continuously working to improve our response times across all channels to better serve our users. If you have any further questions or concerns, please feel free to reach out to us.
Best regards,
Searchanise team
Maria and the team are so incredibly helpful and the app has been fabulous so far. I'm really excited to make the most of the capabilities it offers. For a business with a diverse inventory, this app is a dream!
Thank you for the glowing review! We're thrilled that Maria and our team have been incredibly helpful, and we're glad to hear that you're excited about the capabilities our app offers, particularly for businesses with diverse inventories like yours. If you ever have questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Searchanise team
After a long search, I finally found an app that meets my needs. The individual setting of the filters is very convincing. Very easy to use and super fast support. I am very convinced
Thank you for sharing your experience! We're thrilled to hear that our app meets your needs and that you find the individual filter settings convincing and appreciate our quick support. Your satisfaction means a lot to us!
Best regards,
Searchanise team
Great app and even better support! I had an issue and the support given was outstanding!
Thank you for your feedback! We're thrilled to hear that you're enjoying our app and that our support team was able to assist you effectively. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help!
Best regards,
Searchanise team
I recently started using the filter and search function on our website, and I must say, it's been a game-changer for my online shopping experience. The ability to effortlessly narrow down my search results and find exactly what I'm looking for has saved me so much time and frustration. Not to mention, the filters are incredibly intuitive and easy to use, making it a breeze to explore different options and discover new products. I love how seamless and efficient the whole process is, and it has definitely made me a loyal customer. Thank you for making my experience so much more enjoyable! Thank you Mary, Ksenya, Julia, Maria and rest of the team!
Thank you for your fantastic review! We're thrilled to hear that our filter and search function have made such a positive impact on your online shopping experience. It's wonderful to know that you find the process seamless and efficient, and we're delighted to have you as a loyal customer. Your kind words about our team members are truly appreciated. If you ever need further assistance or have any questions, please don't hesitate to reach out to us.
Best regards,
Searchanise team
I have trouble with set up app. I've needed some help setting up more detailed functions, but the support team have been helpful at all times.
Thank you for your feedback! We're glad that our support team was able to assist you promptly. If you encounter any further difficulties or need assistance with additional functions, please don't hesitate to reach out to us. We're here to help!
Best regards,
Searchanise team
This app works great, and Sophia was quick and very helpful in resolving a recent issue we were experiencing. Highly recommend!
Thank you for your positive feedback! Our team, especially Sophia, is thrilled to hear about your great experience with Searchanise. We appreciate your recommendation!
If you ever have more questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Searchanise team