CedCommerce Sears Integration , 26 reviews
Negative experience with the Cedcommerce app while trying to feed listings, Despite contacting the support team for assistance, they did not make any response or resolution, Very disappointed and frustrated to leave the review to warn others about the app's shortcomings.
The Cedcommerce App always imported the listings, not those you selected. this could break the SKU's limitation quickly, they will ask you to pay an extra fee. It is a purpose bug.
BUYER BEWARE They are crooks. I purchased the APP from CED Commerce to intergrate my Shopify site with Bonanza, Etsy and Sears…..Where do I start.....after almost two months the problems are getting worse by the day:
First of all when you fulfill an order on Shopify it does not sync back as it is supposed to. This is the main function of the app! It stays as not shipped and you have to manually complete it...so why have the app?. Then not all of our listings on Shopify integrated over to Etsy and they duplicated on Bonanza. After being told "give us 24 hours" countless times it still does not work. Then we got a generic email from CED saying that all customers should re-integrate...we did this, then some of our products got duplicated with CED SKU’s (not ours) The inventory does not sync over to Shopify and other platforms like it is supposed to do. Nothing works!!
While trying to fix all these problems the BIGGEST thing happened. We have over 400 listings all of which I have been doing SEO for a solid 3 months, that's lots and lots of time. Three days ago the CED person we were on live chat with said she was putting her team to work on it once again. They lost all our tags, descriptions, reverted back to old titles, deleted all attributes.....everything all gone. All SEO… GONE. All this happened when they were just trying to get the app to work as it should.
We paid them $500 BE WARNED!!! Now just trying to get our money back and compensation for all our time, lost profits and lost future sales as we now have a zero rank on Etsy. We have to SEO the site all over again and we still have to sort out the duplications on Bonanza
CED COMMERCE AS A COMPANY ABSOLUTELY SUCK…….
I would certainly not recommend this APP or any other APP that involves expecting service from CED Commerce
no work, every week a new issue...
they never ask me a refund even for 1 day when the app was no working...
We are apologies for the inconvenience La Courtisane Gourmet Food !
All the concerns have been resolved now. We would like you to request you to please communicate with us so that we can assist you accordingly.
I tried to contact customer service when uploading my products, I have over 25k sku's but could not see any products. When I contacted customer service via chat, they asked my to send them $100 via PayPal. They did not understand my problem and just wanted extra money. This is NOT a legit App.
Dear Seller !! Thanks for sharing your concern
We understand that you tried to import all products but we have clearly mentioned in our T&C that we will import only 10K SKUs in app as free setup, to import more than 10K SKUs customs charges will be applicable.
You may check here in our T&C doc :
Our support person tried to convey about the same at that time but we think that the message was not conveyed properly.
Also, we tried to reach you over calls & emails but you denied to communicate further. We hope to see you back.