Selfnamed: Cosmetics on demand

Selfnamed: Cosmetics on demand

Free to install. Additional charges may apply.
Rating (2.8)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 14, 2023

Languages

English

Create and sell organic & vegan skincare products through print-on-demand dropshipping.

Selfnamed is a dropshipping app that connects merchants with a wide range of customizable skincare products. With our easy-to-use platform, merchants can create sets of custom products and connect them with their Shopify store for seamless dropshipping. Connect your store and track dropshipping orders with ease. With Selfnamed, merchants can easily offer their customers personalized skincare products without the hassle of inventory management or order fulfillment.

Selfnamed is a dropshipping app that connects merchants with a wide range of customizable skincare products. With our easy-to-use platform, merchants can create sets of custom products and connect them with their Shopify store for seamless dropshipping. Connect your store and track dropshipping orders with ease. With Selfnamed, merchants can easily offer their customers personalized skincare products without the hassle of inventory management or order fulfillment. more
  • Seamless integration with Shopify for easy product import and syncing.
  • Create and customize organic and natural skincare products.
  • Connect with Shopify e-commerce stores for easy dropshipping.
  • Keep up-to-date with order statuses and tracking information.
  • Create custom product labels and mockups for a professional look.

Pricing

Free to install

Selfnamed charges users for order fulfillment and shipping.

Free to install

Selfnamed charges users for order fulfillment and shipping.

All charges are billed in USD.

4 reviews

Overall rating
2.8
Counts per rating level
  • 25% of ratings are 5 stars
  • 25% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
October 3, 2023

I have been trying to work with this company for 2 months. Their app is just FULL OF BUGS. I don't understand why they didn't just fired their developer. They must really like him to let him do so much mistakes. The import function just simply don't works, so imagine if you receive orders...

Apart from that I tried the old way (placing order one by one on their website) and it's just a complete mess. There is no automation for tracking. No automation for VAT rules (they charge it to you even though you have a VAT number).

And the WORST PART IS THEIR SHIPPING PARTNERS. THE SHIPPING FEES are super high and the package get returned to the factory every time because instead of delivering without signature, they deliver it with signature ; making the whole delivery thing such a nightmare... When doing dropshipping from China the products are just delivered in the mailbox and that's it; no problem with signature thing.

In short, just stay away from this company at all cost until the sugar mommy money feeding the dev team realize it's time to change the devs for real.

Medusa Skin
United Kingdom
About 2 months using the app
Selfnamed replied October 4, 2023

I feel sorry that your experience is so bad with our service.

I would like to solve and resolve the issues you are experiencing. We have just launched integration and experiencing some bugs, but most of them are solved and hopefully the bugs you are experiencing also will be reported from you.

We would like to improve our service so could you please clarify these things for me:

- We’ve checked the system and no bug reports from your side have not been filed. Can you please clarify the bugs you are experiencing?

- Could you clarify what you mean by “order management” is dysfunctional?

- Also, why do you feel that manual order placement is “chaotic”?

- Not clear on your comment about VAT. I see that for an account with your username the VAT status has been denied. Usually, it status DENIED is due to unsufficient documentation, Would you like to re-submit?

- We are constantly working to improve shipping costs and service quality.
Shipping prices we are offering are one of the lowest in the market, you can ship 2-3 units across Europe for 6-9 EUR.

- Soon you will be able to not choose Selfnamed profiles for your Shopify store and offer prices you like to your customers.

October 23, 2023

Impressed by the concept, the product selection and certifications. Some minor bugs with the app, but they are fixed now. I like it so far. Yet to see if the shipping, delivery and returns services are good.

UNPLANTED
France
2 months using the app
October 31, 2023

I have been using the service for about 4 months and I am very satisfied. Dropshipping has only been offered for a short time and of course there are occasional difficulties with new systems, but the service from the Selfnamed team was always very helpful and responded immediately. So I can rate the service with 5 stars and the products are really very good. I'm more than satisfied, only deducting one point because I had technical difficulties at the beginning, that cost me some time. But hey, top company

hanusch.cosmetics
Germany
27 days using the app
September 18, 2023

At first, I was very excited to sell the products offered by this company. A customer placed an order on August 11, 2023; I had the package shipped to my address because I wanted to check the packaging and smell the products before I sent it out to my customer. Two of the bottles were damaged, so I contacted Selfnamed for help on August 25, 2023. On August 28, 2023, Nicole from Selfnamed replied to my email and offered to either re-ship the damaged products or refund the cost of the two damaged bottles. I chose to have them re-ship.

On September 7, 2023, I sent an email to Nicole asking for a status update. I sent another email on September 11, 2023, again asking for a status update. I reached out again and again, with no response. On Wednesday, September 13, 2023, I finally heard back from Nicole. She said she forgot to hit "send" on her email. (How do you forget to hit SEND on an email???) which is why I had not heard from her sooner. Anyway, she said that she would check the status of the shipment, it was scheduled to go out this week.

Today is September 17, 2023. I have not heard anything more about this replacement. My customer is LIVID. I will probably have to issue a refund. This is a terrible way to conduct business.

Stay away from this company. They will not take care of your issues or concerns; they will just give you lame excuses. I'm really, really angry.

The Knickknack Shack by Darthside LLC
United States
24 days using the app

About this app

Launched

August 14, 2023

Languages

English

Built by Selfnamed

About Selfnamed

2.8 average rating

6+ months building apps for the Shopify App Store

Kauguru 6, Riga, LV-1046, LV

Support

Send a message

support@selfnamed.com

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