Selfnamed: Cosmetics on demand

Ho riscontrato problemi su ogni singolo ordine:

1. Gli ordini rimangono in stato "pendente" per giorni (sul sito è indicato che gli ordini vengono preparati e spediti in 2 giorni).

2. E quando finalmente l'ordine riesce a partire il cliente non riceverà mail il suo ordine.

Su 10 ordini solo 2 sono arrivati a destinazione (e con tempi molto più lunghi da quelli indicati sul sito: 4/5 giorni per la ...

Very nice products and perfect customization options but terrible customer service, they answer once every 2-3 days, the customer support on their website see the chat but they simple do not care and they answer next day or even week.

very difficult to use app. customer service is not happening.

I have been trying to work with this company for 2 months. Their app is just FULL OF BUGS. I don't understand why they didn't just fired their developer. They must really like him to let him do so much mistakes. The import function just simply don't works, so imagine if you receive orders...

Apart from that I tried the old way (placing order one by one on their website) and it's just a complete ...

At first, I was very excited to sell the products offered by this company. A customer placed an order on August 11, 2023; I had the package shipped to my address because I wanted to check the packaging and smell the products before I sent it out to my customer. Two of the bottles were damaged, so I contacted Selfnamed for help on August 25, 2023. On August 28, 2023, Nicole from Selfnamed replied ...

I am really unsatisfied with this App right now. Creating products and syncing works but if you change in Shopify the Product details.. it will not sync anymore.

I cannot automatically sync my orders it won't work. I wrote couple of email to the support but they won't answer and if they answer its already too late. They need couple of DAYS for answering urgent cases..

I also tried to place the ...