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Started using the filljoy app for our zero waste/bulk refill store last month. It's been very easy to use and set up and integrates well with Shopify's products. The developer is very helpful and responsive to queries and is regularly making updates and improvements.
This app is the perfect solution for our package-free grocery store and refillery. It has allowed us to sell products in-store by weight and online in fixed sizes (weights) and it seamlessly keeps the inventory in sync. It's very easy to set up, extremely good value, and the app developer is very responsive to bug reports and feature requests! Filljoy also has a solution which we use in-store which uses RFID tags to store the tare weights of customers' containers - they provide all the hardware and again it's very easy to set up and use. I highly recommend Filljoy's apps for any stores that sell products by weight!
This app is incredibly helpful for our storefront checkout. Anytime I have had an issue Derrick has been so responsive and helpful. Often these aren't issues with the app, but a larger shopify issue or user error, but he always make sure they are resolved to the best of his ability. I think that's pretty remarkable!
Filljoy gives great support and their apps are the best solutions to sell products by weight available in the app store
The Filljoy app is a very helpful tool and inexpensive compared to other big software companies offering this POS & sell by weight integration. It is very efficient and Derrick is always available and willing to help! Having to contact a real person to solve your issues is something I value a lot!
Great app, great customer service! It's been really helpful in running our refill business, and it's easy to use.
Thank you so much Erica for the kind review!
Derrick and his team are great and offer one of the only sell by weight solutions for shopify. We did have a few glitches, but they resolved our issue and helped customize something that worked out for our store.
Thank you Michaela, it's been great partnering with Knoxfill!
The team was incredibly supportive and responsive to our questions and we were excited to have a variable weight solution! It was easy to install, set up, and learn the mechanics of it. We aren't currently using it, because of some complications of our own trying to implement a self-checkout process and overhaul our inventory first. We hope to return to the app again in the future!
Thank you Kim for your kind review, we look forward to welcoming you again!
We are a fabric store with an online and retail presence. Shopify has managed our ecommerce for more than 8 years, but the POS was not a solution for us because it was unable to process fractional amounts. We sell a cut of fabric as small as 1/8 yard and this app makes it possible. Bringing all of business (ecommerce and retail) onto the same system which will radically improve our efficiency. Derrick's customer service is unmatched. He is prompt and clear in his responses and solutions. We need more than 5 stars to say how happy we are with this app.
Honestly best customer service ever. Derick is super responsive and will fix any issues as soon as you reach out to him! Really fantastic and I appreciate a lot.