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Our business (bulk refill store) would not exist without the Filljoy App. Derrick and team are very responsive when problems or questions arise. At the time of initial set up, over 3 years ago, Derrick himself was on the phone to walk us through each step. Filljoy has also been helpful with recommendations on best prices for scales and tablets, even procuring used tablets and re-selling to us. The interface is less user friendly(small font, not as intuitive) after the Shopify upgrades, but we're optimistic it will improve over time
Thank you Heather and team for the kind words!
We had a problem with sell by weight app, but the company reached out and walked me through the process. So far, it's working exactly as it's supposed to. I have to say it was actually nice talking a person on the phone instead of a robot or being redirected for 4 hours like all the other apps. 5 stars now, thank you
Hi ASAP Stone and Landscape Supply, we're sorry you ran into issues with our app during this transition. We checked and don't believe we ever received a support request from you - we've sent you a separate email as we'd love to help get you back up and running, we hope you'll give us the opportunity to make this right for you.
A Must-Have App for Every Refillery!
Filljoy made our refillery feel like magic! As a small-footprint store, space and efficiency are everything—and Filljoy delivers. It streamlined our entire refill process, from organizing our full catalog to letting customers capture their tare weights digitally—no pens or paper required.
Beyond the intuitive functionality, the support from the Filljoy team has been outstanding. They're responsive, helpful, and genuinely care about your success.
If you're running a refillery, this app is an absolute game changer. 10/10 recommend!
Derrick and his team are amazing and are always willing to help with whatever our company needs. We run a direct to consumer meat business and use a variety of the FillJoy apps for our various sales channels. Every time we have had any sort of issue of specialty thing that we have needed Derrick and his team are right there answering our millions of questions and coming up with new and improved beta versions of their apps for us to try. We truly wouldn't be able to run our business on a platform like Shopify without the Filljoy apps!
Esta aplicación es fundamental en la operación de nuestra tienda. Cada vez que tenemos dudas o algún problema, el equipo de Soporte nos da respuestas y soluciones rápidamente. Saludos al Equipo Filljoy.
Works great!
Could not run my store without this app!
Never any issues!
Thank you Marla for the review!
app works well and team provides excellent and prompt customer support
Thank you Hannah Jane for the kind review!
We are happy to find this amazing App "Sell Products by Weight in Shopify POS". For products that need to be sold by weight, this helps us a lot and they are willing to hear our opinions and improve them. Well done!!
On behalf of all the staff at our store, I would like to say "Thank you very much Filljoy - Derrick"
Thanks Rebecca for the kind review!
Our biggest barrier to migrating to shopify was solving for being able to sale by weight. This app has been phenomenal for us. It slows our POS process down slightly, but the outcome has been very worth it and the performance of the app has been overall very stable once we got up and running
Thank you so much for the kind review!
Great customer service