Reviews (37)

Overall rating
4.4
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
April 14, 2026

We’ve been using Filljoy for our refillery services at Pretty Clean Shop, and it’s honestly the tool we rely on the most day-to-day. The app is incredibly easy and fast to use, very intuitive and user-friendly, which makes a huge difference in a busy retail environment.

It runs smoothly and reliably, and we rarely experience any issues. On the rare occasion that something does come up, their customer service is outstanding. The team responds quickly to everything, from simple questions to more complex problems, and always provides clear answers and practical solutions. If needed, they even go as far as offering video calls to walk you through things and make sure everything is resolved.

Overall, Filljoy has been an essential part of our operations, and we highly recommend it to any business looking to streamline their refillery services.

Pretty Clean Shop
Canada
Almost 4 years using the app
April 5, 2026

We have used this app for the last 3 years for our refill store and it has worked great! Derrick and the other staff are super quick to respond which has been so helpful for troubleshooting. Couldn't have done it without it!

One Stop Eco Shop
United States
Almost 3 years using the app
December 23, 2025

Filljoy has been such an essential part of our refill store for the past 3 years and counting. The customer service is exceptionally amazing and helpful for any troubleshooting & the app itself has been a great service and feature for all of our customers.

Aina Farm Stand
United States
Over 1 year using the app
December 20, 2025

We use this app to tare and weigh refill products in our store, it's seamless, easy to use and makes checkout so much easier and error-free. Plus the support staff is very responsive and has helped us resolve issues quickly and diligently. I wouldn't be able to have my little refill shop function as well without this app.

usefull
United States
Over 1 year using the app
Filljoy replied December 23, 2025

Thank you Adriana for the kind review!

May 20, 2025

We love Filljoy! I don't know how we would function without it. They make checking out our customers by ounces so easy and customer support is so quick to answer. Thank you!

Fill Up Buttercup
United States
Almost 4 years using the app
May 5, 2025

Our business (bulk refill store) would not exist without the Filljoy App. Derrick and team are very responsive when problems or questions arise. At the time of initial set up, over 3 years ago, Derrick himself was on the phone to walk us through each step. Filljoy has also been helpful with recommendations on best prices for scales and tablets, even procuring used tablets and re-selling to us. The interface is less user friendly(small font, not as intuitive) after the Shopify upgrades, but we're optimistic it will improve over time

Mimi's Zero Waste Market
United States
Over 3 years using the app
Filljoy replied May 7, 2025

Thank you Heather and team for the kind words!

December 4, 2024

Derrick and his team are amazing and are always willing to help with whatever our company needs. We run a direct to consumer meat business and use a variety of the FillJoy apps for our various sales channels. Every time we have had any sort of issue of specialty thing that we have needed Derrick and his team are right there answering our millions of questions and coming up with new and improved beta versions of their apps for us to try. We truly wouldn't be able to run our business on a platform like Shopify without the Filljoy apps!

Pomponio Ranch Meat
United States
Over 2 years using the app
Edited March 12, 2025

We had a problem with sell by weight app, but the company reached out and walked me through the process. So far, it's working exactly as it's supposed to. I have to say it was actually nice talking a person on the phone instead of a robot or being redirected for 4 hours like all the other apps. 5 stars now, thank you

ASAP Stone and Landscape Supply
United States
Over 1 year using the app
Filljoy replied March 6, 2025

Hi ASAP Stone and Landscape Supply, we're sorry you ran into issues with our app during this transition. We checked and don't believe we ever received a support request from you - we've sent you a separate email as we'd love to help get you back up and running, we hope you'll give us the opportunity to make this right for you.

October 9, 2024

We are happy to find this amazing App "Sell Products by Weight in Shopify POS". For products that need to be sold by weight, this helps us a lot and they are willing to hear our opinions and improve them. Well done!!

On behalf of all the staff at our store, I would like to say "Thank you very much Filljoy - Derrick"

Mr Simms Sweet Shop
United Kingdom
3 months using the app
Filljoy replied October 10, 2024

Thanks Rebecca for the kind review!

May 19, 2024

Our biggest barrier to migrating to shopify was solving for being able to sale by weight. This app has been phenomenal for us. It slows our POS process down slightly, but the outcome has been very worth it and the performance of the app has been overall very stable once we got up and running

Bear Creek Trading Co.
United States
3 months using the app
Filljoy replied May 20, 2024

Thank you so much for the kind review!