Sellbrite

Support only available business hours (California time) M-F. As a small business I am often updating inventory after hours and on weekends. So, not ideal. Generally a good product, easy to use and understand. Our biggest issue is the lack of error checking on imports. If Sellbrite doesn't find a matching sku, it skips that row and doesn't import it. But it doesn't TELL you that it skipped more or one rows, only gives a generic 'your import completed successfully' (even if it didn't import everything). So we would have to manually verify each item after import to make sure it actually changed the inventory numbers. Not very scaleable or trustworthy. Tool requires separate imports to create a product and to add or change inventory (can't do it in one step like Shopify does). It also requires separate imports and exports for each warehouse/location. Not a dealbreaker, but annoying, and may result in mistakes by the user. I like the audit trail to show the history of changes made to each product. I liked the easy product creation from the Shopify store into Sellbrite for the first time. The interface is fairly easy to navigate, but they don't have a mobile-friendly website (and no app), so can't really use the tool on a phone or tablet, you have to be using a PC all the time. The reporting is EXTREMELY limited and doesn't allow for a simple comparison of inventory between/across warehouses - you have to export each one yourself and do the comparison. Sellbrite might be a good tool if you have limited products and simply want the ability to sell in multiple channels. But we won't continue with the service until/unless they provide error messaging in imports, and would like to see more reporting options.

Sellbrite is a great inventory management company when you sell on multiple channels. However, the program has a fairly steep learning curve because this type of backend software is complex because there are many variables to get the listings to work perfectly across all channels. I've shopped around and found that Sellbrite is about the best in class for the price that they charge.

I've been using Sellbrite for about 9 mos now. It took some work to get the listings imported, etc. But, was well worth it. Best bank for you buck you'll find.

mo

A solid platform. Steady performance! Excellent support communications!

Sellbrite stood by their word. A glitch affected our inventory count and the Sellbrite team was right there to step in. They walked us through from A to Z and took care of the problem. I must say the customer service was very helpful and Mike spent countless hours resolving all issues. Very helpful and was on the phone with me for almost two hours. All around great app and great team behind the scenes.

This software does it all. It is very easy to setup and very reliable. Ive been using it for 1 1/2 years and they are constantly improving it. Customer Service is fast and great. Sellbrite has brought my business to a whole new level, I highly recommend it!

Removing app after a year, never got anything out of it. Was never clear ow to use really.

Excellent service and cloud-based program. Since I switched to Sellbrite last year, my inventory has been much more organized with fewer errors. The interface of Sellbrite is simple, the help from their customer service second to none. I sell through Amazon, Walmart, and Shopify and this has kept my inventory perfect across the board and allowed me to keep one stock for all 3 channels. Can't recommend more highly!

Also the transition and learning curve were very easy,I was up and running in an hour at most.

great app and easy to handle it

Great Product, Very Easy to use. Excellent Tech Support.