Sellbrite

App only allows 100 variants to be imported from Shopify, despite that limitation being lifted from Shopify itself months ago. Agents had no idea about this until we notified them, and first tried to argue that it wasn't their limitation... They "opened a ticket" and assured they'd update as the ticket progresses, but we have heard nothing from them other than when we reach out for updates.

Was told when we did our October check-in that they were about to roll out testing, and yet, still nothing. Several variants have been managed manually for months now. An absolute nightmare for our small team, and now we are having to shop around for an inventory manager that can actually manage our inventory... Very disappointed in what was once a decent service.

Great little app, I have been using it for years with few issues. It's the only app around with a useful free plan that can sync your Shopify store inventory with Etsy and Ebay. Very easy to use.

Products are syncing when we publish on sales channel for the first time.
After that there is no real time syncing of price and inventory. So we had oversold products.
Support is very fast but we only get basic and generic feedback.
Videos are very basic.
Nobody really looks at our issue.
Cannot resolve issues.

I have now received the information that free plans sync only every 2 hours and paid plans sync every 15 minutes. This clarifies my issue, but I had not seen anywhere this information before. With free plan you still have the risk of overselling if you get an order within the 2 hour sync cycle. I changed my rating to 3 stars.

New update: this app is definitely not syncing correctly. We had 2 orders on eBay for products no longer available. We had to cancel the orders. Not good for customers, not good for complying with eBay policies. It looks like the "eBay listings" on the app do sync with listings on my "base" inventory downloaded on the app. But the eBay listings on the app do not actually sync with products already listed on eBay, after having listed them on eBay from the app. The sync only happens the first time they are listed on eBay, but no sync afterwords with eBay. These orders were in fact no longer in stock since August 25!! Still showing available on eBay. No longer showing available from the products downloaded to the app.
Avoid this app to avoid embarassment with customers and risk for not complying for eBay rules. This can be very costly.
We have about 20,000 products, of which 622 on eBay. Impossible to keep checking each and every product one by one.

We’ve been experiencing serious issues with Sellbrite allowing Amazon to oversell our inventory for over a month now. Initially, we assumed it was a mistake on our end, but after closely monitoring the situation, we discovered that Sellbrite was not syncing any inventory data from our Shopify store.

Multiple products that are marked as drafts with zero inventory in Shopify are still showing quantities of 5–10 in Sellbrite.

We reached out through live chat in hopes of resolving the issue, but after waiting seven days with no action taken to even open a support ticket, we’ve had enough. We're removing the app from our store and actively seeking a more reliable solution.

If you're a business managing a large catalog and need accurate inventory syncing with Amazon, this is definitely not the solution.

*Final Update* I must say - after using this for several years now and having other integrations for other marketplaces - Sellbrite is just plain Awesome!

I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.

I have been with sellbrite for a couple of years and have two accounts.
The on account is for son and he periodically makes things for me to post for him. It is not daily or weekly. Well, we have been working on Christmas stockings and I wanted to post them. Unfortunately, our tokens had expired and we were not able to get them back. I talked to
my SEO person and they tried to help where they could but still no tokens to be able to post.
Everyone at Sellbrite worked and worked with me to get this back up and running. Finally, I got my Christmas present, they (as a team) got me back up and running on both sites. I am so happy about that.
With this company, you are definitely in good hands and they will work until the matter is fixed or resolved. Hands down, they are the best to work with it.

Highly Recommend Sellbrite!

Sellbrite has been an absolute game-changer for my inventory management! Their team is responsive, helpful, and truly dedicated to their customers. I’ve always felt supported and valued while using their platform.

A special shoutout to Lilah, who provided exceptional service—her knowledge and assistance made all the difference!

Thank you, Sellbrite team, for your outstanding support and commitment to excellence!

Would definitely recommend to anyone looking for a reliable inventory management solution!

I've been using Sellbrite to sync product inventories across multiple sales channels, and it's been a fantastic tool. The ability to create products in one place and then post them to all other sales channels has simplified my workflow tremendously. Customer service has been easy to access, and any issues I've encountered were addressed promptly. It's user-friendly and efficient, making multi-channel selling a breeze. Highly recommend for anyone looking to streamline their online sales!

It pulls in data beautifully. If you want a consolidated picture of the transactions on your sites this is it. It doesn't cross sync and update inventory to prevent overselling a product across multiple platforms though. Youchave to still update each inventory manually. So sell 2 on azon you need to manually gocinto ebay and adjust inventory. Also once products are created there is no easy way to delete them. And there's not an easy filternsydtem to keep from pulling in specific inventory. If you only want 2000 of 1000 products from shopify it will bring all 100p and you will have to sort and filter sellbrite.sp it's all or nothing.

Response to their response: and there it is... it must be the customers fault... nothing attracts a small business owner more than blaming them. We pointed out the problems. Nobody provided an answer that we could follow. It must be our fault. Love it.

Sharon from Sellbrite has been a HUGE help helping me with problems we had with the shopify store. A+