Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its robust inventory management, which effectively synchronizes stock across multiple sales channels like eBay, Amazon, Etsy, and Shopify, preventing overselling. They praise the responsive customer support, especially during setup and troubleshooting, and appreciate the user-friendly interface that simplifies managing listings and inventory. The app is noted for its time efficiency, streamlining tasks such as product listing and inventory updates, and is considered cost-effective compared to similar solutions. Additional features like "Templates and Recipes" for automating content creation and competitive shipping rates further enhance its value.
Refine
-
By rating
I've been using Sellbrite to sync product inventories across multiple sales channels, and it's been a fantastic tool. The ability to create products in one place and then post them to all other sales channels has simplified my workflow tremendously. Customer service has been easy to access, and any issues I've encountered were addressed promptly. It's user-friendly and efficient, making multi-channel selling a breeze. Highly recommend for anyone looking to streamline their online sales!
Thank you for taking the time to leave a review! We're happy to hear you had a good interaction with the support team.
you cannot do a live API feed to the inventory catalog. you cannot continue to import data once the product catalog is setup. it is all csv updates nothing automated. the data to amazon you can only do 1 price you cand do business price, lowest price, sale price. the info to ebay you cannot do specifications. if you wan to update inventory in a significant way its all b y hand or spreadsheet which was the same technology as he 1980s. this site is good for less than 100 products.
Thanks for taking the time to leave a review! Sorry if there was any previous confusion on this, but you can use our API to make live inventory updates. Our API allows you to build automation to our system doing the following things:
Push Products = Add or edit product data to our system.
Pull Products = Export product data from our system.
Push Inventory = Add or edit inventory to the products in our system.
Pull Inventory = Export inventory data from our system.
Pull Orders = Export orders from our system
Update Shipments = Input shipment details on orders in our system
More information about using our API can be found at developer.sellbrite.com.
It is true that once products are established in your account updates to the product details will need to be made either within the Sellbrite dashboard or using a product CSV file. However, you can run additional imports to bring in new listing data or build new products at any time.
We will be reaching out to address any additional concerns and to make sure Sellbrite is a good fit for your business. We appreciate the feedback!
Fantastic support in getting things set up...could not have done it without them! Sharon was super patient while I asked countless questions. Thank you!
Thank you for taking the time to leave us a review! We're happy to hear about your positive experience working with Sharon! -Mike
It pulls in data beautifully. If you want a consolidated picture of the transactions on your sites this is it. It doesn't cross sync and update inventory to prevent overselling a product across multiple platforms though. Youchave to still update each inventory manually. So sell 2 on azon you need to manually gocinto ebay and adjust inventory. Also once products are created there is no easy way to delete them. And there's not an easy filternsydtem to keep from pulling in specific inventory. If you only want 2000 of 1000 products from shopify it will bring all 100p and you will have to sort and filter sellbrite.sp it's all or nothing.
Response to their response: and there it is... it must be the customers fault... nothing attracts a small business owner more than blaming them. We pointed out the problems. Nobody provided an answer that we could follow. It must be our fault. Love it.
Thank you for your feedback! There may have been some confusion as Sellbrite's primary feature is the ability to synchronize inventory across your channels and prevent overselling. If you weren’t seeing your inventory syncing between your channels, then it's possible you may not have had the inventory sync feature enabled. This does need to be enabled after you set up your account so we can start syncing inventory for you. This is to help prevent the system from syncing incorrect quantities to your channels during your setup/onboarding process. We would be happy to assist you in setting up these features if you ever revisit Sellbrite in the future!
The app has functioned just as it's supposed to so far. I'm not the most tech savvy person, I mean I'm not facebook user bad, but E-commerce is definitely a new frontier.
When I got in touch with their online support, they were really helpful in answering my questions and addressing any concerns I had.
Thank you for taking the time to share your experience with our app and our support teams.
We're thrilled to see your 5-star rating. Good luck on your E-Commerce journey! -Mike from Sellbrite
GREAT CUSTOMER SERVICE! EXCELLENT SOFTWARE!
We're always very happy to see a new 5-star review! Thank you for taking the time to provide this rating and review! -Mike
Great product, very helpful and responsive support. Works well to keep track of inventory and listings on various channels.
I've been using Sellbrite for about 9 mos now. It took some work to get the listings imported, etc. But, was well worth it. Best bank for you buck you'll find.
mo
We've been with Sellbrite for almost 5 years now and are still very happy with them. They are quick to answer any questions we may have. We use the software more than just linking to our Amazon and Walmart stores but to also communicate back and forth to our ERP system which did not have a standard integration in place to Shopify. So we accessed the API and have been able push orders into the ERP and inventory related info from the ERP to Sellbrite that gets pushed out to all of our marketplaces. We rely on Sellbrite alot but I'm sure we are only using a small portion of what the software is capable of doing. Choose Sellbrite. You won't be disappointed.
Thank you so much for the wonderful review! We appreciate your loyalty and value your business over the years.
I have been using Sellbrite to sell on Ebay and Amazon and to keep my inventory synced. I just added a Shopify online store. While doing this support from both Shopify and Sellbrite has been outstanding!
Not only is it good, but they are always improving it."