Reviews (195)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, which effectively synchronizes stock across multiple sales channels like eBay, Amazon, Etsy, and Shopify, preventing overselling. They praise the responsive customer support, especially during setup and troubleshooting, and appreciate the user-friendly interface that simplifies managing listings and inventory. The app is noted for its time efficiency, streamlining tasks such as product listing and inventory updates, and is considered cost-effective compared to similar solutions. Additional features like "Templates and Recipes" for automating content creation and competitive shipping rates further enhance its value.

November 29, 2016

Awesome support staff, first and foremost. It is obvious they care about me as a person, not just as a customer. This was also the only inventory management program I found that enabled me to list products properly on my Shopify store while also enabling me to retain the Best Offer feature on my associated Ebay listings. I was using Inkfrog before, and was slow to leave because of the price difference, but now that I am with Sellbrite there is no comparison. Blows Inkfrog out of the water. The software itself has done just what I needed it to do so far, and the upcoming improvements are really going to round out the package for me. Thanks!

Bigskisale Com
United States
Over 5 years using the app
June 7, 2015

Remarkably simple to use and has all the functionality needed to sell on multi venues. Support is quick to act and easy to work with.
Wish we would have found this sooner, no more juggling 10 different spreadsheets just to track inventory!!

Ducat Direct
United States
Over 5 years using the app
April 22, 2015

Sellbrite is exactly what I've been needing. It has helped to centralize and sync my inventory between 3 different selling channels, along with easy posting from one shop to the other. Not to mention, their customer service during the entire learning process has been TOP NOTCH!

Omnia Vintage
United States
About 5 years using the app
October 2, 2016

Chicky Dee's Gifts: https://shop.chickydee.com/

Awesome app!

Chicky Dees Gifts
United States
Almost 5 years using the app
April 27, 2023

Been using for several years now. Our experience has been excellent all around. Highly recommended. My only complaint is that the report features are substandard.

Racks Offprice
United States
Almost 5 years using the app
Sellbrite replied May 5, 2023

Thank you for taking the time to share your experience with our app. We appreciate the 5 star rating. We'd love to better understand what you'd like to see added to the reporting to make them more valuable to you. Feel free to update this review and we'll pass along your feedback. -Mike

May 16, 2020

Sellbrite has allowed our business to expand , we originally where two companies and due to sellbrite and their staff we where able to integrate our inventory quickly upon merger. Thanks !!!

So Real Beauty
United States
Over 4 years using the app
Sellbrite replied May 20, 2020

Thank you so much for the great review! We're so happy to be able to help you expand your business, and we appreciate you and value you as our customer.

Edited January 15, 2021

Love Sellbrite! It works and easy to use. I'm able to sync my 2 different Etsy stores along with Ebay and Shopify listings. No more creating duplicate listings on each channel, Sellbrite will do it quickly.

Caribou Creek Cases
United States
Over 4 years using the app
Sellbrite replied January 12, 2021

A substantial discount was given to you in exchange for an annual billing commitment, which is made very clear when you subscribe. We cannot give the discount and provide a prorated refund when you commit to a year.

Edited July 8, 2019

I nagged and they listened.

This one fix has MASSIVELY increased the value of this app, and i can now recommend it.
I am very happy with the support that was given to help correct this issue.

************Original Review Below***************
Not for stores with any real volume.

They system does NOT IMPORT CUSTOMER DATA from any of the orders it imports. They only import the data into the shipto fields. This means that the customer fields are all blank, and because of how shopify is built you cannot adjust a customer after an order is placed.

This causes any other apps you use that rely on customer information to fail.

It would be an okay system if they had spend the 5 minutes to copy a few variables in their API Push.

Sleep8
United States
About 4 years using the app
Sellbrite replied July 8, 2019

You spoke and we listened! Thanks to your feedback, we've improved our integration and now Customer data DOES get imported into your Shopify store with marketplace orders!!

Edited April 16, 2020

Great app, keeps our Shopify, Amazon, and Wal-Mart inventory all synced up and is pretty easy to learn. Very good customer service to boot :)

Aloha Eyes
United States
About 4 years using the app
July 27, 2023

5 stars, amazing service, especially Steven, was an absolute treat, he was very receptive and gave quick and useful replies

IslamicHandicrafts.com
United States
About 4 years using the app
Sellbrite replied July 28, 2023

We're thrilled to read about your excellent experience working with Steven! Thanks for taking the time to provide us with this rating and review! -Mike