Reviews (197)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, which effectively synchronizes stock across multiple sales channels like eBay, Amazon, Etsy, and Shopify, preventing overselling. They praise the responsive customer support, especially during setup and troubleshooting, and appreciate the user-friendly interface that simplifies managing listings and inventory. The app is noted for its time efficiency, streamlining tasks such as product listing and inventory updates, and is considered cost-effective compared to similar solutions. Additional features like "Templates and Recipes" for automating content creation and competitive shipping rates further enhance its value.

Edited July 31, 2024

*Final Update* I must say - after using this for several years now and having other integrations for other marketplaces - Sellbrite is just plain Awesome!

I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.

Sock Panda
United States
Almost 4 years using the app
Sellbrite replied July 24, 2023

Thank you for taking the time to share your experience and to post your most recent update. We're happy to hear that the issue has been resolved. -Mike

Edited May 24, 2018

After trying a number of inventory management vendors, I settled with Sellbrite. It's reliable, intuitive and fast. A great tool for anyone who needs to keep inventory details in sync when managing many products across multiple channels.

Gossamer House
United States
Almost 4 years using the app
November 22, 2020

Great App, saves me time. Would love to see a quick inventory barcode SKU scanning feature in the future.

CRC Beads
United States
Over 3 years using the app
Sellbrite replied November 24, 2020

Thank you so much for the review and that feature request! We'll be capturing that feedback for our Product team to review for future updates of the app.

May 5, 2023

Fast response for problem solving from customer service. Online App did not have charged invoice history for accounting, support staff emailed me the link to make my life easier.

ECOMARK Diamonds
United States
Over 3 years using the app
Sellbrite replied May 5, 2023

We're thrilled to read about your positive experience with our support teams. Thank you for taking the time to post a review. -Mike

March 12, 2020

I have been using Sellbrite for about 6 years now. I started with only eBay and Amazon inventory sync. Today, Sellbrite manages my inventory across 14 different market places. I have had only great experience using their software. It is easy to use yet powerful suite that can handle easily a 7 figure business with multiple users. Highly recommend Sellbrite for any sellers. They provide awesome customer support and always willing to help you out.

Armor Bolt
United States
Over 3 years using the app
April 14, 2022

It's a good product that does what it's supposed to when it's fully operational. They advertise 15 minute synch times on the plan level we are on, but that seems to be hit or miss. This is a critical piece of technology for making sure we don't oversell across all of our channels, but their support/dev team doesn't treat it that way. Their support team seems understaffed and slow to initially respond. They are continually having backend database lag issues which means we see that an order is going to be coming in from a specific channel, but then have to sometimes wait hours for it to actually show up in Shopify to ship it properly. We switched to this app after Shopify killed off their own channel apps, and while it satisfies our need on most days, its a piece of tech that we have lost faith in, and begrudgingly pay for.

basin + bend
United States
Over 3 years using the app
Sellbrite replied April 14, 2022

Thank you for taking the time to provide us with this review and feedback. We apologize if you're experiencing any issues with the functionality of the program. Our engineering teams are actively working to resolve some recently identified performance issues. We appreciate your patience as we work to resolve those problems. If you need assistance, we do encourage you to reach our to our live teams and we will do our best to get everything working as intended for you. Thank you.

Edited June 16, 2020

Sellbrite makes our work easier and recommend the sellbrite for the user who are selling on the multiple channels platform. This is one of best amazing inventory management software. The team are always there to help you.

NepaCrafts Product
Nepal
About 3 years using the app
Sellbrite replied July 6, 2020

Thank you so much for your review! We appreciate your business and are glad you find Sellbrite to be valuable.

November 2, 2018

This the best multi channel management software available. It works. It's ridiculously easy to set up and takes care of inventory management and it's easy to create listings for multiple channels.

Indigenized
United States
Almost 3 years using the app
July 21, 2020

A great tool to list across multiple channels and manage inventory effectively. I prefer the stand-alone version over the one relying on Shopify for inventory count.

E N T I M I O
United States
Almost 3 years using the app
Sellbrite replied July 21, 2020

Thank you for the great review!

January 19, 2017

Great Product, Very Easy to use. Excellent Tech Support.

Medical Surgical Sales
United States
Almost 3 years using the app