Reviews (197)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, which effectively synchronizes stock across multiple sales channels like eBay, Amazon, Etsy, and Shopify, preventing overselling. They praise the responsive customer support, especially during setup and troubleshooting, and appreciate the user-friendly interface that simplifies managing listings and inventory. The app is noted for its time efficiency, streamlining tasks such as product listing and inventory updates, and is ...

May 16, 2020

Sellbrite has allowed our business to expand , we originally where two companies and due to sellbrite and their staff we where able to integrate our inventory quickly upon merger. Thanks !!!

So Real Beauty
United States
Over 4 years using the app
Sellbrite replied May 20, 2020

Thank you so much for the great review! We're so happy to be able to help you expand your business, and we appreciate you and value you as our customer.

June 14, 2019

I use sellbrite to list products from Shopify to Amazon. If you want to use Shopify as your data source of truth, make sure to explicitly get "Sellbrite for Shopify" as it's not immediately that when you get it here from the Appstore.
Linking products works really well now after we switched to Sellbrite for Shopify.
However, right now I can only give 3 stars because when a customer makes a ...

Best-Slippers
Germany
Over 4 years using the app
Sellbrite replied August 13, 2019

You spoke and we listened! Thanks to your feedback, we've improved our integration and now customer data and marketplace order number DOES get imported into your Shopify ...

Edited August 22, 2022

The company's software and team are complete garbage. Buyer beware: they take about 200 holidays a year. And besides that, they've taken up to weeks to answer our inquiries. The software hardly works and is littered with errors. On top of all this, when the customer service team does answer you, they don't even look into your inquiry and they just assume the issues you are having without an ...

OrnamentallyYou
United States
Over 4 years using the app
Sellbrite replied August 22, 2022

We apologize that you're still experiencing an issue with our product, and we can confirm that our teams are still actively working with you to provide a resolution as soon ...

Edited January 15, 2021

Love Sellbrite! It works and easy to use. I'm able to sync my 2 different Etsy stores along with Ebay and Shopify listings. No more creating duplicate listings on each channel, Sellbrite will do it quickly.

Caribou Creek Cases
United States
Over 4 years using the app
Sellbrite replied January 12, 2021

A substantial discount was given to you in exchange for an annual billing commitment, which is made very clear when you subscribe. We cannot give the discount and provide a ...

November 12, 2019

Please don't be fooled by all the positive reviews. This software has so many problems and issues with the connection between website and marketplaces. Not to mention you will have to wait 24-48 hours to get basic support. If they can't resolve the problem you simply won't hear back from them. If you are a very small company with few SKU's this is a perfect software for you.

WearMe Pro
United States
Over 4 years using the app
Edited July 8, 2019

I nagged and they listened.

This one fix has MASSIVELY increased the value of this app, and i can now recommend it.
I am very happy with the support that was given to help correct this issue.

************Original Review Below***************
Not for stores with any real volume.

They system does NOT IMPORT CUSTOMER DATA from any of the orders it imports. They only import the data into the shipto ...

Sleep8
United States
About 4 years using the app
Sellbrite replied July 8, 2019

You spoke and we listened! Thanks to your feedback, we've improved our integration and now Customer data DOES get imported into your Shopify store with marketplace orders!!

Edited April 16, 2020

Great app, keeps our Shopify, Amazon, and Wal-Mart inventory all synced up and is pretty easy to learn. Very good customer service to boot :)

Aloha Eyes
United States
About 4 years using the app
July 27, 2023

5 stars, amazing service, especially Steven, was an absolute treat, he was very receptive and gave quick and useful replies

IslamicHandicrafts.com
United States
About 4 years using the app
Sellbrite replied July 28, 2023

We're thrilled to read about your excellent experience working with Steven! Thanks for taking the time to provide us with this rating and review! -Mike

Edited September 3, 2020

I use this app to manage my inventory in 6 marketplaces. As long as it is working and uploading tracking and counting things correctly it is ok, but if you have a problem and need support then you have to wait until they answer your request between 8am-5pm. They need to have customer support on chat that answer right away from the app instead of hours later with an email. When you ship multiple ...

Plan B Fashionista Boutique
United States
About 4 years using the app
Sellbrite replied September 2, 2020

Debbie- apologies for your frustration. Your support message came in last night after hours, and we weren't able to respond until first thing this morning. The good news is ...

March 14, 2019

The support from Sellbrite has always been top-notch. Even when I’m frustrated, I’ve never had any response that wasn’t completely professional and helpful

Synonyco.com
United States
About 4 years using the app