Reviews (195)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, which effectively synchronizes stock across multiple sales channels like eBay, Amazon, Etsy, and Shopify, preventing overselling. They praise the responsive customer support, especially during setup and troubleshooting, and appreciate the user-friendly interface that simplifies managing listings and inventory. The app is noted for its time efficiency, streamlining tasks such as product listing and inventory updates, and is considered cost-effective compared to similar solutions. Additional features like "Templates and Recipes" for automating content creation and competitive shipping rates further enhance its value.

Edited April 19, 2023

Sellbrite enabled me to grow my Amazon store, but then my shopify store store outgrew Sellbrite. Sellbrite exports fulfilment data to ebay, Etsy and Amazon, but can't import fulfilment data, which means I am now looking for a new app as I must move to printing labels on Amazon and Etsy due the increase in sales volumes in those stores. There are other issues that I was living with, such as duplicate skus and overselling, but in the end, the lack of ability to fully integrate my Shopify store with Etsy and Amazon (meaning both importing and exporting fulfilment information) meant that I have to replace the app. If your not looking for that, Sellbrite will probably work just fine for you. But beware that you might outgrow the app in time. (I did request this functionality, but was told that feature requests are not for sure and would take time, and they recognized that Sellbrite was no longer the perfect match for my store.) Sellbrite is a good app. But it is not an excellent one.

Crazy K Farm Pet and Poultry
United States
Over 2 years using the app
Sellbrite replied April 12, 2021

Hi Tobi, we're sorry to hear that you've been having issues with support and uncertainty around charges for your plan. We'll be escalating your case and our team will be reaching out directly soon to help!

July 22, 2014

Sellbrite has been a godsend for us. When it comes to a multi-channel listing software they offer competitive pricing, great/fast support and a super slick UI. The product is continually improving and the team has been very open to feature requests. Give them a shot, you'll be impressed!

HiveTees
United States
About 2 years using the app
July 16, 2020

I'm using Sellbrite with Shopify, Amazon, EBay, Google Shopping and two Etsy stores. I cannot believe I waited so long to get an inventory/listing management app. This fits the bill perfectly, I will be adding BigCommerce and another EBay store soon.
There is NO way I could manage all the stores and inventory and uploading upgrading etc. without Sellbrite. The templates feature is an incredibly powerful tool that allows me to add to descriptions, tags, etc. with one click. Set up a template, apply, poof! hundreds of listings updated.
I cannot say enough. I love the CSV feature that allows me to download to Excel, find/replace, edit, and reupload, poof! Everything seems like magic. I love Sellbrite and would highly recommend it to anyone that wants to grow their online business.

1000 Woodcuts
United States
About 2 years using the app
Sellbrite replied July 21, 2020

Thanks for the wonderful review! We're so happy you are finding Sellbrite to be so useful for your business.

Edited June 10, 2020

I use sellbrite to help me manage my inventory on various platforms and it is great. However, You can not bundle items, which is a little dissapointing

Faris Jewels
United Kingdom
About 2 years using the app
Sellbrite replied June 11, 2020

Thanks for the great review! We know bundling items is an important feature, and it's on our product roadmap.

December 19, 2020

We are a small business from canada - sellbrite really help us manage inventory. Currently, we are able to sell on amazon.com,ebay.com and etsy.com. This platform is easy to use and has very good customer service. Hope we can connect more channels in the future - looking forward for ebay.ca,ebay.uk ,wish and walmart canada :)

Diy Stencil & Arts Supplies
Canada
About 2 years using the app
Sellbrite replied December 21, 2020

Thank you so much for the review! We're looking forward to expanding our offerings into more international channels in 2021!

Edited August 22, 2022

The company's software and team are complete garbage. Buyer beware: they take about 200 holidays a year. And besides that, they've taken up to weeks to answer our inquiries. The software hardly works and is littered with errors. On top of all this, when the customer service team does answer you, they don't even look into your inquiry and they just assume the issues you are having without an effort. This laziness manifests itself when they ask you for certain "evidence" that they can very easily search up themselves on your account.

OrnamentallyYou
United States
About 2 years using the app
Sellbrite replied August 22, 2022

We apologize that you're still experiencing an issue with our product, and we can confirm that our teams are still actively working with you to provide a resolution as soon as possible. Thank you for your feedback. We will pass your comments about your support experience along through the proper internal channels for further review.

Edited July 6, 2020

ORIGINAL REVIEW 12/08/2018: Overall, I love Sellbrite and it has allowed me to easily consolidate inventory across channels. My only grudge is against their annual-billing process. I paid for a year up front ... and during the one month that I barely exceeded the order limit (BFCM, obv), my subscription was automatically upgraded and i was unexpectedly charged close to $1K for the pro-rated balance of the year. But the one month I exceeded the limit was a fluke (although I would LOVE for it to be the new norm) ... all in all, if your order volume has the potential to spike out of the limitations for one out of 12 months, I highly recommend going with monthly billing to save yourself from any potential shocks to your cashflow. But other than that, everything has been aces. They are usually super quick to respond to issues/chats and using Sellbrite has really helped expedite/streamline our in-house order fulfilling.

UPDATE 07/06/2020: well, I have now been using Sellbrite for over 2 years. I am using their 2K Pro Sellbrite plan (not the Sellbrite for Shopify) ... I cannot say anything for "Sellbrite for Shopify" because that integration did not exist when I first signed up ... but their standard "Sellbrite" option, where all inventory is housed on Sellbrite instead of Shopify is amazing. ($179/mo instead of $99/mo) I absolutely love being able to see "available inventory" vs "reserved inventory" and "total inventory" ... when you are adjusting the QTY for a 100 SKUs at a time, their bulk editor is the BEST. I did not want to lose that capability, so I stuck with the original Sellbrite instead of switching to Sellbrite for Shopify.

I also never had any more hiccups with billing since I left my initial review. Back then, I went back to monthly billing and the *surprise* $1K charge was rolled into my postage wallet. Easy breezy. Now their plan allows for 2K orders instead of 1K; so I was able to go back to annual billing without having to worry about any unexpected pro-rated charges anytime soon. YAY!

Overall, I *highly* recommend Sellbrite. The interface is so clean and contemporary vs other inventory consolidating software (I am a designer, so aesthetics are important to me) and I never had any big issues with Shopify/Amazon and Etsy all pulling from the same inventory. I was a bit worried when I heard that GoDaddy acquired Sellbrite (cause that usually causes everything to go downhill) but it has not negatively affected my experience at all. Thanks, Sellbrite!

Eagle Rock WERKSHOP
United States
About 2 years using the app
June 29, 2020

Excellent app, so far it has been easy pushing product to my Ebay store and keeping inventory management synced. I plan on expanding shortly to other platforms since the app has been working out very well.

Deelytes Collections
United States
About 2 years using the app
Sellbrite replied July 6, 2020

Thank you so much for your review! We appreciate your business and are glad you find Sellbrite to be valuable.

April 27, 2020

I have been using this app for 6 months now and it has truly saved me lots of time! This is such a great asset to my business as I cross-sell on multiple third party sites. It is user friendly, the agents are very nice and helpful, and the pricing is great! I recommend this company to infinity and beyond!

Green Family Jewels LLC
United States
Almost 2 years using the app
Sellbrite replied April 27, 2020

Thanks Green Family Jewels! We appreciate your business.

February 1, 2017

Excellent service and cloud-based program. Since I switched to Sellbrite last year, my inventory has been much more organized with fewer errors. The interface of Sellbrite is simple, the help from their customer service second to none. I sell through Amazon, Walmart, and Shopify and this has kept my inventory perfect across the board and allowed me to keep one stock for all 3 channels. Can't recommend more highly!

Also the transition and learning curve were very easy,I was up and running in an hour at most.

Pauls Footwear
United States
Almost 2 years using the app