Reviews (197)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, which effectively synchronizes stock across multiple sales channels like eBay, Amazon, Etsy, and Shopify, preventing overselling. They praise the responsive customer support, especially during setup and troubleshooting, and appreciate the user-friendly interface that simplifies managing listings and inventory. The app is noted for its time efficiency, streamlining tasks such as product listing and inventory updates, and is ...

June 14, 2024

you cannot do a live API feed to the inventory catalog. you cannot continue to import data once the product catalog is setup. it is all csv updates nothing automated. the data to amazon you can only do 1 price you cand do business price, lowest price, sale price. the info to ebay you cannot do specifications. if you wan to update inventory in a significant way its all b y hand or spreadsheet ...

DooDah Distribution
United States
20 days using the app
Sellbrite replied June 26, 2024

Thanks for taking the time to leave a review! Sorry if there was any previous confusion on this, but you can use our API to make live inventory updates. Our API allows you to ...

June 14, 2019

I use sellbrite to list products from Shopify to Amazon. If you want to use Shopify as your data source of truth, make sure to explicitly get "Sellbrite for Shopify" as it's not immediately that when you get it here from the Appstore.
Linking products works really well now after we switched to Sellbrite for Shopify.
However, right now I can only give 3 stars because when a customer makes a ...

Best-Slippers
Germany
Over 4 years using the app
Sellbrite replied August 13, 2019

You spoke and we listened! Thanks to your feedback, we've improved our integration and now customer data and marketplace order number DOES get imported into your Shopify ...

April 14, 2022

It's a good product that does what it's supposed to when it's fully operational. They advertise 15 minute synch times on the plan level we are on, but that seems to be hit or miss. This is a critical piece of technology for making sure we don't oversell across all of our channels, but their support/dev team doesn't treat it that way. Their support team seems understaffed and slow to initially ...

basin + bend
United States
Over 3 years using the app
Sellbrite replied April 14, 2022

Thank you for taking the time to provide us with this review and feedback. We apologize if you're experiencing any issues with the functionality of the program. Our ...

Edited April 19, 2023

Sellbrite enabled me to grow my Amazon store, but then my shopify store store outgrew Sellbrite. Sellbrite exports fulfilment data to ebay, Etsy and Amazon, but can't import fulfilment data, which means I am now looking for a new app as I must move to printing labels on Amazon and Etsy due the increase in sales volumes in those stores. There are other issues that I was living with, such as ...

Crazy K Farm Pet and Poultry
United States
Over 2 years using the app
Sellbrite replied April 12, 2021

Hi Tobi, we're sorry to hear that you've been having issues with support and uncertainty around charges for your plan. We'll be escalating your case and our team will be ...

August 18, 2021

Sellbrite's Etsy integration leaves a lot to be desired. Apparently if you turn price sync on, Sellbrite will override your entire Etsy listing (titles, description, etc.). Spent hours getting hundreds of listings prepared on Etsy only for Sellbrite to override all the work we did.

Fairy Glamor
United States
3 months using the app
Sellbrite replied August 19, 2021

Hi Sydney, thank you for taking the time to share your feedback on the Etsy integration. We completely understand your frustration with the experience and we'll be making ...

September 6, 2017

Support only available business hours (California time) M-F. As a small business I am often updating inventory after hours and on weekends. So, not ideal. Generally a good product, easy to use and understand. Our biggest issue is the lack of error checking on imports. If Sellbrite doesn't find a matching sku, it skips that row and doesn't import it. But it doesn't TELL you that it skipped more or ...

Creative Brick Builders
United States
17 days using the app
Edited July 19, 2021

So far not so good. Initially trying to use the service to upload our Shopify store listings to new Walmart and Amazon seller accounts. Walmart did a bit better but Sellbrite did scramble some of the text of the listings but it was an easy fix to each listing. The Amazon product upload was a hot mess as the Sellbrite app can't find 95% of the products for the required Amazon ASIN so they will all ...

New Hill Farms
United States
8 days using the app
Sellbrite replied July 20, 2021

Hi James, sorry for not meeting your expectations on this. Our support hours are M-F 7a-4p Pacific, and it looks like some of your messages have been received over the ...

Edited March 10, 2019

It would be the perfect tool for us, but they currently only support limited functionality for "international" eBay Stores. Therefore, it is not possible to add new listings to eBay from other accounts than US sellers. Support told me it's currently not on their priority list. Otherwise, it felt really nice and powerful. Hopefully, they fully support international eBay stores soon.

GlobalMotoParts
Germany
6 days using the app
November 18, 2018

This app is quite good at what it does compared to others it does better. My only problem is that it takes over Shopify and becomes the master of your life. For example I added more stock and Sellebrite re-sync with what it had in its database making a mess.
I contacted support who told me I should add the stock to Sellbrite who will update Shopify... not what I want.

My Small Store
United States
4 days using the app