Reviews (195)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, which effectively synchronizes stock across multiple sales channels like eBay, Amazon, Etsy, and Shopify, preventing overselling. They praise the responsive customer support, especially during setup and troubleshooting, and appreciate the user-friendly interface that simplifies managing listings and inventory. The app is noted for its time efficiency, streamlining tasks such as product listing and inventory updates, and is considered cost-effective compared to similar solutions. Additional features like "Templates and Recipes" for automating content creation and competitive shipping rates further enhance its value.

May 18, 2015

Great multichannel platform. Besides being so amazing and making everything so easy, they're always updating, upgrading and expanding their platform.

Khromato
United States
About 4 years using the app
March 14, 2019

The support from Sellbrite has always been top-notch. Even when I’m frustrated, I’ve never had any response that wasn’t completely professional and helpful

Synonyco.com
United States
About 4 years using the app
Edited July 31, 2024

*Final Update* I must say - after using this for several years now and having other integrations for other marketplaces - Sellbrite is just plain Awesome!

I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.

Sock Panda
United States
Almost 4 years using the app
Sellbrite replied July 24, 2023

Thank you for taking the time to share your experience and to post your most recent update. We're happy to hear that the issue has been resolved. -Mike

Edited May 24, 2018

After trying a number of inventory management vendors, I settled with Sellbrite. It's reliable, intuitive and fast. A great tool for anyone who needs to keep inventory details in sync when managing many products across multiple channels.

Gossamer House
United States
Almost 4 years using the app
November 22, 2020

Great App, saves me time. Would love to see a quick inventory barcode SKU scanning feature in the future.

CRC Beads
United States
Over 3 years using the app
Sellbrite replied November 24, 2020

Thank you so much for the review and that feature request! We'll be capturing that feedback for our Product team to review for future updates of the app.

May 5, 2023

Fast response for problem solving from customer service. Online App did not have charged invoice history for accounting, support staff emailed me the link to make my life easier.

ECOMARK Diamonds
United States
Over 3 years using the app
Sellbrite replied May 5, 2023

We're thrilled to read about your positive experience with our support teams. Thank you for taking the time to post a review. -Mike

March 30, 2015

I've been with Sellbrite since December 2012 and I echo other reviewers' sentiments.

1. The software - GUI is clean, layout is intuitive, interface is snappy and it "works" as expected. These aspects allow me to be more efficient and focus on growing my business. Sellbrite's slogan of "simplified multi-channel selling" is spot on.

2. The support - If something doesn't work, contact the Sellbrite team and they will investigate. You'll receive a helpful response typically within 24 hours. I've submitted several feature requests and they've been integrated into the software. These factors make me feel like a valued Sellbrite customer.

3. The price - The old adage "You get what you pay for" doesn't apply here. I was never fond of the other guys' revenue sharing price models. With Sellbrite, I know exactly how much I'm paying each month. I don't have another party siphoning off cash linearly with revenue while I'm growing my business. This allows me to continually reinvest more cash in my business than if I used the revenue sharing companies. In fact, my sales are up 70% from last year thanks to Sellbrite.

opticsrev
United States
Over 3 years using the app
March 12, 2020

I have been using Sellbrite for about 6 years now. I started with only eBay and Amazon inventory sync. Today, Sellbrite manages my inventory across 14 different market places. I have had only great experience using their software. It is easy to use yet powerful suite that can handle easily a 7 figure business with multiple users. Highly recommend Sellbrite for any sellers. They provide awesome customer support and always willing to help you out.

Armor Bolt
United States
Over 3 years using the app
April 21, 2015

I have been using this app for about 2 months. The developers are very helpful and answer all questions in depth and quickly! The interface with Ebay could not be easier, I am very pleased with the speed and ease of listing new products to Ebay! Now, I am just waiting for the ability to list unique products to Amazon, which I have been told they are working on! This is a great product, do try it for yourself!

New World Gems
United States
Over 3 years using the app
Edited June 16, 2020

Sellbrite makes our work easier and recommend the sellbrite for the user who are selling on the multiple channels platform. This is one of best amazing inventory management software. The team are always there to help you.

NepaCrafts Product
Nepal
About 3 years using the app
Sellbrite replied July 6, 2020

Thank you so much for your review! We appreciate your business and are glad you find Sellbrite to be valuable.