Reviews (195)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, which effectively synchronizes stock across multiple sales channels like eBay, Amazon, Etsy, and Shopify, preventing overselling. They praise the responsive customer support, especially during setup and troubleshooting, and appreciate the user-friendly interface that simplifies managing listings and inventory. The app is noted for its time efficiency, streamlining tasks such as product listing and inventory updates, and is considered cost-effective compared to similar solutions. Additional features like "Templates and Recipes" for automating content creation and competitive shipping rates further enhance its value.

January 28, 2020

Trying to get the PRO2K promo for resigning up. How can I get this? Perfect pricing at that price point

M3 Toys
United States
About 2 months using the app
Sellbrite replied January 28, 2020

Hi M3 Toys - you should have received an email with a promo code. Just enter that when you subscribe. If you didn't get it, contact us using the in-app chat or at support@sellbrite.com

Edited September 21, 2022

It's not perfect but a great option for small businesses at this price point. You'll need a lot of time and patience, setting up your inventory in this app. Doesn't always work well with Etsy. However their team seems to constantly try to make improvements in the app. They have fixed some important bugs in the last month. Jordan from their customer support team was extremely knowledgeable and helpful.

Velikaya Collection
Canada
About 2 months using the app
Sellbrite replied August 16, 2022

Thank you for your feedback and the wonderful 5 star rating! We're very happy to hear about your positive experiences working with our live support teams, and that you were able to get up and running despite the initial frustration.

March 6, 2019

Very well-made. We are clothing retailer, so inventory system is definitely needed to manage our high-number variations, and Sellbrite is helping us much. Their customer support team is exceptional, too.

Hat and Beyond
United States
About 1 month using the app
August 27, 2020

Great program and very good customer service, I would strongly recommend it to any online seller who uses a few selling platforms.

vikingculture
United States
About 1 month using the app
Sellbrite replied August 28, 2020

Thanks for the great review! We appreciate your recommendation and your business.

Edited October 12, 2020

I enjoy with this app, i hope that will help to start to sell in ebay , i am a new user and makes easy to submit and find items . I believe that will be ok !

Tami & Danny
Israel
About 1 month using the app
Sellbrite replied November 12, 2020

Thank you very much for the 5-star review!

Edited November 13, 2015

A very unique piece of software with great customer service and an owner that stands behind his company and product. Make sure to do the 14 day trial and work with customer support to ensure the software works for your needs. Don't hesitate try it TODAY!!!

Orange Arrow
United States
About 1 month using the app
May 18, 2019

beautiful life for you and all your family for the rest of your life including all your best friends

Profitablemarket
United States
About 1 month using the app
Edited December 11, 2017

Very happy with the way this app has been working for me. Should have subscribed 3 years ago! The time savings by using this app has been immeasurable and the more I use it the more impressed I am with it. Is fast, not like Stitch-labs that all you see is the loading icon going and going and hours of your life passing by. It's user-friendly, so if anybody says it takes some time to get used to it, doesn't mean months it means weeks.
Things to know:
the 14 days trial is fine, but can't do very much during that time, so you don't get the real deal until you sign up. If you get frustrated during the trial you just have to trust that the system is a lot better when you sign up and that it's just there for you to get a basic feel.
Take time to set up every single template with categories and shipping options that you think you'll need, this will save you A LOT of time and it's worth it! They work wonders.
I would like to see the shipping rate tables for eBay to get implemented soon, as of now I have to manually go to eBay after sending the listings from Sellbrite and add it to the products that I have set up surcharges for.
I am not going to be using the default shipping option from Sellbrite now. I haven't seen that it can be done in a bulk and international shipping is not working (for me at least). I already have other options/vendor so this for me is not an issue.
The synchronization with the channels every 15 minutes seems a bit long for me. I noticed that the listing channels are cleared of orders pending shipment from the information sent by the shipping vendor but Sellbrite still has them as open/pending for quite sometime after they have been shipped.
I list in Amazon, but I am not a big seller there, so I can't say very much about it, only that it has simplified the work a bit. I learned that price Sync with Amazon is really not worth it, just have to try to list the items that can be competitive to win the Buy Box (or close to it) and you don't know what the prices are until you are listing.
I am giving it 5 stars because at my shop we are all working with a big smile in our faces now and I see that the Sellbrite team is always improving and making it better, so the things I mentioned are a no bother to me. I would recommend this app to anybody that is NOT my competitor :P

Victory Models
United States
About 1 month using the app
September 13, 2020

In addition to our website we utilise a number of online marketplaces to retail our products. Initially we had used the Shopify Ebay integration app which overtime proved unreliable, buggy and ultimately detrimental to our business. As a result we were on the hunt for an app that enabled us to manage our orders and our inventory across platforms as seamlessly as possible. After a bit of research we came across Sellbrite.

The 30 day trial has been great. It truly has been a fantastic addition to our store and takes much of the stress away from our online integrations, order and inventory management. It just works, and we have experienced very few issues and the customer support has been helpful whenever needed (rarely). It has even given us the confidence to grow the number of sales channels we retail on which is testament to how well it works and how much we appreciate this software and the team at Sellbrite.

The app is reliant on SKUs being setup for your products, so get those sorted before you start but in essence it is easy to setup, easy to integrate and allows us to focus on more important things, taking away the stress of overselling and the subsequent lost sales and customer disappointment.

I see some reviews regarding the support availability and yes, it is geared to US pacific time but the process or reporting issues is seamless and they get to the issues / questions more quickly than you may think. Not that we've had any major problems thus far.

One slight criticism would be that the pricing structure from 500 orders to 2000 orders seems quite a jump. Perhaps another tier between the two would be helpful.

Overall Sellbrite has been great. If you sell on multiple channels with decent volumes we would highly recommend this app. It works fantastically well and even at the $99 a month price is great value. Some may scoff at that but it works out around $3.25 / £2.50 per day. Better this than a missed sale or disappointed customer in our opinion.

Crafts By Littlebear
United Kingdom
28 days using the app
Sellbrite replied September 14, 2020

Thank you for the great review! We love that you see the value in the solution we offer, and we appreciate your business.

September 14, 2021

With Shopify ending it's built in Amazon integration, we had to scramble to find something to replace it. After quite a bit of research, we decided Sellbrite was the best fit for our needs. It was a breeze to get set up and get our Amazon store integrated and we are looking forward to integrating our Etsy shop as well. Support has been phenomenal and responsive. The app is very intuitive and polished. After being live for about a week so far, we are very happy with it.

Delight Naturals
United States
25 days using the app
Sellbrite replied October 5, 2021

Thank you so much for the positive review! We're so happy to hear that Sellbrite was able to help fill that gap created by the recent changes with Shopify/Amazon.