Sellbrite , 189 reviews

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing inventory across multiple sales channels. They praise its user-friendly interface, quick syncing, and efficient inventory management that prevents overselling. The ability to consolidate orders from various platforms into one place is also appreciated. The customer support is noted for its responsiveness and professionalism. Merchants report increased sales and time savings, and find the reporting features valuable for sales performance insights. The ability to import and export products to multi-channel selling platforms is a plus. Merchants find the pricing reasonable for the features provided and appreciate its continuous improvements and new features.

November 12, 2020

We've been with Sellbrite for almost 5 years now and are still very happy with them. They are quick to answer any questions we may have. We use the software more than just linking to our Amazon and Walmart stores but to also communicate back and forth to our ERP system which did not have a standard integration in place to Shopify. So we accessed the API and have been able push orders into the ERP and inventory related info from the ERP to Sellbrite that gets pushed out to all of our marketplaces. We rely on Sellbrite alot but I'm sure we are only using a small portion of what the software is capable of doing. Choose Sellbrite. You won't be disappointed.

ShopAtDean
United States
Over 4 years using the app
Sellbrite replied November 12, 2020

Thank you so much for the wonderful review! We appreciate your loyalty and value your business over the years.

Edited January 15, 2021

Love Sellbrite! It works and easy to use. I'm able to sync my 2 different Etsy stores along with Ebay and Shopify listings. No more creating duplicate listings on each channel, Sellbrite will do it quickly.

Caribou Creek Cases
United States
Over 4 years using the app
Sellbrite replied January 12, 2021

A substantial discount was given to you in exchange for an annual billing commitment, which is made very clear when you subscribe. We cannot give the discount and provide a prorated refund when you commit to a year.

Edited July 8, 2019

I nagged and they listened.

This one fix has MASSIVELY increased the value of this app, and i can now recommend it.
I am very happy with the support that was given to help correct this issue.

************Original Review Below***************
Not for stores with any real volume.

They system does NOT IMPORT CUSTOMER DATA from any of the orders it imports. They only import the data into the shipto fields. This means that the customer fields are all blank, and because of how shopify is built you cannot adjust a customer after an order is placed.

This causes any other apps you use that rely on customer information to fail.

It would be an okay system if they had spend the 5 minutes to copy a few variables in their API Push.

Sleep8
United States
About 4 years using the app
Sellbrite replied July 8, 2019

You spoke and we listened! Thanks to your feedback, we've improved our integration and now Customer data DOES get imported into your Shopify store with marketplace orders!!

May 18, 2015

Great multichannel platform. Besides being so amazing and making everything so easy, they're always updating, upgrading and expanding their platform.

Khromato
United States
About 4 years using the app
March 14, 2019

The support from Sellbrite has always been top-notch. Even when I’m frustrated, I’ve never had any response that wasn’t completely professional and helpful

Synonyco.com
United States
About 4 years using the app
Edited May 24, 2018

After trying a number of inventory management vendors, I settled with Sellbrite. It's reliable, intuitive and fast. A great tool for anyone who needs to keep inventory details in sync when managing many products across multiple channels.

Gossamer House
United States
Almost 4 years using the app
November 22, 2020

Great App, saves me time. Would love to see a quick inventory barcode SKU scanning feature in the future.

CRC Beads
United States
Over 3 years using the app
Sellbrite replied November 24, 2020

Thank you so much for the review and that feature request! We'll be capturing that feedback for our Product team to review for future updates of the app.

March 30, 2015

I've been with Sellbrite since December 2012 and I echo other reviewers' sentiments.

1. The software - GUI is clean, layout is intuitive, interface is snappy and it "works" as expected. These aspects allow me to be more efficient and focus on growing my business. Sellbrite's slogan of "simplified multi-channel selling" is spot on.

2. The support - If something doesn't work, contact the Sellbrite team and they will investigate. You'll receive a helpful response typically within 24 hours. I've submitted several feature requests and they've been integrated into the software. These factors make me feel like a valued Sellbrite customer.

3. The price - The old adage "You get what you pay for" doesn't apply here. I was never fond of the other guys' revenue sharing price models. With Sellbrite, I know exactly how much I'm paying each month. I don't have another party siphoning off cash linearly with revenue while I'm growing my business. This allows me to continually reinvest more cash in my business than if I used the revenue sharing companies. In fact, my sales are up 70% from last year thanks to Sellbrite.

opticsrev
United States
Over 3 years using the app
March 12, 2020

I have been using Sellbrite for about 6 years now. I started with only eBay and Amazon inventory sync. Today, Sellbrite manages my inventory across 14 different market places. I have had only great experience using their software. It is easy to use yet powerful suite that can handle easily a 7 figure business with multiple users. Highly recommend Sellbrite for any sellers. They provide awesome customer support and always willing to help you out.

Armor Bolt
United States
Over 3 years using the app
April 30, 2015

We have been using Sellbrite for a year now. I have to say it has been an absolute time saver. We sell on multiple marketplaces and it makes tracking inventory simple and saves us valuable time from trying to manually keep up. We tried other multichannel software platforms that were very difficult to navigate and the costs were astronomically HIGH in price! Sellbrite's platform is simple and easy to use. If you use shopify now it is very much like the shopify format...Very Simple! The customer support is excellent! If you currently selling on multiple marketplaces this software is a must!! It will save you alot of time and grief. Highly Recommend!!

Liquid Dynamite
United States
Over 3 years using the app